IT and Digital Media Officer
Position Circumstances
- Career Category: Computer - General, Media, Computer - Networking, Computer - Programming
- Schedule:Full-time
- Salary: Negotiable
Supervisor : Project Coordinator
Duties & Responsibilities:
- Digital Media
- Develop and advise high-quality digital content for the organization’s website and social media channels, while exploring a range of multimedia assets, to engage target audiences and raise the external profile of the organization;
- Update and implement an effective social media, emails to grow readership/followers, and manage the organization’s social media accounts (including moderating discussions and comments);
- Oversee and enhance all digital media channels, especially multimedia in the context of modern digital era;
- Manage WMC social media platforms/ Posting (Facebook, YouTube, Tik Tok, and other platforms) to raise brand awareness among the public and stakeholders;
- Search relevant pictures, edit video clips to develop digital media productions;
- Enhance and boost social media to optimize the audience;
- Conduct analysis on social media metrics by studying the viewers’ behavior, engagements, and WMC’s social media performances;
- Ensure data protection and confidentiality by all staff within the organization
- IT
- Manage the overall technology infrastructure for the organization including planning, implementing, and management of the software applications and hardware infrastructure that support operations, liaising as relevant with technology service providers.
- Support and contribute to IT-related tasks or projects;
- Act as the principal administrator and ensure the maintenance of the organization's systems, including general computer support, software installations, license management, server setup and management, database administration, network, printers, deployment of equipment, periodic security vulnerability assessments, and updating hardware and software;
- Control the website of the organization for a secure place and well-functioning;
- Update websites of the organization as demand;
- Provide user training on common applications and use of systems;
- Support the procurement process for IT equipment and services;
- Ensure data protection and confidentiality by all staff within the organization;
- Respond to support requests from end users and patiently walked individuals through basic troubleshooting tasks;
- Explained technical information in clear terms to non-technical individuals to promote better understanding;
- Ensure data protection and confidentiality by all staff within the organization;
- Patched software and installed new versions to eliminate security problems and protect data;
- Assist/ Work Closely with the digital team to create new content;
- Perform other duties as assigned by the line manager;
- Shooting and editing Podcast for WMC;
- Insert News from Facebook to Google sheet;
- Manage posting podcast pod bean;
- Shoot Video for staff as requested;
- Manage Telegram channel;
- Manage Facebook boosting.
Expected Profile of Candidates
Languages:
- English - Good
- Khmer - Fluent is required
Qualifications:
- Bachelor's Degree in Information and Technology and/or Digital Communications
Work History:
- Experience in the field for 3 years as a minimum
Skills & Knowledge:
General & Technical Skills
- Technical background and experience as a web programmer or webmaster
- Wider understanding of social, economic, cultural, civil and political environment.
- Cambodian national, who is mother tongue in Khmer language.
- Proficiency in English (listening, reading, writing and speaking)
Soft Skills
- Interested in working to develop independent and professional media, and to empower gender equality in Cambodia.
