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Request for Expression of Interest for Consultant Firm/ Individual to Assess and Develop a Comprehensive Standard Operating Procedure (SOP) Manual for the Operation and Management of an Office Building

with MEF Business Development Center

BTDC-ID: 40045
Closing Date:

Expected Outputs

Request for Expression of Interest for Consultant Firm/ Individual to Assess and Develop a Comprehensive Standard Operating Procedure (SOP) Manual for the Operation and Management of an Office Building

Announcement Description

Business Development Center (BDC) is an initiative under the Ministry of Economy and Finance. BDC has been implemented to provide new office space with the aim to mobilize all the initiatives under one infrastructure to provide business support services, facilitate better coordination among key stakeholders, and bring together both private and public infrastructure to co-create and innovate.

To achieve this goal, BDC is developing a Standard Operating Procedure (SOP) to establish standardized operational procedures, improve service quality, strengthen internal control, enhance tenant satisfaction, and ensure efficient management of building facilities and support services.

Expected Outputs

Request for Expression of Interest for Consultant Firm/ Individual to Assess and Develop a Comprehensive Standard Operating Procedure (SOP) Manual for the Operation and Management of an Office Building

  • Career Category: Expression of Interest, Consultancies
  • Location: Phnom Penh
Summary

Goal of the Consultancy

The goal of this consultancy is to ensure timely coordination and technical and organizational

support in analyzing and developing Standard Operating Procedure (SOP) through the achievement of the following expected result:

  • Develop practical and professional SOPs for building operation and property management.
  • Standardize operational workflow and reporting procedures.
  • Improve efficiency, safety, maintenance standards, and tenant service quality.
  • Establish clear responsibilities, approval flow, and operational control.
  • Develop operational templates, forms, checklists, and reporting formats.
  • Support management in implementing sustainable building operations.

The Consultant will work with relevant BDC team to provide the following deliverables:

  • Inception Report and Work Plan
  • Operational Assessment Report
  • Draft SOP Manual
  • Final SOP Manual (Editable Format)
  • Operational Forms & Templates
  • Checklists and Inspection Forms
  • Preventive Maintenance Templates
  • Organizational Workflow/Process Flowcharts
  • KPI & Performance Monitoring Templates
  • Training/Orientation Session for Relevant Staff
  • Final Presentation to Management

DURATION OF THE SERVICE

Forty to Sixty (45 - 60) working days after the signing date.

Submission Requirements

If you are interested, please submit your EOI with maximum of 2 pages by writing to email provided in the contact details on before the closing date at 5:00 PM. Only shortlisted EOI will be Request for Proposal to conduct technical evaluation.

Attachment:
  • SOP_Operation_ToR_Corrected
 

Contact Details

Office Address
  • OCIC Blvd, Sangkat Chroy Changvar, Khan Chroy Changvar, Phnom Penh, Cambodia
 
Contact Name
  • Business Development Center
 
Phone
 
Email