Leasing Manager (1 Position)
Position Summary Expectations - Duties, Responsibilities
Function : Shopping Mall
Location : The Peak Mall, Phnom Penh
Immediate Supervisor : Center Manager
- Recommend Retail concept, Trade Mix development and Develop leasing strategy for long term success
- Sourcing potential tenants, presentation, convincing and negotiating commercial terms base on company’s pricing strategy.
- Provide leadership to leasing team in sourcing & negotiation to maximum results.
- Exercise positive team approach to problem solving
- Identify new business opportunity to maximize company income and develop
- Research, analyze and make recommendations concerning prospective tenants
- Manage daily leasing activities to achieve maximum result
- Builds and maintain working relationships with business partners
- Identify, qualify, originate and negotiate terms and conditions of new and renewal lease agreement.
- Work alongside with Legal, Finance, Operations and Marketing …
- Provide support and facilitate Fit-out work by coordinating and negotiating of initial tenants and construction requirements
- Monitor tenants’ turnover performance to ensure overall turnover objective of the Mall is met
- Budgeting and forecasting rental income to maximize revenue and evaluate retailers’ performance
- Keep going on research on market trends within the industry
- Exercise foresight in evaluating leasing situations and predetermining alternate course of action
- Prepare report and present to senior management and group.
- Degree in Management, Economic, Sales & Marketing or equivalent.
- At least 5 years experiences in retail leasing management, demonstrate a successful leadership role.
- Knowledge of retail market, accounting, contract law, knowledge of technical knowledge of fit-out.
- Strong verbal and written communication and negotiation skills
- Strong report writing and presentation skills
- Demonstrated supervisory and mentoring skills
- Excellence English, if Chinese is an advantage
- Advance Ms. Word/Excel and PPT
- A strong and mature leader and team player
- Be self-motivated and performance focused, work independently and under pressure
- High commitment and reliability.
- Flexible and energetic and challenging
Leasing Executive (1 Position)
Position Summary Expectations - Duties, Responsibilities
Function : Shopping Mall
Location : The Peak Mall, Phnom Penh
Immediate Supervisor : Leasing Manager
- Support Leasing Manager in retail planning which includes trade/ tenant mix review and planning
- Source and secure suitable tenants that fit into the desired tenant mix of the mall. This will include active cold callings, site viewings and negotiation on new leases and renewals
- Preparation and tracking of lease documentation and marketing kits
- Responsible for operating the various systems and tools in tenant sales and lease performance monitoring, rental analysis and forecasting, management reporting
- On-going market research on new trends within industry
- Assist in the setting up of and overseeing related lease management and Point of Sales System
- Monitor tenants’ turnover performance to ensure overall turnover objective of the Mall is met
- Support feasibility studies and formulation of new innovative retail formats and curated concepts
- Responsible for the upkeep of files and maintenance of tenancy/sales documents in an orderly manner
- Work alongside with Legal, Finance, Operations and Marketing …
- Builds and maintain good working relationships with business partners
- Support Leasing manager in prepare report and present to senior management and group
- Research, analyze and make recommendations concerning prospective tenants
- Exercise positive team approach to problem solving
- Diploma/ Degree in Real Estate Management, Business Administration, Marketing or equivalent
- At least 3 years experiences in retail leasing especially shopping mall, demonstrate a successful leasing achievement.
- Proven track record in retail leasing with good networking of tenants and contacts
- Good written and spoken communications skills, with strong negotiation and numeracy skill
- Meticulous, ability to multi-task and work withing tight timeline
- Strong report and presentation skill
- Excellence English, and Chinese is an advantage
- Very good computer skill especially MS Excel (database), Power Point.
- Team player, positive, independent, out-going and resourceful
- Demonstrated supervisory and mentoring skills
- Excellence English, if Chinese is an advantage
- High commitment and reliability.
Operation Executive (2 Positions)
Position Summary Expectations - Duties, Responsibilities
Function : Shopping Mall Operations
Location : The Peak Mall, Phnom Penh
Immediate Supervisor : Operation Manager
- Daily manage shopping mall operations, which included tenant’s operations, facilities management (security, cleaning, parking, pest control, landscaping…)
- Manage, allocate & plan facilities management manpower and keep monitoring their performance to ensure the qualities services to be performed.
- Provide direction to Teams to ensure their actions are consistent with the overall direction of Company
- Ensure consistency and integrity when managing internal and external relationships.
- Promote Team work spirit, between team member and cross department
- Influence marketing programs that drive foot traffic to the mall
- Provide support and work closely with other team members such as Marketing, Leasing, Fit out, Maintenance, Finance.
- Establishing work parameters (plans, budgets, targets and resource allocations) for reporting teams by managing the skill set of these teams and to ensure that they can achieve set objectives.
- Propose, recommend the best practice/strategy to line manager in the competitive market
- Comprehensive knowledge of competitors, their activities and their potential impact on the business.
- Communicate information in a clear and concise manner by using communication tools to foster communication within the business.
- Ensure all policies, procedures and methodologies are adhered and implemented
- Ensure mall facilities are maintained at the required standards to provide for a safe and comfortable shopping experience.
- Identify cost-reducing / value-adding opportunities that benefit the shopping mall and manage operation expenses
- Reflects on what needs to be done and develop Action Plans to improve operational efficiencies.
- Regular visit tenants to determine ongoing needs and expectations on Mall’s performance and using feedback from Tenants and shoppers to improve mall performance.
- Manage tenant relationships when conflict occurs and/or when tenants’ expectations are not met and escalate the unresolved issues to immediate supervisor
- Working on improvement feedback from Tenants and shoppers with concern department for improvement and effective performance.
- Prepare operation report (daily, weekly, monthly) identify the activities and issues to be improved and overall mall performance
- Perform other duties as assigned by Line manager
- Degree in Management, Economic, Marketing or equivalent.
- At least 3 years experiences in shopping mall operation management, commercial property management on day to day dealing with operation.
- Flexible and energetic and challenging with multi-tasking job with people management skill.Understanding of consumer marketing and labor laws
- General technical knowledge of MEP and Fit out work
- Excellence English, if Chinese is an advantage
- Strong verbal and written communication, and negotiation skills
- Competent in formal report writing and Presentation skills
- Demonstrated supervisory and mentoring skills
- A team player with the ability to work independently and unsupervised
- Be self-motivated and performance focused
- Ability to work under pressure and flexible working hour (schedule working hours)
- A strong and mature leader and team player
- High commitment and reliability.
