Production Trainer
Position Circumstances
- Career Category: Manufacturing Production, Educate/Train/Teaching
- Schedule:Full-time
- Salary: Negotiable
Department: Central Kitchen / Production
Reports To: Central Kitchen Manager / Production Manager
Location: Pizza 4P’s 313 Quayside (PSQ)
Job Purpose
To develop and maintain the production skills and competency of Central Kitchen Partners through structured training, hands-on coaching, and practical skills assessments. Ensure Partners follow established production procedures, product specifications, food safety and hygiene standards, and quality requirements to achieve consistent product quality, operational efficiency, and productivity.
Duties & Responsibilities:
- Production Training and Coaching
- Demonstrate standard production processes, techniques, and work procedures to new and existing Partners.
- Conduct on-the-job training, induction, refresher training, and cross-training based on production requirements and individual development needs.
- Guide Partners through practical exercises, correct mistakes, and provide constructive feedback to ensure work meets established standards.
- Train Partners to use production equipment, tools, and utensils correctly and safely.
- Coordinate with Production Leaders to ensure training activities align with production schedules and operational priorities.
- Skills Assessment and Competency Development
- Assess Partners’ production skills, product quality, work accuracy, productivity, and safe working practices against established competency standards.
- Conduct practical skills assessments to verify Partners’ readiness to perform assigned tasks independently.
- Identify skill gaps and recommend appropriate training or coaching plans.
- Monitor individual progress and update skills assessment records and development roadmaps.
- Work with Production Leaders to support Partners in developing multi-skills and preparing for additional responsibilities.
- Product Quality and Production Standards
- Ensure Partners understand and follow standard recipes, product specifications, preparation methods, portioning requirements, and production procedures.
- Train Partners to maintain consistency in product quality, appearance, texture, taste, and presentation according to company standards.
- Monitor the application of production skills and provide corrective coaching when deviations are identified.
- Identify recurring production errors and collaborate with relevant Leaders to determine training needs and corrective actions.
- Reinforce proper handling, storage, labeling, and traceability of raw materials and finished products according to established procedures.
- Food Safety, Hygiene, and Workplace Safety
- Train Partners on food safety, personal hygiene, sanitation, cross-contamination prevention, and temperature-control requirements.
- Ensure Partners follow established cleaning and sanitation procedures for work areas, production equipment, and utensils.
- Demonstrate the correct and safe operation of production equipment and the proper use of personal protective equipment.
- Observe work practices and promptly report food safety risks, unsafe conditions, or non-compliance to the responsible Leader.
- Reinforce compliance with company policies and applicable food safety and occupational safety requirements.
- Training Planning and Documentation
- Coordinate with the Central Kitchen Manager and Production Leaders to identify training needs based on production targets, quality issues, skills gaps, and business requirements.
- Prepare and conduct training according to the approved training plan and production schedule.
- Maintain accurate training attendance records, skills assessment results, competency records, and training progress reports.
- Track Partners’ progress against the skills development roadmap and follow up on outstanding training requirements.
- Provide regular updates to management on training effectiveness, competency gaps, and improvement opportunities.
- Productivity and Continuous Improvement
- Support Partners in improving production efficiency, work accuracy, consistency, and effective use of materials and equipment.
- Identify opportunities to improve production training methods, work instructions, and learning materials.
- Collaborate with Production Leaders to reduce errors, rework, material waste, and production delays caused by skill gaps.
- Encourage Partners to share knowledge, learn multiple production tasks, and continuously improve their performance.
- Demonstrate and promote Pizza 4P’s values, particularly Kaizen, Authenticity, Compassion, and Share Happiness.
Benefits:
- Salary (Competitive)
- Monthly Bonus
- Seniority payment
- Salary Increase based on Annual Performance Review
- Internal Discount for employees (~50%) when dining at 4P’s stores
- Working 6 days/week - 8 hours/day (flexible)
- Other Allowance
Expected Profile of Candidates
Work History:
- Food production, central kitchen operations, food processing, or a related field for 2 years is preferred
Skills & Knowledge:
General & Technical Skills
- Experience in workplace training, coaching, or skills development is an advantage.
- Good understanding of food preparation, production processes, product specifications, and food safety practices.
- Ability to demonstrate production tasks and coach Partners through practical learning.
- Ability to assess competency objectively and maintain accurate training records.
- Ability to work collaboratively with Production Leaders and adapt training to operational needs.
Soft Skills
- Strong observation, communication, problem-solving, and organizational skills.
