Deputy Front Office Manager, Front Office Supervisor, Operations Supervisor , and Operations Manager

with Westview Cambodian International School
Job Announcement

BTDC-ID: 32378
Closing Date:
 

Announcement Positions

Deputy Front Office ManagerFront Office SupervisorOperations Supervisor Operations Manager

Announcement Description

Westview Cambodian International School is the great extension to secondary education by the passionate leadership team of Learning Jungle International School Cambodia (LJIS) offering educational services only from preschool to elementary program. With the strong support from parents, students, staff, and the Ministry of Education, Youth and Sport, Westview Cambodian International School is created to offer the International Secondary program built from the world-renowned standards of education, American Common Core Standards (ACCS), and the Khmer language, history and culture into one unique curriculum from grades 7 to 12.

Our major achievements include becoming an IELTS test venue, becoming a member of CIS accreditation, conducting an international benchmark test for our students called MAP test, joining one of the big world conferences called Model United Nations, and receiving the HR Asia Award for the best company to work for in 2021.

Announcement Positions

Deputy Front Office Manager Apply Now

  • Category: Exec. / Management, Educate/Train/Teaching
  • Type : Job Opportunity
  • Location: Phnom Penh
  • Schedule: Full-time
  • Salary: $1500 - $2000

The position is for Female Only

Reports to Front Office Manager and School Director

Duties
  • Serve as Line manager of an assigned group of Front Office Supervisors to ensure they perform up to the standards of the position and meet the school goals;
  • Be able to initiate new strategy to increase student enrollment, payment collection and parent satisfaction of the school services;
  • Perform other tasks related to FO Management assigned by the school director.
  • Be responsible of a group of classes like a Front Office Supervisor and below is the main duty as a front office supervisor:
  • Ensure the good parent satisfaction via good communication with parent of the assigned classes;
  • Ensure correct information in the parent profile file of the assigned class in the monthly basic;
  • Ensure parents are satisfied with the school services, the school program, activities, and school meals;
  • Ensure professional, efficient and timely home communication of the assigned classes;
  • Be able to satisfy parents when parents have inquiry or complaint about student learning, well-being, school fees, school policies or other inquiries and have track record on parent complaint and suggestion for improvement,
  • Ensure all payments are collected per scheduled and with compliance per management guidelines and school policy;
  • Receive visitor to achieves the set target for enrolments and participate in the planning and preparation of the daily, short term and long-term plans to increase the current parent satisfaction and attract new parents;
  • Serve as Line manager of Teaching assistants of the assigned classes that included but not limited to monitor and evaluate the teaching assistants of the assigned classes to ensure they perform well up to the positions and school standards;
  • Keep updated record of student list with allergy, parent profile, student withdrawal and new enrollment, visitor list, number of sickness and incident and ensure student enrollment form are complete by the student start school;
  • Lead initiatives and collaborate with faculty and student affair supervisor to improve parent satisfaction and strengthen home school partnership and parent satisfaction about the school services;
  • Allocate TAs and Assist during drop off and pick up time to ensure smooth transition;
  • Coordinate parent-teacher meetings as per parent/faculty request;
  • Supervise meal time and visit assigned classrooms and take actions to improve school services (meals, classroom hygiene, tidiness and safety)
Requirements
  • Hold Bachelor’s degree/ Master Degree of Education, Management, Sales, Marketing or equivalent;
  • A minimum of 2-year working experiences in Sales/Marketing/Advertising/Brand management/Customer service;
  • Minimum of 1-year experience in education field is preferred;
  • Experience in international school is a plus;
  • Experience in managing a team is a plus;
  • Excellent written and oral communication skills in English;
  • Ability to work well under tight deadlines and deliver effective result;
  • Desire to learn and overcome new challenges;
  • Hard working and self-motivated person, honest, reliable, loyal, and very good team work;
  • Professional appearance and excellent interpersonal skills;
  • High sense of responsibility, result oriented, dynamic
  • Good analytical and creative problem solving skills;
  • Strong organizational and time management skills;
  • Fast learner and desire to achieve set goals.
 

Front Office Supervisor Apply Now

  • Category: Educate/Train/Teaching, Exec. / Management, Sales / Marketing
  • Type : Job Opportunity
  • Location: Phnom Penh
  • Schedule: Full-time
  • Salary: $1000 - $1500

Report to Front Office Manager

Duties
  • Act as a point of contact between school and home about attendance, lateness, schedule, school program, etc.;
  • Ensure efficient and timely home communication of the assigned classes;
  • Filter parent inquiry and respond to parent inquiry about student learning, school life, school fees, and other inquiries and report parent feedback on weekly and monthly basis;
  • Lead initiatives and collaborate with faculty and Academic Class Supervisor to improve home school partnership and parent satisfaction about the school service;
  • Ensure efficient drop off and pick up;
  • Coordinate parent-teacher meetings as per parent/faculty request;
  • Supervise meal time and lead initiatives to improve school foods
  • Keep record of student incident and sickness;
  • Collect fees payment and admission;
  • Assist Front Office Manager to achieve the set target of student enrollment;
  • Keep record of student enrollment and family information;
  • Assist Front Office Manager in the daily operations to meet and exceed the parent expectations and requirements;
  • Assist Front Office Manager in the overall improvement of parent satisfaction/school program and activities;
  • Work with Front Office Manager to supervise the teaching team of the assigned classes/program to ensure the high rate of parent satisfaction of the assigned classes/program;
  • Participate in the planning and preparation of the daily, short term and long term plans to increase the current parent satisfaction and attract new parents;
  • Execute other tasks requested by Front Office Manager.
Requirements
  • Bachelor Degree in Education, Management, Sales, Marketing or equivalent
  • Experienced in working with International School is a plus;
  • Fluent in English speaking and Writing
  • Professional appearance
  • Excellent communication and interpersonal skills;
  • High sense of responsibility, result oriented, dynamic
  • Good analytical and creative problem solving skills;
  • Strong organizational and time management skills;
  • Fast learner and desire to achieve set goals.
 

Operations Supervisor Apply Now

  • Category: Operations Management, Exec. / Management, Business Administration
  • Type : Job Opportunity
  • Location: Phnom Penh
  • Schedule: Full-time
  • Salary: $1000 - $1500

Reports to Operations Manager

Duties
  • Supervise Operations Executive in the daily operations;
  • Assist Operations Manager in the daily operations;
  • Perform daily admin duties in the office, including food request, daily operation supplies requests, etc.;
  • Supervise and monitor on a day to day to the teams of housekeeping, facility, and security teams to ensure the quality standards of the school;
  • Ensure daily cleanup of the campus and ongoing maintenance of buildings;
  • Supervise daily students pick-up and drop-off;
  • Ensure the secure and safety of buildings for employees and students;
  • Prepare monthly budget plan for the teams of housekeeping, facility, and security teams;
  • Lead, motivate, and supervise operations executive, housekeeping, facility, and security teams to work effectively and efficiently in order meet the school standard;
  • Assist Operations Manager in managing and planning strategies for the school cafeteria service standard in order to achieve high satisfaction level from students;
  • Assist Operations Manager in developing, implementing, and reviewing operational standards, policies, and procedures;
  • Assist Operations Manager in ensuring full compliance with SOP’s, policies, procedures and service standards
  • Follow any tasks assigned by Operations Manager.
Requirements
  • Bachelor’s degree in Business Administration, Management, Operations, or related fields.
  • Minimum of 1-year experience in school operation, maintenance and facility is preferred.
  • Experience in international school is a plus;
  • Ability to work well under tight deadlines and deliver effective result;
  • Desire to learn and overcome new challenges;
  • Hard working and self-motivated person, honest, reliable, loyal, and very good team work;
  • Professional appearance and excellent interpersonal skills;
  • High sense of responsibility, result oriented, dynamic
  • Good analytical and creative problem solving skills;
  • Good organizational and time management skills;
  • Fast learner and desire to achieve set goals.
  • Proficiency in Word, Excel and PowerPoint.
 

Operations Manager Apply Now

  • Category: Business Administration, Operations Management, Exec. / Management
  • Type : Job Opportunity
  • Location: Phnom Penh
  • Schedule: Full-time
  • Salary: $2000 - $2500

Reports to School Director

Duties
  • Supervise Operations Supervisor in the daily operations;
  • Verify daily admin duties in the office, including food request, daily operation supplies requests, etc.;
  • Supervise and monitor on a day to day to the teams of housekeeping, facility, and security teams to ensure the quality standards of the school;
  • Ensure daily cleanup of the campus and ongoing maintenance of buildings;
  • Supervise daily students pick-up and drop-off;
  • Ensure the secure and safety of buildings for employees and students;
  • Verify monthly budget plan for the teams of housekeeping, facility, and security teams;
  • Lead, motivate, and supervise operations supervisor, operations executive, housekeeping, facility, and security teams to work effectively and efficiently in order meet the school standard;
  • Assist School Director in managing and planning strategies for the school cafeteria service standard in order to achieve high satisfaction level from students;
  • Assist School Director in developing, implementing, and reviewing operational standards, policies, and procedures;
  • Assist School Director in ensuring full compliance with SOP’s, policies, procedures and service standards
  • Follow any tasks assigned by School Director.
Requirements
  • Bachelor’s degree/ Master’s degree in Business Administration, Management, Operations, or related fields.
  • Minimum of 2-year experience in school operation, maintenance and facility is preferred.
  • Experience in international school is a plus;
  • Ability to work well under tight deadlines and deliver effective result;
  • Desire to learn and overcome new challenges;
  • Hard working and self-motivated person, honest, reliable, loyal, and very good team work;
  • Professional appearance and excellent interpersonal skills;
  • High sense of responsibility, result oriented, dynamic
  • Good analytical and creative problem solving skills;
  • Good organizational and time management skills;
  • Fast learner and desire to achieve set goals.
  • Proficiency in Microsoft Office.
 

How to Apply

Interested qualified candidates are invited to send your CV, and Cover letter to email address provided in the contact details.
 

Contact Details

Contact Name
  •  Westview Cambodian International School
 
Phone
 
Email
 
Website