Operations Manager
Your Role
Kiu Global is building a platform offers simple, flexible, and affordable tools for enterprises to manage their businesses and access credit. To go global faster, we are looking for someone who is passionate about: financial technology, banking software, and enterprise resource planning (ERP) software.
Our team focuses on helping business to digitally transform their processes and delivering the best solutions to our customers so they can better manage their businesses and be equipped with all the right tools to grow their businesses.
As you are building products for businesses of all different industries, you will be able to learn more about how businesses operate in addition to being able to hone your own industry knowledge and gain invaluable technical skills and experience to level up your career.
Working time and location
- From Monday - Friday (8:00 AM – 5:00 PM)
- Kiu Cambodia Office – Phnom Penh, Cambodia
- Manage the day-to-day operations of a small team to in line with the organization’s policies and administrative needs.
- Manage and coordinate technical and administrative departments using Project Management software and Agile methodologies.
- Grow the efficiency of existing organizational processes and procedures to enhance and sustain the organization’s internal capacity.
- Work with team members to identify and address problems, provide training or other resources wherever necessary.
- Ensure that company policies are adhered to, and processes are correctly communicated and followed.
- Delegate tasks as required and ensure that deadlines are met.
- Work closely with the backend finance and administrative teams to ensure company compliance and proper bookkeeping.
- Responsible for other supportive team duties as assigned by Management such as quotations, proposals, gap analyses, project implementations, etc.
- Prepare regular progress reports for the CEO.
- As a successful Operations Manager, you would need to demonstrate strong communication, organizational and negotiation skills. You should be a motivated self-starter with the ability to work with little or no supervision and possess the ability to assemble and manage teams. Also, we need you have:
- Proven work experience as an Operations Manager or similar role;
- Experience working with financial institutions, software or technology companies, or supply chains;
- Bachelor’s degree in Business, Finance or Accounting, Technology, Economics or a similar field;
- Self-motivated, responsible and able to work well independently in a fast-paced start-up environment;
- Ability to understand high-level sales and operational strategies;
- Possesses great knowledge of business processes and demonstrates strong analytical abilities;
- Ability to communicate with customers and partners, manage teams and a variety of different projects;
- Enjoys challenges and able to demonstrate strong time management skills and meet targeted deadlines;
- Great communication in both English and Khmer language;
- Experience in using Accounting or other ERP systems such as Odoo, QuickBooks, Xero, SAP or Oracle is a major plus.
Technical Business Analyst/ Project Manager
Your Role
Kiu Global is building a platform offers simple, flexible, and affordable tools for enterprises to manage their businesses and access credit. To go global faster, we are looking for someone who is passionate about: financial technology, banking software, and enterprise resource planning (ERP) software.
Our team focuses on helping business to digitally transform their processes and delivering the best solutions to our customers so they can better manage their businesses and be equipped with all the right tools to grow their businesses.
As you are building products for businesses of all different industries, you will be able to learn more about how businesses operate in addition to being able to hone your own industry knowledge and gain invaluable technical skills and experience to level up your career.
Working time and location
- From Monday - Friday (8:00 AM – 5:00 PM)
- Kiu Cambodia Office – Phnom Penh, Cambodia
- Work with our clients and/or partners to carefully analyze business process requirements to determine project scopes, priorities and timelines;
- Collaborate with our business and technical teams, and our clients and/or partners, to translate business requirements into user stories or technical specifications for development work;
- Develop detailed specifications for product features and customizations that are clearly understood by our development teams;
- Coordinate and maintain backlogs of prioritized tasks between teams;
- Work with key stakeholders to ensure sufficient user testing, product releases and project go-live strategies;
- Be able to exercise good judgement and take on a lead role of project management with minimal direction and supervision;
- Oversees and has accountability for the successful completion of assigned tasks and project work.
- Bachelor's Degree in Accounting, Business, IT, Finance, Human Resources or equivalent;
- At least 2 years of working experience;
- Excellent interpersonal skills and customer service abilities;
- Great communication in both English and Khmer language;
- Possesses great knowledge of business processes and demonstrates strong analytical abilities;
- Enjoys challenges and able to demonstrate strong time management skills and meet targeted deadlines;
- Be able to work well independently and as part of a small team;
- Self-motivated and responsible;
- Experience in using Accounting or other ERP systems such as Odoo, QuickBooks, Xero, SAP or Oracle is a major plus;
ERP Systems Consultant
Your Role
Kiu Global is building a platform offers simple, flexible, and affordable tools for enterprises to manage their businesses and access credit. To go global faster, we are looking for someone who is passionate about: financial technology, banking software, and enterprise resource planning (ERP) software.
Our team focuses on helping business to digitally transform their processes and delivering the best solutions to our customers so they can better manage their businesses and be equipped with all the right tools to grow their businesses.
As you are building products for businesses of all different industries, you will be able to learn more about how businesses operate in addition to being able to hone your own industry knowledge and gain invaluable technical skills and experience to level up your career.
Working time and location
- From Monday - Friday (8:00 AM – 5:00 PM)
- Kiu Cambodia Office – Phnom Penh, Cambodia
- Gather, analyze and document customer requirements;
- Provide regular technical support to our clients and help them to resolve issues;
- Log and track client issues using project management software;
- Work closely with our technical team and developers to create gap analyses and quotations;
- Coordinate the testing and delivery of software updates to our clients;
- Assist with the implementation, set-up and configuration of ERP systems to be ready to use for clients;
- Train clients to ensure they know how to use our ERP systems;
- Track and resolve software related issues to ensure client satisfaction.
- Bachelor's Degree in Accounting, Business, IT, Finance, Human Resources or equivalent;
- At least 1-2 years of working experience;
- Excellent interpersonal skills and customer service abilities;
- Great communication in both English and Khmer language;
- Have a good knowledge of basic business processes and demonstrate strong analytical abilities;
- Enjoys challenges and able to meet targeted deadlines;
- Be able to work well independently and as part of a small team;
- Experience in using Accounting or ERP systems such as QuickBooks, Xero, SAP or Oracle is a major plus;
