Program Communications Assistant
Position Circumstances
- Career Category: Computer - General, Media, Communications, Assistant
- Schedule:Full-time
- Salary: Negotiable
The Program Communications Assistant (PCA) will be in charge of assisting all NGOF programs in strengthening NGO Forum’s visibility and advocacy work by supporting program communications, media engagement, and digital platforms. The PCA ensures that NGOF’s events are effectively communicated to the public, stakeholders, and partners through clear, consistent, and engaging communication strategies. PCA will work and assist Executive Director for protocol management, event calendar, and taking note for any meetings of Executive Director with guests/delegates.
Duties & Responsibilities:
- Website, Social Media, and Event Communications
- Manage and update NGOF’s website and social media platforms (Facebook, YouTube, Twitter/X, Instagram, etc.).
- Work with program and Executive Director to ensure content that aligns with NGOF’s advocacy priorities and program activities.
- Support online communications during events, including livestream, photography, videography, and live updates.
- Coordinate with program managers and the Media and Communications Unit to ensure timely dissemination of information.
- Media Relations and Outreach
- Build and maintain positive relationships with media outlets and journalists.
- Draft press releases, media advisories, and key messages.
- Track and report media coverage related to NGOF programs and advocacy campaigns.
- Content Creation and Branding
- Design and produce IEC (Information, Education, and Communication) materials, infographics, and branded publications.
- Develop videos, photos, and human-interest stories that highlight NGOF’s work and partner impact.
- Ensure consistent application of NGOF branding guidelines across all communication outputs.
- Internal Communications and Knowledge Sharing
- Support internal communication flow among staff and program teams.
- Compile and maintain program-related communication materials (handbooks, reports, presentations).
- Assist in documenting lessons learned, success stories, and advocacy achievements.
- Reporting and Monitoring Communications
- Track analytics and performance of NGOF’s website and social media engagement.
- Provide communication inputs for monthly in the form of newsletter, semi-annual, and annual reports.
- Contribute to donor reports by highlighting communications and outreach activities.
- Logistic support
- Assist program on daily activities and the event organizing, but not limited to deal with invitations and others logistic arrangements supporting program activities implementation.
- Assist to support on IT including computer, printer and other IT equipment.
- Common Responsibilities of NGOF Staff
- Deputizing Program Manager in handling program management when delegation carefully entrusted with adequate training
- Perform other duties as assigned by supervisors.
- Demonstrate commitment to gender equality, equity, and diversity in all tasks.
- Collaborate with colleagues across programs to achieve NGOF’s mission.
- Participate in staff meetings, reflections, retreats, and organizational learning sessions.
Benefits:
- Be part of a dynamic team driving transformative change in Cambodia.
- Contribute to impactful programs aligned with global sustainability goals.
- Gain opportunities for professional growth and skill development.
Expected Profile of Candidates
Languages:
- Khmer - Good
- English - Good
Qualifications:
- Bachelor's Degree in communications, Computer Science, Media, Journalism, Development Studies, International Relations,, or a related field.
Work History:
- Communications, media, or social media management for 1 year as a minimum
Skills & Knowledge:
General & Technical Skills
- Strong skills in graphic design, video editing, and content production.
- Experience managing websites, digital storytelling, and social media engagement.
- Demonstrated ability to draft clear and engaging communication materials (Khmer and English).
- Experience in NGO or advocacy-related communications is considered an asset.
- Creative, proactive, and able to work independently and in a team.
Soft Skills
- Commitment to NGO Forum’s values: Human Rights and Justice, Transparency and Accountability, Sustainability, Cooperation and Partnership, Peace, and Equity.
- Strong interpersonal and cross-cultural communication skills.
- Creativity and innovation in delivering messages and campaigns.
- Professional integrity, adaptability, and teamwork.
- Understanding of gender equality and diversity principles.
