Restaurant Manager
Position Summary Expectations - Duties, Responsibilities
Industry Food and Beverages
Probation Period 3 months
Compensation & Benefits:
- Competitive Salary and Allowance
- Seniority payment
- Annual Leave 18 days/ year
- Private Healthcare insurance
- Salary Increase based on Annual Performance Review
- Internal Discount for employees (~50%) when dining at 4P’s stores
- Company trip and team building
Working Hours
- 8 hours/day, 6 days/weeks, flexible working hours based on operation schedule
- Restaurant Operations
- Attend customers to make sure that every single of them are happy with our food and service
- Have a meeting with supervisors of each department (service, kitchen, and pizza) to understand the situation of the entire restaurant and progress of monthly goals
- Manage all the restaurant staffs and make sure that their work quality is at Pizza 4P’s standard
- Manage and make sure that the restaurant environment is always at Pizza 4P’s standard
- Cost Management
- Be always aware of the labor, food, and other cost of the restaurant and make sure that the total cost is lower than the target;
- Come up with ideas and implement them to meet the total target cost;
- 3. Sales Management
- Manage the daily sales and input all the necessary numbers on a predetermined sheet
- Analyze the sales and come up with ideas to increase the sales and then implement those ideas into daily restaurant operation
- 4. Training Skills
- Train supervisors of each department and maximize the performance of each team;
- Have a close communication with supervisors and make sure that the progress of each department’s training is on track;
- Fully understand the training protocols and systems of Pizza 4P’s and suggest ideas to improve IT (if any)
- 5. Sustainable Business Development
- Be the owner of the store P&L
- Secure sustainable business development and make sure the store is operating with profitable conditions.
- Partner roster management: Expect the sales focus and arrange the roster to secure the profit with COL control as well as to maintain 4P‘s quality.
- Manage expenses for ordering/purchasing to secure profit.
- Stock control, inventory management, manage the COGS with safety level and export the right result on the inventory
- 6. Other Management Tasks
- Have a close communication with restaurants or area restaurant managers, operation managers, general managers, and office teams to improve the performance of the restaurant;
- Consult with staffs and support creating the Great Place to Work;
- Update the immediate supervisor about a long, mid, and short term goal achievement progress in a timely manner
- Experience in Supervisor or Restaurant Manager level in Food & Beverage field (Hotel/ Restaurant/ Fast food chain)
- Have Passion for Culinary
- Culture fit (Omotenashi, Authenticity, Kaizen, Compassion)
- Outstanding customer service mindset
- Fluent in English both Verbal & Writing
- Have strong leadership, management and problem solving skills
- Being independent, proactive, patient, high responsibility and willing to work under high pressure
- Commit to the goals of leading a restaurant team in order to expand company business.
