Invitation to Tender (ITT) for Internet Service Provider

with Plan International Inc.
Invitation for Bids

BTDC-ID: 36336
Closing Date:

Bid Components

Announcement Description

We strive to advance children’s rights and equality for girls all over the world. As an independent development and humanitarian organisation, we work alongside children, young people, our supporters and partners to tackle the root causes of the challenges facing girls and all vulnerable children. We support children’s rights from birth until they reach adulthood and enable children to prepare for and respond to crises and adversity. We drive changes in practice and policy at local, national and global levels using our reach, experience and knowledge. For over 80 years we have been building powerful partnerships for children, and we are active in over 75 countries.

Read more about Plan International's Global Strategy: 100 Million Reasons at the link

Plan International Cambodia was established in 2002 and is currently operating under its 4th Country Strategic Plan (FY22-FY27). Plan International Cambodia implements an integrated program in the provinces of Siem Reap, Stung Treng and Ratanak Kiri with the Country Office based in Phnom Penh. Additional projects are implemented in many provinces throughout Cambodia. The current Country Strategic was developed based on a child rights and girls rights horizon scanning, which assessed the root causes and gaps at household, community, district and national levels which result in girl’s rights being violated or unfulfilled. Based on this analysis, four strategic program owere developed, focused followings:

  1. Healthy Start (integrated Nutrition, ECCD and WASH);
  2. Protection Plus;
  3. Lifelong Learning (Education and TVET); and
  4. Girls Leadership

These programs have been designed to address key issues affecting children in Cambodia. Each sectoral program will integrate elements of other sectoral programs to enable them to be mutually reinforcing.

Bid Components

Invitation to Tender (ITT) for Internet Service Provider

  • Career Category: Invitation for Bids
  • Location: Phnom Penh, Siemreap Province, Stung Treng Province, Ratanak Kiri Province

Internet Service Provider For 3 Year Period from 1 October 2025 to 30 September 2028

Summary of the Requirement

Currently Plan International Cambodia uses internet connected through an inter-office LAN with a Corporate Broadband Package. Additionally, the offices are connected to the corporate LAN over VPN. The internet connection also be used for email communication, videoconferences, online SAP system, cloud sharing file service, and OneDrive for business. The current internet speed, include:

  • Phnom Penh Country Office: 60 Mbps
  • Siem Reap Program Unit Office: 30 Mbps
  • Ratanakiri Program Unit Office: 30 Mbps
  • Stung Treng Program Unit Office: 30 Mbps

And, additional services include:

  • Dedicated internet connection
  • Three (03) public IP addresses for each office location
  • Free upgrade internet speed during monthly virtual staff meeting and other big group virtual meetings or training events of at least for 8 hours per month, as the below:
  • Phnom Penh Country Office - upgrade from 60 Mbps to 240 Mbps
  • Siem Reap Program Unit Office - upgrade from 30 Mbps to 120 Mbps
  • Ratanakiri Program Unit Office - upgrade from 30 Mbps to 60 Mbps
  • Stung Treng Program Unit Office - upgrade from 30 Mbps to 60 Mbps

The current internet services agreement will end on 30 September 2025. Plan International Cambodia wants to engage Supplier/service provider to provide Internet Service for another three (03) years period from 1 October 2025 to 30 September 2028 for four (04) office locations at Phnom Penh, Siem Reap, Ratanakiri and Stung Treng. Agreement will be made and signed annually and subjected for renewal for 3 years.

Selected Supplier/service provider will install internet connection devices and cable to Plan International Cambodia offices and test the connections to ensure it works properly.

Submission Requirements

Documents comprising this Tender Pack are as follows:

  • ITT Ref. #: ITT-PNP/FY26/001 - Internet Service
  • ANNEX A - Specification/Terms of Reference (ToR)
  • ANNEX B - Pricing Schedule
  • ANNEX C - Technical Questions
  • ANNEX D - Supplier Questionnaires
  • ANNEX E - Supplier and Consultant Code of Conduct

Tenderers are required to submit their original proposals, inclusive of all required annexes ‘in a sealed envelope’ to Plan International Cambodia office and must include the ITT Ref. #: ITT-PNP/FY26/001 – Internet Service.

Tenderers are also required to submit proposals (scanned documents), inclusive of all required annexes ‘by E-mail’ provided in the contact deails.

Please write “Subject line” of your E-mail: [ITT-PNP/FY26/001 – Internet Service] - [Supplier Name].

  • The Offers must be received by the deadline specified in the section ‘3.3 Key Dates and Timelines’
  • The Offers and all correspondence and documents related to the tender must be written in Khmer or English.
  • Each Tenderer or member of consortium or sub-contractor may submit only one (01) offer.

Unless stated otherwise, all communications from bidders in relation to this tender, including Clarification Questions, must be directed to email address.

Key Dates and Timelines

Issue of invitation to tender: 22 August 2025

Tender briefing meeting

28 August 2025 at 10:00AM - 11:45AM

All interested bidders are invited join virtual “Bidder Briefing” meeting via Microsoft Team through this link: Join the meeting now

(Meeting ID: 365 773 574 895 6 and Passcode: gh7V33cd)

Deadline for supplier submission of clarifications questions: By or before 1 September 2025

Deadline for Plan to respond to clarification questions: By or before 1 September 2025

Deadline for submission of offers/proposals: 5 September 2025

Bids opening, Plan review of offers and short-list: 9 September 2025

Shorted-list suppliers presentations/interviews and tender panel evaluations: 10 September 2025

Estimated date of award of contract(s)/POs: 18 September 2025

Mobilization/implementation period: 1 October 2025 to 30 September 2028

 
Attachment
 

Contact Details

Office Address
  • #GIA Tower, 13rd floor, Room G1309-1312, Street Sopheak Mongkul, Phum 14, Sangkat Tonle Basak, Khan Chamkar Mon, Phnom Penh, Cambodia
 
Contact Name
  • Plan International Cambodia
 
Email