Marketing Manager
Position Circumstances
- Career Category: Sales / Marketing, Business Administration, Communications, Educate/Train/Teaching, Exec. / Management
- Schedule:Full-time
- Salary: Negotiable
Report to: The Director
Working day: Mon - Sat (8:00am - 5:00pm)
CITA Institute is seeking a dynamic, strategic, and results-oriented Marketing Manager to lead our brand building, student recruitment, and public relations efforts. Based in Phnom Penh, you will be instrumental in enhancing CITA’s visibility, reputation, and market share within Cambodia's competitive education sector. The ideal candidate will possess a deep understanding of the local market and a proven track record in integrated marketing and PR, preferably within the education or service industry.
Duties & Responsibilities:
- Strategic Marketing & Brand Management
- Develop and execute a comprehensive annual marketing and PR strategy aligned with CITA's strategic goals for student enrollment, brand awareness, and reputation management.
- Lead the development of the CITA brand identity, messaging, and positioning to ensure consistency across all platforms and communications.
- Conduct market research to identify trends, competitive landscapes, and student needs, translating insights into actionable marketing strategies.
- Oversee the creation of all marketing materials, ensuring they are engaging, compliant, and reflect CITA’s brand standards.
- Digital Marketing & Student Recruitment
- Develop and manage CITA's digital marketing strategy, including SEO, SEM, social media marketing (Facebook, TikTok, LinkedIn, Telegram etc.), and content marketing.
- Manage CITA’s official website content, ensuring it is up-to-date, user-friendly, and optimized for conversions.
- Utilize data analytics to track campaign performance, measure ROI, and continuously optimize marketing efforts.
- Public Relations & Communications
- Develop and maintain strong relationships with local media outlets, influencers, and key stakeholders to secure positive media coverage and partnership opportunities.
- Draft and distribute press releases, media kits, and other PR materials.
- Act as a primary spokesperson for CITA Institute when required, or prepare key leadership for media engagements.
- Oversee internal communications to ensure consistent messaging within the institution.
- Events & Partnerships
- Plan, organize, and execute marketing and PR events, including open days, career fairs, workshops, and graduation ceremonies.
- Identify and cultivate strategic partnerships with schools, businesses, and community organizations to enhance CITA’s profile and recruitment efforts.
- Represent CITA at industry events, conferences, and networking functions.
Expected Profile of Candidates
Languages:
- Khmer - Fluent
- English - Fluent
Qualifications:
- Master's Degree is preferred
- Bachelor's Degree in Marketing, Communications, Public Relations, Business Administration, or a related field
Work History:
- Progressive experience in marketing and public relations for 4 years as a minimum
- Leadership or management role. for 3 years as a minimum
Skills & Knowledge:
General & Technical Skills
- TVET Knowledge: Deep understanding of the vocational training landscape in Cambodia, including knowledge of relevant government policies, accreditation processes, and in-demand industry skills.
- Technical Skill: Demonstrated success in developing and executing comprehensive marketing and PR strategies that drive measurable results.
- Language: Excellent written and verbal communication skills in both Khmer and English.
Soft Skills
- Exceptional interpersonal skills with the ability to build relationships with diverse stakeholders.
- And ability to work effectively under pressure and manage multiple projects simultaneously.
Program Development Manager
Position Circumstances
- Career Category: Educate/Train/Teaching, Business Administration, Exec. / Management
- Schedule:Full-time
- Salary: Negotiable
Report to: The Director
The Program Development Manager is a pivotal leadership role responsible for the end-to-end lifecycle of CITA Institute’s educational offerings. You will lead the strategic planning, design, and quality assurance of our academic and vocational portfolios. This role manages the Vocational Training sector (Construction, Agriculture, Hospitality, and ICT) while providing high-level oversight to Language departments to ensure all curricula meet national accreditation standards and the shifting demands of the Cambodian labor market.
Duties & Responsibilities:
- Training Program Development and Implementation
- Lead the development of new training programs and curriculum across various training departments.
- Develop and design comprehensive training programs, materials, and courses that are competency-based.
- Collaborate with subject matter experts and instructors to ensure content accuracy, relevance, and industry alignment.
- Conduct needs assessments and gap analyses to identify new training requirements and opportunities for expansion.
- Update and enhance existing training materials and curricula as needed to maintain high quality and current standards.
- Develop and implement diverse pedagogical strategies such as instructor-led training, industry exposure programs, blended learning to ensure students efficiently achieve learning competencies at the appropriate level.
- Define and set up the necessary training equipment, technological resources, and practical facilities required for program delivery.
- Industry and Expert Engagement
- Stay current with industry trends, best practices, and new technologies in training and professional development across all relevant sectors.
- Connect with external experts and partners to consult on the development and continuous strengthening of CITA's training programs.
- Relate to industry partners and students to actively promote and communicate available training and learning opportunities and resources.
- Maintain robust relationships with partners to support program sustainability and relevance.
- Training Program Monitoring and Quality Assurance
- Evaluate the effectiveness of training programs through assessments, feedback mechanisms (student/employer surveys), and performance metrics.
- Ensure that all curriculum is aligned with the Cambodian Qualification Framework (CQF) and maintains consistency across different subjects, courses, and levels within the Institute.
- Conduct regular evaluation and review cycles of training materials and delivery methods to drive continuous program improvement.
- Management and Leadership Support
- Be part of the strategic and direction team of the Institute
- Clarify and align department and individual expectations regarding program development standards and timelines.
- Support the creation of department goals and the setting up of individual objectives for curriculum staff, assisting in performance evaluation.
- Motivate and promote a positive organizational culture and adherence to the values of the Institute.
Expected Profile of Candidates
Languages:
- Khmer - Good
- English - Good
Qualifications:
- Master's Degree in Education, Vocational Education, Business Administration, Organizational Development, or a related technical field
Work History:
- Program development, curriculum management, or academic leadership, preferably within a Technical and Vocational Education and Training (TVET) institution or post-secondary setting for 3 years as a minimum
- Managing, mentoring, and developing a team of academic/program staff and overseeing multiple departments for 3 years as a minimum
Skills & Knowledge:
General & Technical Skills
- TVET Knowledge: Deep understanding of the vocational training landscape in Cambodia, including knowledge of relevant government policies, accreditation processes, and in-demand industry skills.
- Communication: Excellent written and verbal communication skills in both Khmer and English are essential.
- Proven ability to design training programs using various modern pedagogical approaches (blended, competency-based).
IT Coordinator
Position Circumstances
- Career Category: Computer - General, Educate/Train/Teaching, Computer - Networking, Computer - Programming
- Schedule:Full-time
- Salary: Negotiable
Report to: Program Development Manager
Working day: Mon - Sat (8:00am - 5:00pm)
CITA Institute is seeking a technical, organized, and proactive IT Coordinator to oversee our information technology training programs and technical infrastructure. Based in Phnom Penh, you will ensure our academic curricula align with modern industry standards and that our digital learning environments operate seamlessly. The ideal candidate will possess a strong technical background and a proven track record in educational technology coordination, curriculum alignment, and technical resource management.
Duties & Responsibilities:
- Program Coordination & Academic Support:
- Oversee the day-to-day scheduling, curriculum implementation, and student tracking for all IT courses and training modules.
- Support IT instructors by coordinating teaching schedules, distributing resources, and facilitating internal knowledge sharing.
- Review and update IT training materials to ensure strict alignment with modern industry standards and the Cambodia Qualification Framework (CQF).
- Technical Support & Infrastructure Management:
- Partner closely with the technical team to ensure computer labs, software licenses, networks, and digital learning platforms are fully operational.
- Manage institutional IT assets, tracking inventory, software updates, and hardware troubleshooting to minimize downtime for classes.
- Assist in implementing digital records management and centralized storage systems within the department.
- Industry Engagement & Recruitment Support:
- Coordinate student internships, study visits, or capstone projects with external tech partners and businesses.
- Assist marketing and administrative teams during student enrollment drives by showcasing the capabilities of CITA's IT programs.
Expected Profile of Candidates
Languages:
- Khmer - Fluent
- English - Fluent
Qualifications:
- Bachelor's Degree in Computer Science, Information Technology, or a closely related field
Work History:
- IT administration, technical coordination, or teaching/training in an educational setting for 2 to 3 years as a minimum
Skills & Knowledge:
General & Technical Skills
- TVET Knowledge: Good understanding of the technical and vocational training landscape in Cambodia, specifically regarding digital skills and IT competencies.
- Technical Skill: Strong proficiency in network administration, hardware/software troubleshooting, learning management systems (LMS), and digital data tracking.
- Language: Excellent written and verbal communication skills in both Khmer and English.
Soft Skills
- Strong organizational skills with the ability to balance technical management with academic coordination; excellent interpersonal skills to support both faculty and students.
English Coordinator
Position Circumstances
- Career Category: Educate/Train/Teaching
- Schedule:Full-time
- Salary: Negotiable
Report to: Program Development Manager
Working day: Mon - Sat (8:00am - 5:00pm)
CITA Institute is seeking a dynamic, communicative, and structured English Coordinator to manage our language curriculum and evaluate student proficiency. Based in Phnom Penh, you will be instrumental in ensuring high standards of English language acquisition across all departments, equipping students with the communication skills required for the modern workforce. The ideal candidate will possess deep expertise in language acquisition strategies and a proven track record in instructional coordination or curriculum design.
Duties & Responsibilities:
- Curriculum Management & Quality Assurance:
- Coordinate the selection of textbooks, digital language learning tools, and teaching methodologies for various proficiency levels.
- Review, refine, and update English language training modules to ensure they support the technical and professional vocabulary needed by CITA students.
- Oversee the design and standardization of placement tests, mid-term examinations, and final evaluations.
- Faculty Support & Coordination:
- Facilitate onboarding for new language instructors, manage teaching schedules, and distribute instructional resources.
- Organize peer reviews, class observations, and professional development sessions to maintain high teaching standards.
- Maintain structured records of student attendance, grades, and program feedback to drive continuous improvement.
- Immersive Learning & Extracurriculars:
- Plan and execute English clubs, speaking workshops, or cross-departmental language initiatives to promote an active learning environment.
- Support international exchange initiatives or student preparation programs by verifying language competencies.
Expected Profile of Candidates
Languages:
- English - Fluent
- Khmer - Good
Qualifications:
- Bachelor's Degree in TEFL, TESOL, English Literature, Linguistics, or Education. An active TEFL/CELTA certificate is highly desirable
Work History:
- Teaching English for 3 years as a minimum
- Supervisory, coordinating, or curriculum-design role for 1 year as a minimum
Skills & Knowledge:
General & Technical Skills
- TVET Knowledge: Familiarity with integrating workplace-focused English and technical vocabulary into vocational training programs.
- Technical Skill: Demonstrated success in curriculum development, rubric design, and utilizing digital tools for language testing and tracking.
- Exceptional written and spoken English proficiency, along with professional communication skills in Khmer.
Soft Skills
- Strong leadership and cross-cultural communication skills; ability to inspire instructional excellence and manage multiple schedules effectively under pressure.
Agriculture Coordinator
Position Circumstances
- Career Category: Agriculture, Educate/Train/Teaching, Agriculture - Agronomy
- Schedule:Full-time
- Salary: Negotiable
Report to: Program Development Manager
Working day: Mon - Sat (8:00am - 5:00pm)
CITA Institute is seeking an innovative, hands-on, and organized Agriculture Coordinator to oversee our academic and practical training programs in agricultural sciences. Based in Phnom Penh, you will balance classroom-based curricula with field operations, managing laboratories, research plots, and practical workshops. The ideal candidate will possess a strong background in agronomy or agricultural management and a proven track record in coordinating vocational training or field projects.
Duties & Responsibilities:
- Academic & Practical Training Coordination:
- Manage the integration of theoretical agricultural science with hands-on field training, workshops, and farm-based activities.
- Assist in updating agricultural training modules to reflect modern sustainable practices, biotechnology, or smart farming techniques.
- Maintain detailed records of student fieldwork performance, enrollment data, and practical certifications.
- Resource & Facility Management:
- Oversee the distribution and maintenance of agricultural tools, seed stocks, field equipment, and laboratory spaces needed for training.
- Ensure all field activities, pesticide/fertilizer handling, and machinery operations strictly comply with institutional safety guidelines and environmental standards.
- Coordinate logistics for departmental projects, ensuring resources are efficiently allocated between classrooms and practical sites.
- Partnerships & Internship Tracking:
- Identify and cultivate strategic partnerships with local farms, agricultural cooperatives, biotechnology firms, or research laboratories.
- Coordinate student internships, field exchange programs, and international logistics for specialized training opportunities.
Expected Profile of Candidates
Languages:
- English - Fluent
- Khmer - Fluent
Qualifications:
- Bachelor's Degree in Agronomy, Agricultural Science, Farm Management, or a closely related field
Work History:
- Agricultural project coordination, farm management, or vocational training instruction for 2 to 3 years
Skills & Knowledge:
General & Technical Skills
- TVET Knowledge: Strong understanding of the Technical and Vocational Education and Training (TVET) framework in Cambodia as it relates to agricultural skills and standards.
- Technical Skill: Practical knowledge of crop production, soil health, agricultural technology, and laboratory resource management.
- Language: Excellent written and verbal communication skills in both Khmer and English.
Soft Skills
- Exceptional project management skills with the ability to balance unpredictable outdoor field requirements with structured institutional schedules; strong interpersonal skills to collaborate with industry partners.
