Operations Coordinator, and Travel Designer – Sales Team

with Khiri Travel (Cambodia)
This job has already passed the closing date
Job Announcement

BTDC-ID: 23970
Closing Date:
 

Announcement Positions

Operations CoordinatorTravel Designer – Sales Team

Announcement Description

Creativity, service-minded and a genuine passion for responsible travel are at the core of all we do at Khiri Travel. We’re real specialists in each of our destinations, living up to our reputation, we share our passion for discovery. We love what we do and that shows in the team spirit. As the leading destination management company in Asia it is our mission to deliver creative and personalized itineraries, with the highest standard of service to discerning tour operators worldwide; we hold ourselves accountable for the triple-bottom line: people, planet and profit. Not only are we passionate about experiential, responsible travel, but we also leverage technology to drive efficiencies and boost productivity across our business units and Khiri Core support office.

Announcement Positions

Operations Coordinator Apply Now

  • Category: Manufacture / Operations, Business Administration
  • Type : Job Opportunity
  • Location: Phnom Penh
  • Schedule: Full-time
  • Salary: N/A

Job Description

Based in Phnom Penh, the Operations Coordinator (OC) plays a key role in the organization, execution and delivery of daily operations in Phnom Penh and Cambodia. Working closely with the sales teams to ensure that all booked services including transport services, transfers, guides, resturants and accommodations are booked, confirmed and re-confirmed for all of Khiri Travel’s pax on the ground. The Operations Coordinator will ensure that all correct business partner branding is being appropriately used and utilized.

Reporting to: General Manager / Operations Manager

This role profile is not exhaustive; it will be subject to periodic review and may be amended from time to time to meet the needs of the business.

What we offer:

  • Full time, 5 days a week, with flexible scheduling (office is open 6 days a week and open on public holidays)
  • Based at our Phnom Penh office, travel to Siem Reap and other destinations within Cambodia as required.
  • A friendly and outgoing team, that celebrates successes frequently
  • Career advancement opportunities in the Khiri Travel organization
  • Holidays and benefits as per the Cambodian Labour Laws
  • Annual discretionary bonus
  • Salary range between ( xxx)
Duties
  • To organize and arrange services for clients in Phnom Penh and when required other destinations within Cambodia
  • To manage and ensure excellent quality of service levels from guides and transport suppliers
  • To manage the relationship with some local ground suppliers
  • To conduct regular quality inspection trips of transport vehicles, guides, hotels and products and to provide meaningful reports for management
  • Identify areas of concern or needed attention, and improve overall company performance and client experience
  • Prepare management reports as needed to assess productivity, efficiencies and performance
  • Be an ambassador of the Khiri Travel value proposition, brand, mission, and values
Requirements
  • Cambodian National
  • Excellent command in spoken and written English
  • At least 2-3 years of work experience in a DMC, travel agency or hospitality business
  • Able to thrive under pressure
  • Possess excellent time management
  • Problem-solving mentality
  • Positive attitude, sincere desire to learn on the job and open to continuous growth and development
  • Responsible team player who can thrive working independently
 

Travel Designer – Sales Team Apply Now

  • Category: Tourism, Sales / Marketing
  • Type : Job Opportunity
  • Location: Phnom Penh
  • Schedule: Full-time
  • Salary: N/A

Reports to: Sales Manager & General Manager

Direct reports: None

Overall Departmental Goals:

To manage all requests in timely manner (within 24 hours) with professionalism and ensure they turn into profitable sales

Specific Purpose and Scope of Work:

Your job includes managing all incoming travel requests, and design travel itineraries using our preferred suppliers and existing tools for both Groups and FIT

Base Office:

At the Khiri Travel Cambodia Phnom Penh office

Benefits

  • Travel perks
  • Bonus structure
  • Competitive Salary
  • Health Insurance
  • Friendly, positive work environment
Duties
  • Design and quote itineraries as requested and according to the companies’ strategic partnerships and Standard Operating Procedures
  • Provide travel information, give suggestion and advise alternatives on the travel requests
  • Plan and schedule project timelines and milestones using appropriate tools
  • Recognize product trends and report to appropriate departments
  • Building long-term relationship with our overseas partners and suppliers
  • Assist with reservations and Customer Relations matters where necessary
  • To embrace the IT backbone of the company;, Basecamp, KMP
Requirements
  • Cambodia national
  • Experience: candidates with 1 to 2 years of experience in travel companies preferred, fresh “go getter” tourism graduates considered.
  • Bachelor degree – preferably in Tourism or Hospitality
  • Deep interest in local and regional travel
  • Sales oriented
  • A strong team player with positive attitude
  • Excellent in English communications
  • Passionate about travel
  • Outgoing personality and good appearance
 

How to Apply

Could you please mention CV send directly to our General Manager via email provided in the contact details.

 

Contact Details

Contact Name
  •  Mr.John Black, General Manager
 
Email