Recruiting and Training Officer – Security Service
Reporting to (position): Recruit and Training Supervisor
SUMMARY OF THE JOB：
Recruiting & Training Officer will handle the daily recruitment and regular training for staffs working at various sites under company operation for security service.
You will specifically be focused on the full cycle of recruitment process, and both trainings - basic training and refresh training of security guards and security guard’s supervisors.
- Recruit using all means, via media, networking, connection, advertisement and onsite recruitment
- Conduct staff interview
- Collect the required documents from staff, fill in and complete administration papers.
- Make employee cards, provide uniforms to staff.
- Prepare staff profile
- Provide training to new recruited staff before placing them to work at sites.
- Provide refresh training to staff at sites as per pre-set schedule and/or per add hoc needs
- Support payment salary by cash to staffs as and when needed
- Perform other tasks assigned by direct supervisor and department head
- Bachelor Degree or equivalent is preferred
- Organized, independent, and honest
- At least 2-year work experience from any service industry (operation department)
- Experience and right attitude to be a customer minded is a PLUS
- Committed to high standard
- Strong sense of cleanliness and tidiness
- English literacy (both speaking and writing) is preferred
- Good computer literate (MS Office & email)
- Strong negotiation and interpersonal skill
Site Supervisor – Cleaning Service
Reporting to (position): Senior Operation Officer
SUMMARY OF THE JOB：
Site Supervisor will handle the daily operation on site and regular control of staffs working all shifts at site (Chinese client) under company operation for cleaning service.
You will specifically be focused on supervising operation at site per required scope of work, control staffs work, update all information to clients and direct supervisor, orientate and on-site work briefing to staffs, control staffs attendance and time sheet, and prepare reports as and when required.
- Check employee presentation & professionalism.
- Check work cleanliness and tidy.
- Check and follow the work daily check list on site.
- Do site inspection & report to Key account & Client.
- Do site spot check.
- Prepare staff roster and attendance.
- Prepare onsite training & Submit report to key account & Client
- Maintenance best service performance and development.
- Coordinate between team and client.
- Check on site of chemical amenities usage
- Make request order (Equipment, tools & materials)
- Chemical control
- Check the tools and materials received
- Monthly meeting with staff
- Listen to team feed-back information
- Support staff in supply and training
- Implement incentive and warning policy
- Build customer relation
- Meeting and do the site inspection with client
- Solving problem and take action
- Update weekly report of customer complaint to key account
- Take corrective action from QA report
- Initiative site improvement
- Speak Chinese - mandarin
- Complete High School or bachelor graduated is preferred
- Organized, independent, and honest
- At least 2 years work experience from any service industry (operation department)
- Experience and right attitude to be a customer minded is a PLUS
- Committed to high standard
- Strong sense of cleanliness and tidiness
- English literacy (both speaking and writing) is preferred
