Senior Designer, Social Behavior Change and Creative Designer, Social Entreprepreneurship Volunteer

with iDE Cambodia
Job Announcement

BTDC-ID: 32168
Closing Date:
 

Announcement Positions

Announcement Description

You will be working with the in-house social innovation lab of iDE called Innovation Lab located in Asia and Africa, with a mission to practise, coach, and promote design and innovation processes as a co-creative, power-shifting problem-solving approach to address complex systemic challenges by understanding user needs, motivations, and behaviours and developing new interventions to power entrepreneurs.

The iDE Innovation Lab also functions as a strategy and innovation consultancy in focus areas of water, sanitation & hygiene, climate change (clean energy, conservation), agriculture, and maternal health & nutrition. Over the years, we have worked with a portfolio of international development organisations such as Care International, Hellen Keller, USAID, UNICEF, World Bank Group, Plant and Food Research, Save the Children, and SNV.

iDE is a global non-profit organisation spanning offices in 14 countries, employing over 1,000 people directly, and indirectly enabling income and opportunities for our rural audience of focus through market-based approaches across different sectors. Find out more about iDE here!

Announcement Positions

Senior Designer

  • Category: Computer - General, Arts / Graphic Design
  • Type : Job Opportunity
  • Location: Phnom Penh
  • Schedule: Full-time
  • Salary: Negotiable

PROJECT OR DIVISION iDE Innovation Lab

REPORTS TO iDE Innovation Lab Senior Design Manager

WHO ARE WE LOOKING FOR?

We are looking for an experienced Senior Designer with international work experience to join a team of designers, researchers and changemakers worldwide. Ideally, you are comfortable leading innovation projects, managing client relationships, managing the team members, and most importantly, bringing innovation methodologies, ideas and ways of working to a broader team. The current fifteen-person team at the iDE Innovation Lab have been working together for many years, so this is a rare opportunity to join a well-established team working on a broad range of projects with a social innovation focus in Asia, Africa and Latin America.

BONUS POINTS IF YOU HAVE:

  • A designer with a business/marketing background or experience working as an entrepreneur
  • Have experience in working on digital solutions (UX Design, AI, ICT tools)

IDEALLY, WE WOULD LOVE TO FIND SOMEONE THAT:

  • Is optimistic, passionate, dynamic, and curious
  • Is a fast learner and very hands on
  • Is open and happy to share new methods and ideas with the team
  • Is an autonomous problem-solver with a mind full of ideas ready to be tested
  • Brings a positive attitude to the team and doesn’t take themselves too seriously
  • Is driven by a social mission
  • Has cultural sensitivity and respect towards unfamiliar contexts
  • Has a flexible mindset, is agile and adaptive, and at the same time takes into account their capacity, deadlines and limitations
  • Has excellent time and people management skills
  • Can embrace uncertainty and manage stress
  • Will challenge the status quo to create creative solutions
Duties
  • TECHNICAL RESPONSIBILITIES: (65%)
  • Leading multiple end to end social innovation projects, which include:
  • Project & client management, collaborating and managing peers throughout the process
  • Building a project plan, meeting deadlines, and delegating tasks
  • Conducting desk research, expert interviews, designing research plans required to solve the design problem we want to tackle
  • Conducting ethnographic research in diverse contexts
  • Analysing and synthesising findings and presenting them in digestible and visual ways for the client
  • Coming up with strategies and action plans that are easy to operationalise for the client
  • Engaging with stakeholders, leading and facilitating alignment meetings and strategy workshops
  • Running fun and engaging co-creation/brainstorming workshops in the field and the office
  • Building and developing prototypes and testing loops that will inform the design of the final solution (strategy, product, digital product, businesses or services)
  • Making confident and timely decisions to move the project forward
  • Sharing and coaching a global team on a diverse set of innovative methodologies and approaches
  • Establishing and nurturing client relationships
  • Travelling (with willingness) to remote areas, mainly in Asia, Africa, and Latin America for research and testing
  • MANAGEMENT RESPONSIBILITIES: (30% )
  • Leadership
  • Guiding, coaching, motivating, and setting a positive example for your team members (A few designers will be your direct reports)
  • Ensuring that your team members understand and keep their efforts directed toward achieving their tasks assigned to execute design projects and achieve iDE’s mission
  • Fostering an organisational culture that balances a strong commitment to results with respect and care for individuals
  • Team management
  • Contributing and participating in the recruitment and on-boarding process,
  • Developing and retaining personnel with the necessary skills and experience
  • Encouraging teamwork, superior performance, and mission commitment
  • BUSINESS DEVELOPMENT AND COMMUNICATION: (5%)
  • Attending (including provide presentation) business meetings and other relevant events such as conferences, workshops…etc on behalf of iDE Innovation Lab
  • Building network with potential partners and clients to create exciting new business opportunities for the iDE Innovation Lab
  • Contributing to and writing proposals as needed
Requirements
  • Have at least 5 years of experience working for a design firm/innovation lab with ample experience in applying a Design Thinking, Human-Centred Design and Behaviour Change methodology
  • Have experience of working in different countries, across diverse cultural environments, or remote areas
  • Have experience in innovation management techniques (sprint/agile project management, lean, stage gates)
  • Possess experience in overseeing, managing and leading design projects (building a project plan, meeting deadlines, and delegating tasks)
  • Possess strong skills and experience in analysing, synthesising and coming up with digestible strategies and action plan based on the design research effort
  • Have experience in leading, managing and coaching other team members
  • Possess visual design, product design and service design skills
  • Have experience in developing creative strategies, interventions and communicating this effectively with a client and team (Have also confidence in presenting in front of large audiences)
  • Have experience in facilitating workshops (Design Thinking, HCD, co-creations, stakeholder alignments)
  • Possess experience in writing proposals and working on business development
  • Be a tech savvy and possess skills in using Canva, Slack, Google Workplace, Asana and other design and project management software
  • High proficiency in English (listening, reading, writing and speaking)
 

Social Behavior Change and Creative Designer

  • Category: Consultancy, Research / Development
  • Type : Job Opportunity
  • Location: Phnom Penh
  • Schedule: Full-time
  • Salary: Negotiable

PROJECT OR DIVISION iDE Innovation Lab

REPORTS TO Senior Designer

This position is project-based so it is bound to available project funding - One year contract

WHO ARE WE LOOKING FOR?

We are looking for an experienced Designer with international work experience to join a team of designers, researchers and changemakers worldwide. Ideally, you are comfortable leading innovation projects, managing client relationships, managing the team members, and most importantly, bringing innovation methodologies, ideas and ways of working to a broader team. The current fifteen-person team at the iDE Innovation Lab have been working together for many years, so this is a rare opportunity to join a well-established team working on a broad range of projects with a social innovation focus in Asia, Africa and Latin America.

IDEALLY, WE WOULD LOVE TO FIND SOMEONE THAT:

  • Is driven by a social mission
  • Is optimistic, passionate, dynamic, and curious
  • Is a fast learner and very hands on
  • Is open and happy to share new methods and ideas with the team
  • Is an autonomous problem-solver with a mind full of ideas ready to be tested
  • Brings a positive attitude to the team and doesn’t take themselves too seriously
  • Has cultural sensitivity and respect towards unfamiliar contexts
  • Has a flexible mindset, is agile and adaptive, and at the same time takes into account their capacity, deadlines and limitations
  • Has excellent time and people management skills
  • Can embrace uncertainty and manage stress
  • Will challenge the status quo to create creative solutions
Duties
  • CREATIVE DESIGN RESPONSIBILITIES (35% )
  • Turning ideas/concepts from a research or a co-creation session into beautiful, simple and visual designs
  • Contributing to the team in every stage of the project as needed by injecting creative ideas and concepts to the project
  • Presenting concepts and organize information into a poster or simple sketch
  • Designing powerful presentations that communicate ideas visually and solves an important problem for the target audience
  • Creating quick prototypes (e.g. mock-ups, sketches)
  • Illustrating stories through visuals and icons
  • Inspiring and coach your peers by sharing your creative design knowledge and skill
  • DESIGN PROJECT RESPONSIBILITIES: (60%)
  • Contributing to multiple end to end social innovation projects, which include:
  • Project & client management, collaborating and managing peers throughout the process
  • Supporting in building a project plan, meeting deadlines, and delegating tasks
  • Conducting desk research, expert interviews, designing research plans required to solve the design problem we want to tackle
  • Supporting in conducting ethnographic research in diverse contexts
  • Contributing to analysing and synthesising findings and presenting them in digestible and visual ways for the client
  • Contributing in coming up with strategies and action plans that are easy to operationalise for the client
  • Engaging with stakeholders, leading and facilitating alignment meetings and strategy workshops
  • Co-running fun and engaging co-creation/brainstorming workshops in the field and the office
  • Supporting in building and developing prototypes and testing loops that will inform the design of the final solution (strategy, product, digital product, businesses or services)
  • Making confident and timely decisions to move the project forward
  • Sharing and coaching a global team on a diverse set of innovative methodologies and approaches
  • Establishing and nurturing client relationships
  • Travelling (with willingness) to remote areas in Cambodia, mainly in Asia for research and testing (if needed)
  • COMMUNICATION SUPPORT RESPONSIBILITIES: (5%)
  • Supporting in managing and promote recurring communication events and activities in different channels (digital and non digital) for iDE Innovation Lab
  • Contributing to the support of iDE innovation Lab’s social media channels management
  • Supporting in designing social media posts fit to its contents using Canva, or preferrably professional design apps
Requirements
  • THE TYPE OF EXPERIENCE THAT WE ARE LOOKING FOR:
  • Have at least 3 years of experience working for a consulting firm/research institution/design firm/innovation lab with ample experience in applying Design Thinking, Human-Centred Design, Behaviour Change methodology, and Digital Campaign.
  • Possess strong, extensive and proven project and client management skills
  • Prove experience in running a Social Behaviour Change project (mainly digital campaign)
  • Have experience in managing and leading other design or design research projects (building a project plan, meeting deadlines, and delegating tasks)
  • Possess strong visual design or product design skills
  • Have experience working in Cambodia and different countries, across diverse cultural environments, or remote areas
  • Possess strong skills and experience analysing, synthesising and coming up with digestible strategies and action plan based on the design research effort
  • Have experience in developing creative strategies, interventions and communicating this effectively with a client and team
  • Have experience in facilitating workshops (Design Thinking, HCD, co-creations, stakeholder alignments)
  • Have confidence presenting in front of large audiences
  • Be familiar with design applications Canva and project management software
  • Possess high proficiency in English (listening, reading, writing and speaking)
 

Social Entreprepreneurship Volunteer

  • Category: Volunteer, Resources & Environment
  • Type : Job Opportunity
  • Location: N/A
  • Schedule: Full-time
  • Salary: Negotiable

PROJECT OR DIVISION iDE Innovation Lab

REPORTS TO iDE Innovation Lab Senior Design Manager

BASED IN Based in Cambodia or Work remotely (Can commit to 6-month work)

WHO ARE WE LOOKING FOR?

We are looking for a Social Entrepreneurship Volunteer with some international work experience to join a team of designers, researchers and changemakers worldwide. Ideally, you are comfortable working on innovation and entrepreneurial projects, and most importantly, bringing innovation methodologies, ideas and ways of working to a broader team. The current fifteen-person team at the iDE Innovation Lab have been working together for many years, so this is a rare opportunity to join a well-established team working on a broad range of projects with a social innovation focus in Asia, Africa and Latin America.

BONUS POINTS IF YOU HAVE:

  • A designer with a business/marketing background or experience working as an entrepreneur
  • Have experience in working on digital solutions (UX Design, AI, ICT tools)

IDEALLY, WE WOULD LOVE TO FIND SOMEONE THAT:

  • Is optimistic, passionate, dynamic, and curious
  • Is a fast learner and very hands on
  • Is open and happy to share new methods and ideas with the team
  • Is an autonomous problem-solver with a mind full of ideas ready to be tested
  • Brings a positive attitude to the team and doesn’t take themselves too seriously
  • Is driven by a social mission
  • Has cultural sensitivity and respect towards unfamiliar contexts
  • Has a flexible mindset, is agile and adaptive, and at the same time takes into account their capacity, deadlines and limitations
  • Has excellent time and people management skills
  • Can embrace uncertainty and manage stress
  • Will challenge the status quo to create creative solutions
Duties
  • Strengthening and creating strategy for social entrepreneurship (70%)
  • Identifying the opportunity and creating strategy to support the social entrepreneurship within the Innovation Lab
  • Bringing forward the existing entrepreneurship-related initiatives such as venture game plans… etc
  • Compiling all the entrepreneurship-related work at the Innovation Lab
  • Strengthening and working collaboratively with other teams and departments on women entrepreneurship
  • Contributing to improving entrepreneurial skills of the iDE Innovation Lab team
  • Creating and/or introducing processes, frameworks and tools of social entrepreneurship or venture development to the team
  • Contributing to multiple end-to-end social innovation projects (20%)
  • Advising the peers throughout the design process and supporting on the project from the entrepreneurial perspective
  • Inspiring and coaching your peers within iDE to apply entrepreneurial and innovation methodologies and approaches in their projects and work
  • Contributing to proposal writing (10%)
  • Contributing to proposal writing as needed for both iDE Innovation Lab and iDE Cambodia
  • Representing either iDE Innovation Lab or iDE Cambodia in the presentation/pitch to the potential funders/clients
  • Working on “To Be Determined” assignments (other unexpected opportunities arise)
Requirements
  • Have at least 1-2 years of working experience related to entrepreneurship
  • Have experience of working across diverse cultural environments, or remote areas
  • Have experience in innovation management techniques (sprint/agile project management, lean, stage gates)
  • Possess experience in managing and leading projects (building a project plan, meeting deadlines, and delegating tasks)
  • Have experience in managing and/or coaching other team members
  • Have experience in developing strategies and interventions
  • Be a tech savvy and possess skills in using Slack, Google Workplace, Asana and other project management softwares
  • High proficiency in English (listening, reading, writing and speaking)
 

How to Apply

WE COVER:

We intend to pay our staff a competitive salary benchmarked with Cambodia market pay scales and commensurate with experience. In addition, we will cover both health and accident insurance.This position will follow iDE Cambodia policies.

WOULD YOU LIKE TO APPLY?

Apply through our Workable below:

  1. Senior Designer
  2. Social Behavior Change and Creative Designer
  3. Social Entreprepreneurship Volunteer
  • CV
  • Portfolio with your previous projects
  • Through a video, a poster, or a sketch/another creative medium, tell us about yourself, your practice, your motivations to work at the iDE’s Innovation Lab, and why you are the best candidate. Just be creative and tell us a good story!

Diversity Statement:

iDE takes pride in our talented and diverse workforce. Minorities, women, and individuals with disabilities are encouraged to apply. Hiring, promotion, and compensation of employees are conducted without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age.

 
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