Monitoring, Evaluation, Accountability, and Learning Team Leader
- Career Category: Monitoring & Evaluation, Social Work, Rural development, Community Development
- Schedule:Full-time
- Salary: Negotiable
The Monitoring, Evaluation, Accountability, and Learning (MEAL)Team Leader Leads MRO's organisational MEAL system to ensure that all projects deliver measurable results aligned with MRO's Strategic Plan and the frameworks of our partners. Working under the supervision of the Executive Director, the MEAL Team Leader provides strategic direction on evidence-based programming, drives organisational learning across teams, and ensures that MRO operates with the highest standards of accountability and safeguarding for both the organisation and the boundary partners (children, families, communities, and church/CBO partners) it serves.
This role bridges strategy and practice: translating MRO's overarching strategy into measurable indicators, supporting Project Managers to monitor progress, harvesting outcomes from complex social change work, and ensuring that learning flows back into decision-making at all levels of the organisation.
Position type:
This position is for a Cambodian National, the terms of employment are stated clearly in the M’lup Russey Local Staff Employment Manual. M’lup Russey Organization has the right to change notice in JD update if any requirement from Management Team Member.
Work environment/dynamics:
M’lup Russey rents an office building in Phnom Penh Office. Monitoring, Evaluation Accountability and Learning (MEAL) Manager will have a workspace in a room with the Phnom Penh Team. Team dynamics are friendly and supportive, and Khmer is used almost exclusively as the language of day-to-day communication.
- MEAL System Design and Management
- Lead the design, roll-out, and continuous improvement of MRO's organisational MEAL framework, ensuring full alignment with the Strategic Plan 2026–2029 and donor frameworks.
- Develop, review, and maintain MEAL plans, indicator matrices, data collection tools, and reporting templates for all projects.
- Apply Outcome Mapping principles to define boundary partners, progress markers, and strategy maps for projects working toward behavioural and relational change.
- Apply Outcome Harvesting methodology to identify, verify, and document significant changes — especially those that are unexpected or difficult to attribute to a single intervention.
- Establish baselines, milestones, and end-line measurements for each project and the organisation as a whole.
- Organisational Learning and Adaptive Management
- Facilitate regular reflection and learning sessions across project teams to break down silos and surface cross-project learning.
- Lead after-action reviews, learning workshops, and case-based learning drawn from social work practice (case management, home visits, referrals, community outreach).
- Produce learning briefs, case studies, and evidence summaries that inform strategic decisions by the ED and Senior Management Team.
- Promote a culture of curiosity, evidence use, and adaptive management throughout MRO.
- Support knowledge management: ensure data, reports, and learning products are properly archived and accessible to staff.
- Accountability and Safeguarding Oversight
- Strengthen MRO's accountability mechanisms to boundary partners (children, families, communities…etc) and donors, including feedback and complaints systems.
- In coordination with the Safeguarding Focal Point, monitor adherence to MRO's Child Safeguarding and PSEA policies across all projects and operations.
- Ensure that MEAL processes themselves uphold ethical standards, informed consent, child participation principles, and Do No Harm.
- Conduct routine compliance checks and verification visits to project sites; flag risks early to the ED.
- Support the integration of safeguarding indicators into project MEAL plans and donor reports.
- Donor Reporting and Strategic Communication
- Coordinate the production of high-quality donor narrative and data reports for, ensuring consistency with each framework's logic and indicators.
- Support the ED and SMT in preparing strategic updates, board reports, and evidence for new proposals.
- Ensure that all reports reflect MRO's own strategy first, while showing how donor frameworks align beneath the MRO umbrella.
- Verify the accuracy, completeness, and timeliness of data submitted by project teams before external reporting.
- Capacity Building and Staff Support
- Build the MEAL capacity of Project Managers, MEAL focal points, and field/social work staff through coaching, on-the-job support, and structured training.
- Develop and deliver training on indicators, data quality, ethical data collection, Outcome Mapping, and Outcome Harvesting in plain, accessible language suitable for staff with varied technical backgrounds.
- Mentor MEAL Officers and project-level focal points, providing constructive feedback and growth opportunities.
- Strategy and Internal Support
- Provide MEAL inputs into the annual planning cycle, budget development, and strategy reviews.
- Support the ED in monitoring progress against MRO's Strategic Plan and objectives.
- Contribute to organisational risk management and the development of operational policies (e.g., data protection, ethical research).
- Represent MRO in relevant MEAL, child protection, and learning networks in Cambodia when delegated by the ED.
- Khmer - Good
- English
- Bachelor's Degree in social work, Social Sciences, Development Studies, Statistics, or a related field
- Master's Degree is preferred
- Progressively responsible experience in Monitoring, Evaluation and Learning, preferably in the child protection, family strengthening, or social work sector. for 3 to 5 years as a minimum
- Documented experience applying Outcome Mapping and/or Outcome Harvesting in real programme settings.
- Experience working with international donor frameworks and producing high-quality donor reports.
- Proven experience designing MEAL systems and tools, including baselines and evaluations.
- Strong written and spoken Khmer and English.
- Ability to take initiative
Disaster & Safety Management Coordinator
- Career Category: Social Work, Community Development, Rural development, Educate/Train/Teaching
- Schedule:Full-time
- Salary: Negotiable
The Disaster and Safety Management Coordinator lead MRO's community-based work to protect vulnerable and victim children from disasters, emergencies, and safety threats. The position works directly within target communities to build local capacity for preparedness, response, and restoration the three essential pillars of child-centred disaster and safety management.
The Coordinator partners hands-on with three key groups of boundary partners in each target community: church partners (pastors, church leaders, and faith volunteers), community people (Village Chiefs, Commune Committees for Women and Children (CCWC), community-based child protection networks, parents, and youth), and local authorities (commune councils, Department of Social Affairs (DoSVY), police, and health centres). Together, these partners form the local safety net for children before, during, and after a crisis.
Reporting to the Community Project Manager, the Coordinator ensures that disaster and safety work cuts across all MRO projects, aligns with MRO's Strategic Plan 2026–2029, and meets the highest standards of child safeguarding and Do No Harm.
Position type:
This position is for a Cambodian National, the terms of employment are stated clearly in the M’lup Russey Local Staff Employment Manual. M’lup Russey Organization has the right to change notice in JD update if any requirement from Management Team Member.
Work environment/dynamics:
M’lup Russey rents an office building in Phnom Penh Office. The Disaster and Safety Management Coordinator will have a workspace in a room with the Phnom Penh Team. Team dynamics are friendly and supportive, and Khmer is used almost exclusively as the language of day-to-day communication.
- Preparedness Building Community Resilience Before a Crisis
- Conduct community-level risk and vulnerability assessments in target communities, identifying hazards (floods, fire, storms, drought, road accidents, abuse, exploitation, missing children, health outbreaks, etc.) and the children most at risk.
- Map existing protective resources in each community: church safe spaces, schools, health centres, child protection networks, and local authority structures.
- Co-develop simple, locally owned Community Disaster and Child Safety Plans together with church partners, community leaders, and local authorities.
- Facilitate community awareness sessions and child-friendly safety education on hazards, warning signs, evacuation, child protection risks during emergencies, and how to seek help.
- Train church volunteers, community focal points, and youth leaders in basic disaster preparedness, child safeguarding in emergencies, and psychological first aid (PFA).
- Support churches and communities to identify and prepare safe spaces and evacuation points, with child-friendly considerations.
- Maintain a register of vulnerable children and families in each community so they can be located and supported quickly when crises occur.
- Response Coordinated Action During a Crisis
- Activate community response plans when a disaster or child safety incident occurs, in coordination with the Community Project Manager and SMT.
- Work directly with church partners, community leaders, and local authorities to ensure children — especially the most vulnerable and victim children — are accounted for, safe, and not separated from caregivers.
- Coordinate immediate child-focused responses: safe spaces, family tracing and reunification support, referrals to medical, psychosocial, and protection services.
- Provide and supervise psychological first aid (PFA) for children and caregivers in the immediate aftermath of an event.
- Document incidents, response actions, and lessons in real time, while strictly protecting child confidentiality and dignity.
- Liaise with the Department of Social Affairs (DoSVY), commune councils, police, and health services to ensure timely referrals and a joined-up response.
- Apply MRO's safeguarding policies and Do No Harm principles at every step of the response.
- Restoration Recovery and Rebuilding After a Crisis
- Follow up with affected children and families to monitor recovery, well-being, and any ongoing protection risks.
- Coordinate referrals to longer-term services: case management, family strengthening, education re-entry, livelihoods, and psychosocial care.
- Support church partners and communities to deliver pastoral and community-based recovery activities for children and caregivers.
- Help communities review what happened, learn, and update their Community Disaster and Child Safety Plans.
- Contribute to MRO's after-action reviews and learning sessions in collaboration with the MEL Manager.
- Partnership and Community Engagement
- Build strong, respectful, and trust-based relationships with church partners (pastors, church leaders, lay volunteers) as key entry points for community safety work.
- Engage Village Chiefs, CCWC members, community child protection networks, parents, and youth groups as active partners not just beneficiaries.
- Coordinate regularly with commune councils, DoSVY, police, schools, and health centres to ensure MRO's work complements government child protection and disaster management systems.
- Represent MRO in commune-level disaster and child protection coordination meetings when delegated by the Community Project Manager.
- Internal Coordination, Reporting, and Learning
- Work closely with Project Managers (ERIKS, FELM, Tearfund) to ensure disaster and safety activities serve and strengthen each project's outcomes.
- Submit timely activity reports, incident reports, and contributions to donor reports in coordination with the MEL Manager.
- Maintain accurate records of training participants, community plans, and response/restoration activities.
- Participate in MRO learning sessions and contribute case stories of significant change (linked to Outcome Harvesting where relevant).
- Support the development of MRO's emergency response protocols and contribute to organisational risk management.
- Khmer - Good
- English - Good
- Bachelor's Degree in social work, Community Development, Disaster Management, Education, or a related field. Equivalent practical experience will be considered
- Experience in disaster risk reduction, child protection, community development, or social work preferably in rural Cambodian contexts for 2 to 3 years as a minimum
- Experience facilitating community meetings, training, or mobilisation activities.
- Experience working with at least one of: church/faith-based partners, commune-level authorities, or community-based child protection networks.
- Strong written and spoken Khmer. Working English ability for reporting and donor communication.
- Valid motorbike driving licence and willingness to travel to project communities.
- Strong written and spoken Khmer and English.
- Ability to take initiative.
