Fundraising and Communications Manager
Position Circumstances
- Career Category: Exec. / Management, Business Administration, Communications
- Schedule:Full-time
- Salary: Negotiable
- Open to Foreign National: Yes
Organization: Rabbit School Organization
Reports to: Executive Director of Rabbit School
Direct reports: Communications Officer
Duty Station: Phnom Penh with occasional travel to the provinces.
Working Conditions
- Location: The position is based in Phnom Penh, with occasional travel to other provinces as needed.
- Work Environment: Primarily office-based, with occasional work at events. Some flexibility for telework is available.
- Work Hours: Full-time position with standard office hours. Flexibility may be required to accommodate fundraising events and deadlines.
- Support: Ongoing professional development opportunities and support from a committed team of colleagues, board, and volunteers
Duties & Responsibilities:
- Define a multi-year development and fundraising strategy for Rabbit School, including a clear rollout plan with concrete funding opportunities and innovative fundraising approaches.
- Identify potential donors and cultivate strong relationships with institutional, corporate, and private supporters.
- Network with key stakeholders and develop partnerships with local and international NGOs, companies, and schools.
- Plan and execute fundraising events and campaigns throughout the year.
- Develop Rabbit School’s communication strategy and corresponding rollout plan.
- Oversee one Communications Officer and ensure effective implementation of the communications strategy and brand guidelines across platforms.
- Produce newsletters and social media content as needed.
- Respond to calls for proposals and prepare high-quality funding submissions for existing and new projects.
- Support donor reporting by collecting data and preparing impact reports in collaboration with the Program Manager and Finance Manager.
- Manage volunteers and interns who assist with fundraising and communications activities.
- Support the Managing Director with other reasonable tasks as required.
Benefits:
- 18 annual leaves/year and Cambodian public holidays
- Salary and benefits will be commensurate with qualifications and experience, in accordance with Rabbit School Organization’s policies.
Expected Profile of Candidates
Languages:
- English - Fluent
Qualifications:
- Master's Degree in or equivalent, preferably in development, the humanitarian sector, or business.
Work History:
- Relevant experience in sales, business development, or fundraising, including strategic planning, lead generation and research, proposal writing, opportunity closing, and narrative reporting for 2 to 3 years
Skills & Knowledge:
General & Technical Skills
- Proven experience in event project management, including organizing and managing fundraising events for donors and the local community.
- Proven experience in relationship management with key stakeholders such as international organizations, embassies, and NGOs. (This responsibility is shared with the Executive Director.)
- Strong computer skills (Microsoft Office and Canva).
- Experience with online communications and marketing, including website maintenance.
Soft Skills
- Excellent presentation and communication skills.
- Strong team player with high ethical standards, a strong sense of responsibility, excellent organizational skills, adaptability, and the ability to work under pressure while managing multiple priorities.
- Excellent English language skills (spoken, written, and reading); Khmer is an asset.
- Preferred: Knowledge of and/or connections within the private sector and NGO landscape.
- Preferred: Experience working in local NGOs in the region.
Coffee Shop Supervisor
Position Circumstances
- Career Category: Admin / Supervisory, Catering, Educate/Train/Teaching
- Schedule:Full-time
- Salary: Negotiable
Duties & Responsibilities:
- Coffee Shop Operations
- Manage the day-to-day operations of the Coffee Shop, ensuring efficient operations, excellent customer service, and a welcoming, inclusive environment.
- Oversee food and beverage preparation and quality standards to ensure cleanliness, hygiene, and food safety standards are maintained.
- Monitor inventory, purchasing, and stock control in compliance with RSO's procurement, financial, and inventory management policies and procedures.
- Prepare operational schedules and assign staff responsibilities.
- Handle customer feedback and resolve operational issues promptly.
- Vocational Training
- Develop an inclusive coffee shop training curriculum and deliver practical vocational training for trainees with intellectual disabilities and autism.
- Develop Individual Vocational Training Plans (IVTPs) for trainees and adapt training methods to meet their individual learning needs, abilities, and career goals.
- Supervise practical café-based vocational training, monitor trainees' progress, and provide regular coaching and constructive feedback to support their learning
- and skill development.
- Support trainees and staffs in developing technical, communication, teamwork, and workplace skills.
- Inclusive Employment
- Prepare trainees with intellectual disabilities and autism for internships and
- employment opportunities with partner companies through workplace readiness
- training, coaching, and ongoing support.
- Support job matching and facilitate a smooth transition into the workplace for youths with intellectual disabilities and autism.
- Provide follow-up coaching and on-the-job support to employees with intellectual disabilities and autism, as well as to employers, to promote successful
- workplace integration and sustained employment.
- Collaborate with employers to identify inclusive employment opportunities.
- Staff Supervision
- Supervise café staff, trainers, and volunteers to ensure effective performance and service delivery.
- Build the capacity of staff and volunteers through training, mentoring, coaching, and regular performance feedback.
- Foster teamwork, collaboration, and a positive, inclusive working environment.
- Financial and Administrative Management
- Develop Terms of Reference (ToRs) and funding requests for coffee shop
- operations and capacity-building activities.
- Monitor daily sales, cash handling, and financial reporting to ensure accuracy and
- accountability.
- Maintain accurate financial, inventory, and operational records in accordance with RSO policies and procedures.
- Support budget planning, cost control, and the efficient use of financial and material resources.
- Partnership and Promotion
- Promote the Coffee Shop Training Center and its services within the community to increase visibility, customer engagement, and support for inclusive employment.
- Build and maintain strong partnerships with businesses, training institutions,
- disability organizations, and other relevant stakeholders to expand vocational training and employment opportunities.
- Support fundraising initiatives, marketing activities, and promotional events to
- enhance the sustainability of the Coffee Shop Training Center.
- Represent RSO in meetings, networking events, and partnerships related to vocational training, inclusive employment, and disability inclusion.
- Monitoring and Reporting
- Maintain accurate records of trainee attendance, performance, and Individual Vocational Training Plans (IVTPs).
- Collect and maintain data on training outcomes, internships, job placements, and employment retention.
- Prepare timely monthly, quarterly, and other required operational and program progress reports.
- Document case studies, success stories, lessons learned, and best practices to support monitoring, learning, reporting, and fundraising efforts.
Benefits:
- Salary and benefits will be commensurate with qualifications and experience, in accordance with Rabbit School Organization’s policies.
Expected Profile of Candidates
Languages:
- Khmer - Fluent
- English - Good
Qualifications:
- Bachelor's Degree
Skills & Knowledge:
General & Technical Skills
- Knowledge of café operations, food safety, and inventory management.
- Experience in coaching or training adults or youth.
- Good financial management and reporting skills.
- Ability to work collaboratively with diverse stakeholders.
- Proficiency in Microsoft Office applications.
Soft Skills
- Strong problem-solving and organizational skills.
- Strong leadership and team management skills.
- Excellent customer service and communication skills.
- Strong problem-solving and organizational skills.
