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Job Announcement

Program Coordinator

with Hagar International Foundation

BTDC-ID: 40362
Closing Date:

Announcement Positions

Program Coordinator

Announcement Description

Hagar International Foundation is a Swiss-registered international NGO, established in Cambodia since 1994. We are an organization primarily focused on specialist services for individuals who have survived extreme abuse. We work with individuals who have endured severe mental and/or physical trauma as a result of to human trafficking, domestic violence or sexual assault. Over the past two decades, Hagar has earned a reputation for working with the “toughest cases” such as the young children, adolescents, and those repeatedly abused. Increasingly Hagar is also developing research, leading advocacy and building the capacity of other organizations, to improve prevention and strengthen after-care services. With over 28 years of experience, HAGAR Cambodia has transformed into an internationally renowned leader in recovery services for survivors of human trafficking, slavery, gender-based violence (GBV), and abuse.

Our Mission: HAGAR EXISTS TO END TRAFFICKING, SLAVERY AND ABUSE BY SUPPORTING SURVIVORS, PREVENTING EXPLOITATION, AND PURSUING JUSTICE

Hagar's unique approach is The Whole Journey. The Whole Journey approach starts with a survivor, an individual who has experienced severe trauma because of human trafficking, slavery, and abuse. From the moment a survivor enters our care, we employ Trauma-Informed Care principles to respond with care and compassion, assess their needs, and provide individualized services to help them heal. Services include providing a safe place to live, counselling, family support, legal support, education, and economic empowerment support. We don’t have a set timeframe for how long we work with a survivor. We do whatever it takes, for as long as it takes, to make sure they will not be re-traumatized or re-victimized again. All Hagar projects applied the Whole Journey approach. Since this approach has been implemented for many years in Cambodia, we have seen many transformations in the lives of the survivors we supported.

Announcement Positions

Program Coordinator

Workplace Circumstances
  • Environment: Office
  • Languages: Khmer, English
  • Location: Phnom Penh
Position Circumstances
  • Career Category: Community Development, Social Work, Rural development, Health / Medical - Psychology
  • Schedule:Full-time
  • Salary: Negotiable
Position Summary

The Program Coordinator works closely with the Lead, Program and Stakeholder Engagement, and cross-functional teams to support the effective implementation of Hagar Cambodia’s programs. The role focuses on supervising and developing the Case Management team, ensuring delivery of trauma-informed, survivor-centred services aligned with Hagar’s Client Model of Care, and maintaining strong external partnerships with government and civil society stakeholders.

The Program Coordinator ensures programs are well planned, implemented, monitored, and reported against agreed objectives, budgets, and quality standards. The position also plays a key role in strengthening collaboration with government and civil society stakeholders to promote the rights, safety, and wellbeing of vulnerable women and children.

Duties & Responsibilities:
  • Team Supervision and Staff Development
  • Client Intake, Assessment, and Case Management
  • Budget Monitoring
  • Planning, Monitoring, and Reporting
  • Crisis Management and Client Protection
  • Collaboration and Networking
  • Other Duties
Expected Profile of Candidates
Languages:
  • English - Good
Qualifications:
  • Master's Degree
  • Bachelor's Degree in social work, Psychology, Social Sciences, or a related field
Work History:
  • Program coordination, case management, or team leadership, preferably in an NGO context for 3 years as a minimum
Skills & Knowledge:
General & Technical Skills
  • Demonstrated experience in project implementation and reporting.
  • Experience working with multi-donor funded projects is an advantage.
  • Strong understanding of trauma-informed and therapeutic case management.
  • Proven team supervision and leadership skills.
  • Good analytical, planning, and reporting skills.
  • Ability to liaise with government and NGO partners.
  • Good English communication skills (spoken and written).
  • Proficiency in Microsoft Office and electronic information systems.
  • Good English communication skills (spoken and written).
Soft Skills
  • Commitment to Hagar’s vision, mission, and core values.
  • Culturally sensitive, respectful, and professional.
  • Flexible, solution-oriented, and able to work independently.
  • Strong commitment to confidentiality, accountability, and continuous learning.
  • A passion and willing to work with women and children who background of trauma.
  • A strong team player with a willingness to contribute to the well-being of the team and the project.
 

How to Apply

Note: Please refer Job Descriptions, the outlining the key responsibilities detail and selection criteria to be addressed in your applicant.

A passion and willing to work with women and children who background of trauma.

A strong team player with a willingness to contribute to the well-being of the team and the project.

All Interested Candidates must submit to email provided in the contact details.

  • Resume/CV and Cover Letter as a single PDF document (DO NOT include certificates as these will be requested further separately)
  • Complete Hagar Application Form and send to email provided.
  • With subject apply for “The Position”.

Hagar International Foundation is an equal opportunity Organization. We strictly adhere to safeguarding policy and child protection practices. We will conduct the background check, including criminal record checks throughout the selection process where possible.

Women and People with disability strongly encouraged to apply.

Attachment:
  • JD_Program Coordinator 2026 Revised
  • HAGAR APPLICATION FORM
 

Contact Details

Office Address
  • #218A, Street 590, Toul Sompov Village, Sangkat Tuol Sangkae 1, Khan Russey Keo, Phnom Penh, Cambodia
 
Contact Name
  • Hagar International Foundation
 
Phone
 
Email