Multimedia & Operations Officer
Position Circumstances
- Career Category: Computer - General, Operations Management, Media
- Schedule:Full-time
- Salary: $500 - $700
CONTRACT TERM: Year-based
The Multimedia & Operations Officer is responsible for leading HRCC's multimedia production, graphic design, and digital communications while supporting the Center's daily operational activities. The role focuses primarily on creating engaging visual content, managing HRCC's branding and social media presence, and promoting programs and services to returning migrant workers. In addition, the position provides operational support for trainee registration, event coordination, customer service, and administrative activities to ensure the effective delivery of HRCC programs.
Duties & Responsibilities:
- Multimedia, Graphic Design & Communications (60%)
- Produce, film, edit, and publish promotional and educational videos for HRCC activities, training programs, success stories, and events.
- Design high-quality promotional materials, including brochures, posters, banners, flyers, certificates, social media graphics, and infographics.
- Manage and create engaging content for HRCC's Facebook page, website, and other digital platforms.
- Photograph and document HRCC activities, workshops, training sessions, and special events.
- Develop creative campaigns to promote vocational training, employment services, and entrepreneurship programs.
- Ensure consistent branding across all communication materials.
- Collaborate with different departments to create visual content supporting HRCC's programs and services.
- Assist with website updates and basic UI/UX improvements when required.
- Operations & Service Support (40%)
- Provide information and respond to inquiries from returning migrant workers through telephone, Telegram, email, and in-person services.
- Support trainee registration and verify required documents.
- Maintain trainee records and databases accurately.
- Coordinate logistics for training programs, meetings, and events, including venue arrangements and refreshments.
- Manage promotional item inventory and prepare materials for outreach activities.
- Support administrative documentation, operational reports, and procurement processes.
- Assist with organizing HRCC events and external activities.
- Perform other duties assigned by the Management Team.
Expected Profile of Candidates
Languages:
- English - Good
- Khmer - Good
- Korean is preferred
Qualifications:
- Bachelor's Degree in Graphic Design, Multimedia, Visual Communications, Marketing, Digital Media, Business Administration, or a related field as a minimum
Work History:
- Multimedia production, graphic design, digital marketing, or communications for 3 years as a minimum
Skills & Knowledge:
General & Technical Skills
- Experience in administrative or operational support is an advantage.
- Proficient in video editing and graphic design software.
- Experience with Canva, Figma, WordPress, or other web content management tools is an advantage.
- Strong photography and videography skills.
- Good knowledge of Microsoft Office applications.
- Excellent communication skills in Khmer and English (Korean is an advantage).
Soft Skills
- Creative, proactive, detail-oriented, and able to manage multiple projects simultaneously.
