Master Opearation Manager
Position Summary Expectations - Duties, Responsibilities
State Date: Immediately
Job Summary:
The Master Operations Manager plays a key role in overseeing daily operational activities, ensuring workflow efficiency, and supporting team performance. This individual is responsible for monitoring team productivity, implementing procedures, and working closely with upper management to meet organizational goals. The ideal candidate must be a proactive problem-solver, detail-oriented, and able to lead by example .
Benefits:
- Competitive Salary & Performance Bonuses
- Paid Annual & Sick Leave
- Opportunities for career growth and advancement within a dynamic, innovative company.
- Develop and implement operational policies and procedures.
- Set goals and KPIs to improve efficiency and performance
- Monitor and operate live streaming platforms, ensuring consistent quality for steaming equipment.
- Oversee the setup and maintenance of live streaming equipment, including cameras, others.
- Ensure real-time troubleshooting of streaming issues to minimize downtime. Collaborate with the technical team to troubleshoot and resolve any issues affecting the stream.
- Supervise daily operations and coordinate workflow among staff to ensure efficiency and SOP.
- Lead and mentor a team of ops specialists.
- Ensure adherence to health, safety, and operational policies.
- Support the onboarding process and provide training for new hires in the functional department.
- Bachelor’s degree in Business, Operations Management, or English.
- 5-7 years of experience in operations management.
- Understanding of using computers and websites and gaming.
- Proven leadership and team management skills.
- Excellent problem-solving, multitasking, and decision-making abilities.
- Comfortable working in high-pressure, fast-paced environments.
- Strong organizational and communication skills.
- Willingness to work in flexible shifts, follow shift schedule for 24/7 Operation.
- Good English or Chinese speaking skill
- Availability to work in rotating shifts, including night shifts, weekends, and holidays
Assistant & Translator (Chinese & English)
Position Summary Expectations - Duties, Responsibilities
State Date: Immediately
Job Summary:
This role helps ensure clear communication in Chinese, English and Khmer, and provides general administrative support within the organization. The Assistant & Interpreter also performs various assistant tasks such as coordinating daily operations, handling documents, and supporting different departments.
Benefits:
- Competitive Salary & Performance Bonuses
- Paid Annual & Sick Leave
- Opportunities for career growth and advancement within a dynamic, innovative company.
- Provide real-time interpretation during internal meetings, external engagements, and cross-cultural discussions.
- Facilitate clear communication between Chinese,English and Khmer-speaking parties.
- Translate spoken and written communication accurately, preserving meaning, tone, and context
- Support internal and external communication
- Translate and proofread emails, memos, reports, presentations, and other business documents.
- Maintain accurate records of meeting minutes, reports, and communications in all three languages
- Ensure translated materials meet organizational standards and deadlines.
- Provide administrative support including scheduling meetings, managing schedule GM .
- Assist with daily operational tasks, including preparing reports, handling correspondence, and organizing files.
- Perform other duties as assigned by management in support of operations.
- Bachelor’s degree or higher in languages, Business Administration, International Relations, or related field.
- Minimum 2–3 years of relevant experience in translation/interpretation and administrative support.
- Prior experience in assistant or interpreter roles is a plus
- Experience in a multicultural work environment is highly preferred.
- Strong communication and organizational skills
- Native or near-native proficiency in Chinese, English, and Khmer (both spoken and written).
- Proficiency in MS Office Suite (Word, Excel, PowerPoint, Google Workspace).
- Priority who can speak in Vietnamese
