Online Vehicle Dispatchers
Position Circumstances
- Career Category: Business Administration, Communications
- Schedule:Full-time
- Salary: $450 - $750
The position work from home from 9pm to 6am with 1 hour break to join our young and growing team as soon as possible.
Duties & Responsibilities:
- Dispatch vehicles and update its status including photos
- Manage dispatching costs within the budget
- Update costs and verify payments
- Follow up auctions on pick up slips, titles and its delivery
- Follow up with the drivers and warehouses for vehicle delivery and photos
- Be a contact point between operational team, drivers, auctions and warehouses
- Perform other work as required from the management from time to time
Benefits:
- Competitive salary
- Bonus up to 2 months based on performance of individual, company profitability and economy
- Full public holidays
- 15 days for annual leave
- Work from Mon – to Fri only
- Working desk, chair, phone, printer, Internet will be provided
Expected Profile of Candidates
Languages:
- English - Fluent
Qualifications:
- Bachelor's Degree in English or Business Communication or in Business
Skills & Knowledge:
General & Technical Skills
- Good level of English communication such as listening, writing and speaking
- Customer Service oriented
- Good in Microsoft Office
Soft Skills
- Problem solving skill
- Can work overtime or shift work but can work from anywhere or on the go at night-time
Shipping Officer
Position Circumstances
- Career Category: Shipping / Import / Export, Logistics, Business Administration
- Schedule:Full-time
- Salary: Negotiable
Duties & Responsibilities:
- Prepare vehicle loading plans and instructions for warehouses and vessels
- Book and manage vessel schedules
- Process export custom clearance and submit shipping instructions
- Be a contact point between operational team, accounting team, warehouses and vessel companies
- Check and respond to emails or chats at night-time for urgent work
- Check and verify invoices from vendors and vessels
- Perform other work as required or assigned additionally from the management from time to time
Benefits:
- Competitive salary
- Bonus up to 2 months based on performance of individual, company profitability and economy
- Full public holidays
- 15 days for annual leave
- Work from Mon – to Fri only
Expected Profile of Candidates
Languages:
- English - Good
Qualifications:
- Bachelor's Degree in English, Business or equivalent
Work History:
- Working experience in logistics especially freight booking and management for 1 to 2 years
Skills & Knowledge:
General & Technical Skills
- Good English communication such as listening, writing and speaking
Soft Skills
- Customer Service oriented
- Problem solving skill
- Can work overtime
Operations Officer
Position Circumstances
- Career Category: Customer Service/Support, Logistics, Business Administration
- Schedule:Full-time
- Salary: Negotiable
Duties & Responsibilities:
- Key in vehicles into the system for invoicing
- Upload warehouse and loading photos
- Update container arrivals and plan for unloading
- Take unloading photos and prepare a compensation report
- Prepare a list of frame and engine numbers for tax paper
- Provide customer service and support whenever required
- Raise relevant tickets to related departments for any issues beyond control
- Perform other work as required from the management from time to time
Benefits:
- Bonus up to 2 months based on performance of individual, company profitability and economy
- Full public holidays
- 15 days for annual leave
- Work from Mon – to Fri only
- Working desk, chair, phone, printer, Internet will be provided
Expected Profile of Candidates
Languages:
- English - Medium
Qualifications:
- High School Diploma
- Bachelor's Degree in business is an advantage but not necessary
Work History:
- Experience in sales or customer services or operational support for 1 to 2 years
Skills & Knowledge:
General & Technical Skills
- Can read, write and speak fair English
- Good in Microsoft Offices
Soft Skills
- Customer service oriented
Customer Service Officer
Position Circumstances
- Career Category: Customer Service/Support
- Schedule:Full-time
- Salary: Negotiable
Direct Reporting: Admin and Accounting Supervisor
Head of Department: Accounting Manager
Duties & Responsibilities:
- Provide courtesy services and answer all customers’ inquiries and complaints
- Raise relevant tickets to related departments for any issues beyond control
- Collect feedback and provide a summary to the management
- Be a central contact point between customers and various departments
- Perform other work as required from the management from time to time
Expected Profile of Candidates
Languages:
- English - Medium
Qualifications:
- High School Diploma
Work History:
- Experience in sales or customer services for 1 to 2 years
Skills & Knowledge:
General & Technical Skills
- Can read, write and speak fair English
Soft Skills
- Customer service oriented
