Marketing Associate
Position Circumstances
- Career Category: Sales / Marketing, Business Administration, Exec. / Management, Communications
- Schedule:Full-time
- Salary: Negotiable
Expand brand awareness, engage with target customers, support marketing team operations. These are some fun activities at FirstClass.
Duties & Responsibilities:
- Plan social media contents for digital publications.
- Plan and create scripts for video productions.
- Plan and coordinate with internal teams of different revelent deparments for video shooting.
- Public final contents on social media platforms and communicate contents to internal team for engagements.
- Research new ideas and case studies for possible implementations to boost engagement, brand awarness, and brand truthworthiness.
- Monitor activities on social media and report actionable observations to supervisor.
- Analyze social media performance against previous periods to advice strategic adjustments.
- Work with graphic designer & video editor to ensure outputs are in the right direction.
- Participate in company-designated events and training sessions.
- More specific duties dependent on discovery of your potentials and skillsets during the interview.
Expected Profile of Candidates
Languages:
- Khmer - Fluent
- English - Fluent
Qualifications:
- Bachelor's Degree in Marketing, Communications, Public Relations, Tourism, or a related field.
Work History:
- Digital marketing, content content creation, or sales for 2 years
Skills & Knowledge:
General & Technical Skills
- Excellent communication skills in Khmer and English
- Computer competency in Word, Excel, Outlook, and other common tools.
- Basic project management knowledge and ability to work independently on routine assignments as well as collaboratively within diverse teams.
- Analytical skills to assist with reporting, tracking, and improving operations.
Soft Skills
- Careful attention to detail and accuracy in handling sales data and documentation
- Ability and willingness to acknowledge errors and accept guidance from colleagues and managers without holding a grudge.
- Excellent organizational and time‑management skills to manage multiple tasks and priorities effectively.
Sales Operations Associate
Position Circumstances
- Career Category: Sales / Marketing, Business Administration, Communications, Exec. / Management
- Schedule:Full-time
- Salary: Negotiable
Join First-Class Solutions, a leading and constantly evolving translation, interpreting, and visa case consultation firm in the kingdom, to bring smile to customers being part of an elite team to carry out the following duties:
Duties & Responsibilities:
- Provide courteous and relevant salutation and introduction to clients, primarily international NGOs, gov’t agencies, and private sector.
- Access clients’ needs, collect necessary information to produce official quotations to submit via email and other authorized platforms.
- Build strong relationship with clients from the start of the Customer Journey to after-sale support by value proposition and trust on quality, and circumstantial flexibility.
- Coordinate with internal and external resources to explore and identify most cost-effective and capable personnel for each project undertaking and deployment.
- Negotiate pricing, make necessary and timely and proactive adjustment in response to client’s budget constrain using strategic communication with clients.
- Ensure project and personnel are properly and adequately informed about deadlines, locations, and client-specific requirements, and have necessary project documents in hands.
- Visit project site / meet assigned team prior to official conduct, when necessary, to confirm suitability, address uncertainty, or resolve minor to major debilitating issues.
- Share related information and coordinate with related team members of other department as part of the workflow and report daily results to the company-designated database entry point.
- More duties as the client-centric team evolve.
Expected Profile of Candidates
Qualifications:
- Bachelor's Degree in Business, Marketing, Communications, Public Relations, Tourism, or a related field.
Work History:
- Operations, or front office support. for 2 years
Skills & Knowledge:
General & Technical Skills
- Computer competency in Word, Excel, Outlook, and other common tools.
- Familiarity with CRM platforms like Odoo or Salesforce.
- Basic analytical skills to assist with reporting, tracking, and improving sales operations.
Soft Skills
- Good business communication skills in writing and speaking.
- Ability to adopt, learn, and provide solutions in a constructive and proactive fashion with diverse types of clients and colleagues.
- Careful attention to detail and accuracy in handling sales data and documentation
- Ability and willingness to acknowledge errors and accept guidance from colleagues and managers without holding a grudge.
- Excellent organizational and time‑management skills to manage multiple tasks and priorities effectively.
- Willingness to support mission duties and operational needs in Phnom Penh and provinces when required.
Graphic Designers & Video Editor
Position Circumstances
- Career Category: Arts / Graphic Design, Computer - General
- Schedule:Full-time
- Salary: Negotiable
You’re in charge of making communication materials appealing, easily digestible, and immediately recognizable. That’s your simple mission.
Duties & Responsibilities:
- Value-generating things you’ll do:
- Receive concept briefing, note, and working texts to analyze and draft design sutiable for the particular target audience of the concept.
- Follow monthly plan shared by supervisor to produce designs.
- Produce designs based on brand guidelines but bring out originality and creativity.
- Work closely with supervisor to exchange ideas and clarify concept doubts to produce designs in the right direction.
- Edit and rework on designs to improve reception if any output is not approved.
- Support team in video shooting and light post-production editing.
- Participate in company-designated events or training sessions to exchange practical and strategic ideas or observations.
- More specific duties dependent on discovery of your potentials and skillsets during the interview.
Expected Profile of Candidates
Qualifications:
- Bachelor's Degree
Skills & Knowledge:
General & Technical Skills
- Proven experience in creative graphic design, primarily in the service industry.
- Portfolio of designs from previous and current jobs or commissioned works.
- Familarity with light video editing
Soft Skills
- Ability to streamline work in a flexible schedule to produce desired outputs on time.
- Ability to accept feedback and improve works without becoming emotionally compromised.
- Ability to research new tools to accelerate design process and adapt to new practices.
- Desire to continuously learn and improve oneself.
- Positive amicable personalities and moral work ethics.
Reception & Administration
Position Circumstances
- Career Category: Customer Service/Support, Assistant, Communications
- Schedule:Full-time
- Salary: Negotiable
Like meeting new people and bringing smile to everyone? Join the largest and most respected translation and visa case consualtion firm in Cambodia if you can do the following:
Duties & Responsibilities:
- Provide courteous and relevant salutation and introduction to each visiting customers, partners, and suppliers
- Deliver an exceptional and welcoming experience to customers onsite such as serving beverages as needed
- Gather information and guide customers to provide the information on the checkin form and produce daily record
- Manage company’s fixed assets and inventory of each department
- Procure to restock when daily necessities are needed in advance in cooperation with related department
- Provide associates with equipment for mission and company-designated activities with proper tracking and signature of receipt
- Coordinate with suppliers for purchase of assets and printing, and coordianate payment for the purchases
- Share related information and coordinate with related team members of other department as part of the workflow and report daily results to the company-designated database entry point
- More duties as the company-supporting team evolve.
Expected Profile of Candidates
Languages:
- Khmer - Fluent
- English - Fluent
Qualifications:
- Bachelor's Degree in communication, business, management, or related degree
Work History:
- Reception or customer service field for 1 year is preferred
Skills & Knowledge:
General & Technical Skills
- Excellent communication skills in Khmer and at least fairly fluent in speaking and writing English
- Computer competency in Word, Excel, Outlook, and other common tools
- Basic analytical skills to assist with reporting, tracking, and improving customer experience.
Soft Skills
- Super friendly personality and high level of patience
- Ability to adopt, learn, and provide solutions in a constructive and proactive fashion with diverse types of clients and colleagues
- Openness to learn new skills and accept constructive feedback
