Ocean Export Supervisor
Position Summary Expectations - Duties, Responsibilities
This position will be responsible for high support and supervise ocean export department assigned by Operations Manager.
- Make sure the daily activities of ocean export proceed smoothly:
- Control daily ocean export operations;
- Settle-down all problems on ocean export team;
- Seek and improve ocean export service such as on-time cargo delivery, accurate and timely data entry...etc.;
- Train ocean export operations staffs;
- File AMS, ACI, and AFR…etc.;
- Understand export clearance process and support clearance team if any;
- Support Customer service team, and accounting team
- Other tasks are assigned by Operations Manager
- Job knowledge 2-4 years of related ocean export supervisory experience
- Exceptional interpersonal, analytical, problem-solving, and communication skills required
- Bachelor's degree or equivalent required
Customer Service
Position Summary Expectations - Duties, Responsibilities
Working location: Sihanouk Ville special economic zone
- Skilled in handling shipping operations: contacting customers, quoting prices, checking and delivering documents, handling bills, collecting receivables and payables, tracking goods, etc.
- Collate and archive documents；
- Deal with all kinds of emergencies and give timely report to superiors;
- Complete other related work assigned by the superior;
- Operation contact window to customer
- Proficient in office software;
- Good command of Chinese and English, proficient in using English to communicate emails;
- Experience in logistics and transportation is preferred; be familiar to handle both of FCL and LCL shipments;
- Good teamwork spirit;
- Serious and responsible at work, quick thinking, good customer service awareness, strong communication, coordination and expression skills, adaptability, anti-pressure ability, and ability to deal with emergencies;
- College degree or above, major in international trade, logistics, foreign trade is preferred;
- Strong sense of responsibility, can bear hardships and stand hard work.
- Prefer Lady
