Restaurant Supervisor, and Restaurant Service Leader

with Newrest Retail (Cambodia) Co., LTD.
Job Announcement

BTDC-ID: 32621
Closing Date:
 

Announcement Positions

Restaurant Supervisor (1 Position)Restaurant Service Leader (3 Positions)

Announcement Description

We are now looking for qualified candidate to fulfill the position below:

Announcement Positions

Restaurant Supervisor (1 Position)

  • Category: Hotel/Restaurant, Stock / Inventory
  • Type : Job Opportunity
  • Location: Phnom Penh
  • Schedule: Full-time
  • Salary: Negotiable
Duties
  • Responsible & solving for the daily running of the restaurant/ operation all sites
  • Be the main interlocutor between Operations, and all support business of retail
  • Supervising all contracts, all operations teams on sites and restaurant.
  • Supervise Conduct reviewing and upgrading all policy on operation, quality of service and food, constantly review and have in place control systems for cost control management of all budgets for the operations department.
  • Ensure that production is cost effective, monitoring efficiency and waste through metrics
  • Follow company guidelines for ordering, inventory and budget management, food cost and work closely with HODs to create new product.
  • Check quality control & stock update.
  • Check food taste and quality of daily meals.
  • Check & follow Hygiene, cleanness & tiding standards and oversee corrective actions when requested by QHSE.
  • heck maintenance & equipment ( follow up supervisor work).
  • Relationship & keep contact with others department such HR department to solve all concern problems related to manager.
  • Report to F&B Manager or OM daily basic
  • Develop strategies for improving our customers’ experience
  • Work with staff for the future needs such as kitchen supplies, goods, and cleaning products.
  • Identify methods our restaurant can use to cut waste, decrease costs, and improve profits
  • Must follow all the rules & regulation by QHSE department
  • Report for work in time in proper uniform and well groomed
  • Other duties as and when assigned by F&B Manager or OM
Requirements
  • Previous Experience as supervisor in F&B​​ restaurant/Industrial environment 2 years minimum.
  • Experiences in using Stock Management system.
  • Adaptability and desire to grow and to continue to learn in an International Group.
  • Leadership and organizational skills. 
  • Good communication skill.
  • Cashier spot check and observation.
  • Problem solving for customer complaint
  • Managing staff Roster (Maintenance, Main Kitchen, ) and over view of outlet roster.
  • Flexible and able and willing to work extra hours and weekends if need, public holidays and evenings when required to meet seasonal, event and visitor demands. 
  • Living within reasonable travelling distance to the office/site or new aiport in Phnom Penh. 
 

Restaurant Service Leader (3 Positions)

  • Category: Catering, Hotel/Restaurant
  • Type : Job Opportunity
  • Location: Phnom Penh
  • Schedule: Full-time
  • Salary: $300 - $320
Duties
  •  Warm welcome with Cambodian Greeting Word.
  • Presents menu, answers questions, and makes suggestions regarding food and service with the goal of up selling on each order.
  • Always attentive to guests’ needs and problems, taking necessary action to ensure guest satisfaction within the parameters of          authority assigned to the position.
  • Oversee both front of house operations, including service staff, kitchen crew.
  • Oversee our service/kitchen staff’s compliance with all QHSE rules and regulations.
  • Acting as service cashier when needed.
  • Provide exceptional customer service and lead staff to do the same.
  • Respond to customer complaints quickly and resolve them effectively
  •  Develop strategies for improving our customers’ experience.
  •  Work with staff for future needs for kitchen supplies, goods, and cleaning products.
  • Maintain inventory of all needed supplies.
  •   Identify methods our restaurant can use to cut waste, decrease costs, and improve profits.
  • Manage the work schedules of our restaurant’s staff.
  • Provide service to all guests in accordance to established standards of quality.
  • Report for work in time in proper uniform and well groomed.
  • Ensure all operating supplies and equipments are spotless.
  •  Assist in keeping back of house areas clean (Counter).
  •  Familiar with all restaurant policies and procedures in reference to training, safety and security.
  • Understand the importance of service mindedness, exhibiting courtesy toward all guests.
  • Overview on site activities such as:
  • Check quality control & stock update.
  • Check taste and quality of daily meals.
  • Check & follow Hygiene, cleanness & tiding standards and oversee corrective actions when requested by QHSE.
  • Ensure proper usage of operating supplies and equipment to reduce misuse and breakage.
  • Actively participate in-group sessions to assist management with the quality enhancement of product and service to achieve optimum levels of guest satisfaction.
  • Follow all the guideline from supervisor, F&B manager or OM.
Requirements
  • Must be Cambodian and speak KHMER fluently.
  • Previous Experience as a in Industrial Catering/Restaurant environment. 1-2 years minimum.
  • Excellent knowledge standards QHSE.
  • Experiences in using Stock Management system.
  •  Leadership and organizational skills. 
  • Good communication skill.
  • Well organized, attention to details.
  • Able to listen and to interact with customers & top executives’ clients, handling positive and negative feedbacks.
  • Language: Khmer, Fluent in English (spoken); Chinese desirable.
  • Flexible and able and willing to work extra hours and weekends, public holidays and evenings when required to meet seasonal, event     and visitor demands. 
  • Living within reasonable travelling distance to the Phnom Penh airport or New airport. 
 

How to Apply

Interested qualified candidates are invited to apply via the link below:

 

Contact Details

Office Address
  •  New Address - #7, 2nd Floor, St. 380, Phum 8, Sangkat Boeng Keng Kang Ti Muoy, Khan Boeng Keng Kang, Phnom Penh, Cambodia
 
Contact Name
  •  Newrest Retail (Cambodia) Co., LTD.
 
Phone