Production Officer
Position Circumstances
- Career Category: Manufacture / Operations
- Schedule:Full-time
- Salary: $261 - $319
Reports to: Merchandising Officer
What You’ll Be Doing
You’ll coordinate the final stages of production and delivery, making sure our clients receive what they ordered, when they expect it — with no surprises.
Duties & Responsibilities:
- Shipping Coordination
- Supervise all activities related to shipping products to clients
- Prepare shipping documents (Invoice & Packing List)
- Measure and record box dimensions
- Book pick-up times with logistics companies
- Production & Delivery Planning
- Plan production and shipping schedules based on client timelines
- Work with QC and Sewing teams to confirm delivery dates
- Inform internal teams of delivery timelines and changes
- Logistics Communication
- Liaise with logistics companies to compare quotes and secure best rates
- Confirm pricing and shipping details with clients
- Track shipments and resolve any delivery issues
- Tools & Systems
- Use Microsoft Outlook, Excel, and Word to manage schedules and documents
- Keep records organized and accessible for the team
- Goals for This Role
- We’ll consider this role successful when:
- All shipments leave the studio on time with complete documentation
- Delivery dates are clearly communicated across teams
- Logistics costs are optimized through smart comparison and negotiation
- Clients receive accurate updates and feel confident in our process
- Internal teams (QC, Sewing, Merchandising) are aligned on delivery goals
Expected Profile of Candidates
Languages:
- Khmer - Fluent
- English - Fluent
Skills & Knowledge:
General & Technical Skills
- Comfortable using Microsoft Office (Outlook, Excel, Word)
- Prior experience in logistics or production is a plus — but we’re happy to train someone with strong English and a willingness to learn
Soft Skills
- Detail-oriented, organized, and proactive communicator
