GIZ is a Federally Owned Enterprise and is supporting the German Government in achieving its objectives in the field of international cooperation for sustainable development.
The "Improved Service Delivery for Citizens in Cambodia" (ISD) programme, implemented by Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH and co-financed by the German Federal Ministry for Economic Cooperation and Development (BMZ), the Swiss Agency for Development and Cooperation (SDC), and the Luxembourg Development Cooperation Agency (LuxDev), is a multi-year bilateral initiative supporting the Royal Government of Cambodia in improving local service delivery.
The ISD programme contributes directly to the implementation of Cambodia’s National Programme for Subnational Democratic Development Phase 2 (NP-2, 2021–2030), which envisions stronger, more accountable, and citizen-responsive local governance. The programme operates in three target provinces - Battambang, Banteay Meanchey, and Siem Reap - focusing on the thematic areas of waste and water management, health, education, and administrative service delivery.
Within the latter thematic area, ISD supports the Ministry of Interior (MoI), particularly its Department of Function and Resources (DFR), in enhancing the accessibility, efficiency, and transparency of administrative services offered through the One Window Service Offices (OWSOs). These offices serve as the principal government interface for citizens at the district and municipal level, offering essential civil registration and public administrative services.
GIZ intends to seek a Cambodian resident consultant(s)/a locally registered consulting firm to award the services/ works described in the enclosed Terms of Reference (ToR).
Process Number: 83491601
Project Number: 21.2197.8-005.00 (Lux-Dev)
Project Title: Improved Service Delivery for Citizens in Cambodia (ISD)
Any commercial, technical or procedure questions related to the tender should be submitted in writing and clearly marked with the subject: Question No. 83491601 to the email address given at the latest five working days before the deadline of submission of the bid.
You should not contact other GIZ personnel unless directed to do so by the GIZ representative. GIZ reserves the right to disqualify and reject proposals from suppliers who do not comply with these guidelines.
Please inform GIZ whether you intend to submit a tender by writing an email at the following email address provided.
Offers must be sent in separate PDF files (duly identified as technical offer and financial offer (please don’t mix up a financial price in a technical proposal)) to the email address given in the contact details, with the subject:
No. 83491601 - Pilot-System Development of a Commune / Sangkat (C/S) Application for the OWSO MIS
until 23:59 on 14.07.2025 (offers sent after this date will be automatically disqualified). If more than one offer is received from a bidder in response to a tender, only the most recently submitted offer will be considered.
The default size of e-mails is limited to 30 MB. Above that, GIZ's email servers refuse the message and its attachments. If necessary, send more than one e-mail.
Non-compliance may result in your bid not being considered.
The bids received shall be evaluated by GIZ regarding their technical content (70%) and by their commercial aspects (30%) whereupon the bidders shall be ranked. Contractual negotiations are generally commenced with the first bidder on the list. Should these negotiations not be successful, the second bidder on the list shall be invited to commence negotiations.
Planned schedule for the rest of the procurement procedure:
Please click attachment below for more information.
