Head of Business, and Senior Banca Officer

with Serendib Microinsurance Plc.
Job Announcement

BTDC-ID: 32695
Closing Date:
 

Announcement Positions

Announcement Description

Serendib Microinsurance Plc., one of the subsidiary companies of LOLC Holdings Plc, obtained the license from the Insurance Regulator of Cambodia in December 2020. Currently, we are looking for a qualified and dynamic candidate to fulfill the following position:

Announcement Positions

Head of Business (1 Position) Apply Now

  • Category: Exec. / Management, Business Administration, Banking / Finance, Accounting
  • Type : Job Opportunity
  • Location: Phnom Penh
  • Schedule: Full-time
  • Salary: Negotiable

Location: Head Office

Duties
  • Prepare, consolidate, and reviews the business plan of micro-insurance;
  • Be accountable for achieving defined target objectives in respect of sales, market penetration, and business growth to be align with company’s business direction, achieving the company’s sales and profitability targets.
  • Includes a strong focus on bringing in new business and managing broker/agency and direct sales channels.
  • Develop and maintain strong relationships with brokers, agencies, and direct sales teams to drive business growth.
  • Closely monitor the actual achievement compared to business plan and provide support to sale team to achieve sale targets.
  • Establish operational process to meet high business performance standards with regards to productivity and quality of service delivery and ultimately internal and external customer’s satisfaction;
  • Develop, Manager, Design, build and manage multi-channel distribution including partnership distribution, agency, brokers, alternative, corporation, and retail insurance.
  • Understand internal/external partner and customer needs, establishing credibility and building positive relationships.
  • Lead, plan and execute business initiatives strategies, including differentiated products, services and customer segmentation to leverage sale volume;
  • Act as lead client-care officer through direct contract with every client and partner
  • Define and implement measurement strategies that align with client marketing and business objectives.
  • Collect/ update and analyze required information relating to competitors, and clients’ feedback/ concerns using Competition Matrices, and Client’s Satisfaction Surveys on a regular basis in order to update sale and distribution strategies;
  • Develop effective promotion and client retention strategy to stay competitive in the field;
  • Develop and implements marketing and branding strategies;
  • Institute measures to create popular awareness of the products and services;
  • Continuously monitor and analyze brand, competitive, and customer trends to enhance Serendib’s brand equity and marketplace performance;
  • Take lead in product development related to non-captive products/policies;
  • Perform other tasks assigned by CEO.
Requirements
  • Advanced degree in Accounting, Banking/Finance, Business Management or related
  • disciplines;
  • At least five-year experience in managing sales and marketing of insurance products;
  • Strong communication and initiatives;
  • Good working knowledge of computer software;
  • Strong written and oral communication skills in both English and Khmer;
  • People but strong oriented
 

Senior Banca Officer (1 Position) Apply Now

  • Category: Business Administration
  • Type : Job Opportunity
  • Location: Phnom Penh
  • Schedule: Full-time
  • Salary: Negotiable

Location: Head Office

Duties
  • Assist Banca manager to support daily business operation from each partner.
  • Coordinate with partner and cross functional team on process design, reporting, and data management to ensure its compliance with regulations (bancassurance and insurance) and risk management.
  • Facilitate the medium-term business plan and annual operation plan for the company.
  • Facilitate the preparation of the marketing strategy, promotional campaign, marketing activities, message communication to market to ensure the mislead communication.
  • Initiate and monitor the incentive program, sale campaign to ensure effectiveness of partnership.
  • Responsible for regular settlement on the premium collection, commission, incentive and campaign with partner.
  • Works with partner to ensure that partner staff who oversee insurance agent are competent to sale the product and explain proper and updated term and condition to clients.
  • Prepare the monthly report and quarterly report for management, regulator, and stakeholders.
  • Performs any other duties as assigned by supervisor or management
Requirements
  • Graduate bachelor’s degree administration.
  • At least 2-years’ experience in insurance companies
  • Able to work under pressure deadlines.
  • Good team player, interpersonal skill
  • Good time management priority task.
  • Experience in sales and marketing.
  • Good working knowledge of computer software.
  • Strong written and oral communication skills in both English and
  • Problem solving skills.
 

How to Apply

Interested candidates, please submit your Cover Letter, CV and relevant documents by using information provided in the contact details.

 

Contact Details

Office Address
  •  Head Office - 3rd Floor, Building No. 48, Street. 289, Phum 16, Sangkat Boeng Kak Ti Pir, Khan Tuol Kouk, Phnom Penh, Cambodia
 
Contact Name
  •  Serendib Microinsurance Plc
 
Phone
 
Email