Native English Teachers, and Costumer Service Officer

with Forest Hill International School
This job has already passed the closing date
Job Announcement

BTDC-ID: 28472
Closing Date:
 

Announcement Positions

Native English Teacher (2 Positions)Costumer Service Officer

Announcement Description

Forest Hill International School is now writing a fantastic chapter for the school in Cambodia! We approached Franklin Covey as a partner in designing, developing and implementing a leadership model for our school, which use best practices and universal principles. We provide Early Years and Elementary Programs. Our vision is to be Cambodia’s best-in-class centre of education that nurtures students to be successful, well-balanced, internationally minded and responsible citizens.

We are now looking for qualified candidates to fulfill the positions below:

Announcement Positions

Native English Teacher (2 Positions) Apply Now

  • Category: Educate/Train/Teaching
  • Type : Job Opportunity
  • Location: Phnom Penh
  • Schedule: Full-time
  • Salary: N/A

The Position is for Primary Programme

POSITION SUMMARY

Teach and educate the students according to the prescriptions of the International Curriculum and the directives of the competent authority and according to the educational needs, abilities, and attainment of individual students.

Duties
  • Plans, prepares and delivers lessons.
  • Teaches according to the educational needs, abilities, and attainment of the individual pupils and groups of students.
  • Assigns work, corrects and marks regularly work carried out by his/her students.
  • Assesses, records, and reports on the development, progress and attainment, and behavior of his/her students.
  • Provides or contributes to oral and written assignments, reports, and references relating to individual students or groups of students.
  • Participates in arrangements within an agreed national framework for the appraisal of the student’s performance.
  • Promotes the general progress and well-being of individual students, groups of students, or class/es entrusted to him/her.
  • Provides guidance and advice to students on educational and social matters and on their further education and future careers, including information about sources of more expert advice.
  • Communicates consults and co-operates with other members of the school staff, including those having posts of special responsibility and parents in the interest of pupils.
  • Participates during school time in meetings held in the interest of the students.
  • Reviews and evaluates his/her methods of teaching and learning and the teaching and learning programme/s within the International Curriculum.
  • Advises and co-operates with the Principal, Academic Manager, Coordinator, and other teachers in the preparations and development of courses of study, teaching material, teaching programs, methods of teaching and assessment, and pastoral care arrangements.
  • Participates in further personal training and professional development as a teacher, including the attendance to in-service education and training courses prescribed by the management and agreed upon with the relevant trade union.
  • Maintains good order and discipline among pupils and safeguards their health and safety at any time and place when students are under his/her care.
  • Participates in staff, group, or other meetings for the better organization and administration of the school, or related to the school curriculum or pastoral care arrangements.
  • Contributes to the professional development of new teachers and student teachers according to arrangements agreed upon with the School Principal.
  • Provides the necessary information and advice and makes the necessary requisitions and arrangements in connection with the teaching of the subject/s assigned to him/her.
  • Ensures the safe custody of equipment normally used by him/her during lessons and sees to its regular servicing and maintenance.
  • Attends school assemblies, parent teacher conferences, and all school events.
  • Registers the attendance of students under his/her care.
  • Shares in any possible and reasonable way in the proper management, organization, order, and discipline of the school.
Requirements
  • Bachelor’s Degree, preferably in education or related courses;
  • Minimum of one-year experience in teaching;
  • Computer knowledge (Ms. Office, internet & email, & Ms. Project);
  • Good English Proficiency;
  • Good classroom management skills.
 

Costumer Service Officer Apply Now

  • Category: Accounting, Customer Service/Support
  • Type : Job Opportunity
  • Location: Phnom Penh
  • Schedule: Full-time
  • Salary: N/A

POSITION SUMMARY

The receptionist reports to the HR Coordinator/School Principal and is responsible for ensuring an effective customer service, accurate recording of all cash receipts, providing receptionist and secretarial services, issuing and maintaining accurate image of Appletree International School.

Duties
  • Handles customers’ needs, inquiries and requests;
  • Prepares and balance cash report with cash fund at end of duty;
  • Maintains an account for enough cash float;
  • Maintains a students’ register for all fines;
  • Secures all cash;
  • Greets customers courteously;
  • Understands clearly about school information, school fees and promotion;
  • Assists students who want to enroll with Appletree for placement test;
  • Answers telephone, takes messages, directs and answers enquires;
  • Ensures that all pertinent information is recorded;
  • Handles complaints efficiently and politely;
  • Promotes Appletree services and facilities;
  • Receives all cash and documents for Appletree;
  • Reports daily activity and informs superior of any customer comments either positive or negative;
  • Maintains good employee relations;
  • Maintains a safe and clean reception area by complying with procedures and regulations;
  • Performs related duties and special projects as assigned;
  • Supervises and collaborate with all staff to make sure that they follow Appletree policies and processes;
  • Performs other duties as assigned by Admin Coordinator and School Principal;
  • Respects and abides by Appletree International School vision, mission, goals and all policies, guideline, and quality management systems;
  • Coordinates all daily customer services within the school;
  • Follows and handles all issues related to customers for the school;
  • Coordinates and suggests customer services recommendations for school;
  • Provides information to the school management;
  • Handles hospitality work for Appletree;
  • Makes sure to provide an effective customer service to people
  • Orders & follows all direction from Appletree International school and WEG;
  • Considers over customer service operating activities, based on the school fees and policies approved;
Requirements
  • Bachelor’s Degree, preferably in customer services, accounting;
  • Minimum of one-year experience in customer service;
  • Computer knowledge (Ms. Office, internet & email, & Ms. Project);
  • Good English Proficiency;
  • High level of diplomacy & confidentiality required;
  • Good knowledge of customer services management;
  • Stays focused and organized with all customer issues and team;
  • Strong organizational, communication, report writing, decision-making, conflict solving, & facilitating skills, & good interpersonal skills;
  • Demonstrates ability to work independently, trustworthily, & collaboratively;
  • Being able to quickly solve the issue is required;
  • Strong commitment to APPLETREE’s Mission, Vision and Values;
  • Respects and abides by APPLETREE’s management policies, academic regulations, policies and procedures and guideline;
  • Sensitivity and adaptability towards culture, gender, religion, race, nationality, and age;
 

How to Apply

Interested qualified candidates are invited to send your CV, and Cover letter to email address provided in the contact details.
 

Contact Details

Contact Name
  •  Forest Hill International School
 
Email