Outreach Social Worker
Position Circumstances
- Career Category: Social Work
- Schedule:Full-time
- Salary: Negotiable
REPORT TO : Social Work Coordinator
HOURS OF WORK : 8.00 am – 5.00 pm Monday to Friday
SUMMARY OF THE ROLE
The Outreach Social Worker provides direct social welfare services to vulnerable children and families in the community. The role includes case management, regular home visits, coordination with local partners, and detailed reporting to ensure children’s safety, education, emotional well-being, and successful reintegration into their families and community
Duties & Responsibilities:
- Programme Development
- Provide input, based on field observations and community needs, to the annual implementation and budget planning for Sunrise Cambodia.
- Identify service gaps and recommend new outreach projects to support vulnerable children and families.
- 30% with Residential Care Social Workers to ensure children in supporting in their best interests. And organize documents necessary for children entering or transitioning with the care system.
- 40% for Reintegration, provide intensive ongoing support to children and youth from Sunrise to their families or independent living.
- Conduct post-reintegration assessments of families and reintegrated kids, ensuring reintegration policies of Sunrise.
- 30% support disabilities and vulnerable children and families in community, facilitate access to education and rehabilitation services for them with specific needs.
- Case Management & Service Delivery
- Develop and implement individualized support plans for each child and family.
- Conduct or organize pre-assessments for children before they are placed in the Residential Care Center, ensuring all decisions are based on safety, best interests of the children.
- Conduct regular home visits to assess safety, emotional well-being, living conditions, and family dynamics.
- Maintain accurate case files and write case notes for all follow-ups and community activities.
- Coordinate school enrollment, document transfers, and attendance follow-up for children from Grade 1–12, higher education, and vocational training.
- Provide necessary materials such as uniforms, school supplies, and extra classes.
- Monitor academic performance and collaborate with teachers and families to overcome learning challenges.
- Provide ongoing support to reintegrated children, ensuring access to services that promote safety and stability.
- Conduct post-reintegration assessments covering education, security, emotional well-being, health, and family income.
- Identify vocational training programs and job-skills opportunities for youth.
- Provide children and youth with updated information on scholarships, training, and employment opportunities.
- Organize awareness sessions and workshops on important community issues such as Sunrise programs, health education, alcohol use, and gambling. And take lead kids team building.
- Ensure all activities with case notes, minute meeting report in the database management system.
- Communication
- Work collaboratively with relevant Project Coordinators, the RC Social Workers, and Sunrise staff, including team management.
- Attend weekly team meetings, kid meetings, monthly all-staff meetings, and relevant external meetings, workshops and conferences.
- Coordinate and develop good relationships with local authorities, government representatives and partner organizations to ensure holistic support for children’s needs.
- Management, Monitoring & Compliance
- Participate in the staff performance appraisal process, including annual reviews, mid-year reviews, and regular supervision meetings.
- Follow and promote all Sunrise Cambodia safety, security, and safeguarding policies.
- Uphold Sunrise Cambodia’s Child Protection and PSEAH (Protection from Sexual Exploitation, Abuse and Harassment) obligations.
- Comply with all financial, personnel, and operational policies with high levels of integrity.
- Report damaged or lost assets to Admin and the line manager promptly.
- Record vehicle usage correctly in the logbook.
- Produce monthly, quarterly, simi-report and annual reports.
- Additional Responsibilities
- Travel to field locations independently or with team members using a motorcycle or vehicle; occasional overnight stays may be required.
- Perform other tasks assigned by the Social Work Coordinator or Assistant Operations Manager to support program objectives.
Expected Profile of Candidates
Languages:
- English - Fluent
Qualifications:
- Bachelor's Degree in social work, school counselling or a related field
Skills & Knowledge:
General & Technical Skills
- Advanced networking skills and established contacts within the higher education field
- Fluent in written and spoken English
- Experience in a similar role is highly desirable
- Ability to set tasks and create priorities
- Able to use Microsoft Word, Excel, PowerPoint
Soft Skills
- Must have passion, empathy, sensitivity, patient and a good understanding of children and their needs
- Problem solving and ability to work on a flexible working schedule
- Skills in creating a highly motivational work environment
