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Request for Information of Provident Fund/Employee Savings Plan Service Provider

with Helen Keller
This job has already passed the closing date

BTDC-ID: 38249
Closing Date:

Expected Outputs

Request for Information of Provident Fund/Employee Savings Plan Service Provider

Announcement Description

Guided by the remarkable legacy of its co-founder, Helen Keller, Helen Keller Intl partners with communities that are striving to overcome longstanding cycles of poverty. By delivering the essential building blocks of good health, sound nutrition, and clear vision, we help millions of people create lasting change in their own lives. Working in 20 countries – across Africa, Asia, Europe, and the United States – and together with a global community of supporters, we ensure every person has the opportunity – as Helen did – to reach their true potential.

We are currently Request for Information (RFI) Response for Vendor Availability and preliminary budget estimate “a Provident Fund/Employee Savings Plan Service Provider” to provide for Helen Keller Intl Cambodia. This is a National Service Provider.

Expected Outputs

Request for Information of Provident Fund/Employee Savings Plan Service Provider

  • Career Category: Invitation for Bids
  • Location: Phnom Penh
Summary

The purpose of this RFI is to gather information on your availability, capacity, and ability to meet the required Scope of Services, as well as a preliminary budget estimate for the required services. Based on the information received, Helen Keller Intl will conduct a preliminary assessment and shortlist vendors who demonstrate that they meet the required Scope of Services.

Only shortlisted vendors will be contacted and issued a limited invitation to submit a Request for Proposal (RFP).

DURATION and TIMEFRAME

July 1, 2026 – June 30, 2028 (case by case services)

COUNTRY OVERVIEW AND PURPOSE:

Helen Keller Intl seeks to engage a licensed and accredited financial service provider to administer a comprehensive Employee Savings Plan. The purpose of the Plan is to enhance employee financial security, promote disciplined savings culture, and ensure the transparent and regulated management of contributions.

FUNCTIONAL RELATIONSHIPS:

The Provident Fund/Employee Savings Plan Service Provider will work in close coordination with Helen Keller Intl Cambodia and relevant global and country-level functions to ensure effective administration, compliance, transparency, and alignment with organizational policies.

Vendor Submission Requirements: Vendor should provide information availability that confirms to be meet the requirements in the Scope of Services and Cost for Required Services

SCOPE OF SERVICES

The Service Provider will oversee account creation, contribution management, investment of funds, reporting, compliance, withdrawals, and customer support.

  1. Plan Administration & Account Management
  2. Contribution Management
  3. Investment Management
  4. Reporting and Transparency
  5. Withdrawals and Claims Processing
  6. Employee Support and Financial Education
  7. Technology, Systems, and Security
  8. Compliance and Risk Management
  9. Governance & Service-Level Agreements
  10. Transition & Exit Management

Please click the Attachment below for more information.

Submission Requirements

Eligible Service Provider may submit their preliminary budget estimate in one of two ways:

  • Electronically: Sign, stamp, scan, and send the preliminary budget estimate as an attachment in PDF format to the email address.
  • Hard copy: Submit the preliminary budget estimate with a cover letter signed and stamped to Helen Keller’s office provided in the contact details.

Submissions will be accepted and reviewed on a rolling basis. Vendor RFI Response closes on January 31, 2026, by 5:00 p.m. The award will be given to the firm representing the lowest price meeting our specifications.

In the spirit of the extraordinary ability and vision of our founder, Helen Keller Intl fosters an environment of fairness and belonging for our workforce.

Helen Keller Intl is an Equal Opportunity Employer. We are committed to the principles of equal employment opportunity for all employees and applicants for employment.

Attachment:
  • Request_for_Information_for_a_Service_Provider_for_SavingFund
  • Scope_of_Work_Provident_Fund_Cambodia
 

Contact Details

Office Address
  • No. 40, Street 348, Sangkat Tuol Svay Prey Ti Muoy, Khan Boeng Keng Kang, Phnom Penh, Cambodia
 
Contact Name
  • Helen Keller
 
Email