IT Support
Expectations - Duties, Responsibilities
- Providing technical support to end user
- Support end user for business daily work in all IT related areas
- Office Server room administration
- Office server room environment monitor
- A/C status monitoring
- UPS status monitoring
- Telephony platform status monitoring and basic setting
- Network administration
- Group WAN/LAN status monitoring
- Local Internet circuit administration in all office sites
- Route/Switch and other network device healthy check
- App system platform administration
- Active Directory management
- HR/ADM/FIN/other local app system maintenance
- Support Country/Group IT project
- New office/warehouse site setup
- Office/Warehouse site relocation
- New app system deployment
- IT standardization rollout
- IT Contract & Expenses & Vender & Assets management
- Manage software & hardware procurement and vendor at Company level
- Vendor selection skill, build and maintain vendor relationship
- Ensure company IT assets are managed and controlled in appropriate policy & process (for core device)
- Check and manage all IT related contracts & expenses (for core device)
- IT compliance execution
- Has good sense of IT compliance and strictly follow Group IT policy, process and standard
- Ensure proper access security, data backup and recovery of all systems
- Perform other IT related duties are required by line manager
- Other tasks assigned by line manager
- University degree in the field of computer science
- Minimum 1-3 years working experience in the field of computer science
- Fresh graduates are encouraged to apply
- Good command of English communication
- Proficiency in Microsoft Office applications (Outlook, Excel, Word, PowerPoint)
