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Invitation to Bidders - Offer No. 83490117- For Feasibility and Interoperability Studies for the OWSO-MIS System Integration

with GIZ Office Phnom Penh
Invitation for Bids

BTDC-ID: 35131
Closing Date:

Bid Components

Invitation to Bidders - Offer No. 83490117- For Feasibility and Interoperability Studies for the OWSO-MIS System Integration

Announcement Description

GIZ is a Federally Owned Enterprise and is supporting the German Government in achieving its objectives in the field of international cooperation for sustainable development.

The "Improved Service Delivery for Citizens in Cambodia" (ISD) programme, implemented by Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH and co-financed by the German Federal Ministry for Economic Cooperation and Development (BMZ), the Swiss Agency for Development and Cooperation (SDC), and the Luxembourg Development Cooperation Agency (LuxDev), is a multi-year bilateral initiative supporting the Royal Government of Cambodia in improving local service delivery.

The ISD programme contributes directly to the implementation of Cambodia’s National Programme for Subnational Democratic Development Phase 2 (NP-2, 2021–2030), which envisions stronger, more accountable, and citizen-responsive local governance. The programme operates in three target provinces - Battambang, Banteay Meanchey, and Siem Reap - focusing on the thematic areas of waste and water management, health, education, and administrative service delivery.

One Window Service Offices (OWSOs), administered by the Ministry of Interior (MoI), are critical institutional platforms for delivering administrative services at the district and municipal levels. In support of this, the Department of Function and Resources (DFR) has developed a digital Management Information System (MIS) which has already been rolled out in over 200 districts and municipalities. While the system has advanced standardization and efficiency within the MoI framework, it still operates largely in isolation and is not yet connected to other government systems, particularly those managed by line ministries.

Bid Components

Invitation to Bidders - Offer No. 83490117- For Feasibility and Interoperability Studies for the OWSO-MIS System Integration

  • Career Category: Invitation for Bids
  • Location: Phnom Penh

Process Number: 83490117

Project Number: 21.2197.8-005.00

Project Title: ISD

Recognizing these developments, the GIZ-supported Improved Service Delivery (ISD) programme seeks to explore feasible ways to advance digital integration through two strategic studies. These studies will support informed decision-making on system linkages, future investments, and policy alignment with Cambodia’s broader digital government objectives.

GIZ intends to seek a Cambodian resident consultant(s)/a locally registered consulting firm to award the services/ works described in the enclosed Terms of Reference (ToR).

Submission Requirements

Any commercial, technical or procedure questions related to the tender should be submitted in writing and clearly marked with the subject: Question No. 83490117 to the email address at the latest five working days before the deadline of submission of the bid.

You should not contact other GIZ personnel unless directed to do so by the GIZ representative. GIZ reserves the right to disqualify and reject proposals from suppliers who do not comply with these guidelines.

Please inform GIZ whether you intend to submit a tender by writing an email at the following email address: email  Offers must be sent in separate PDF files (duly identified as technical offer and financial offer (mixing financial price in technical offer will be disqualified, please don’t mix up the financial offer in the technical offer)) to the email address with the subject: Offer No. 83490117- For feasibility and Interoperability Studies for the OWSO-MIS System Integration until 23:59 on 22.06.2025 (offers sent after this date will be automatically disqualified). If more than one offer is received from a bidder in response to a tender, only the most recently submitted offer will be considered.

The default size of e-mails is limited to 30 MB. Above that, GIZ's email servers refuse the message and its attachments. If necessary, send more than one e-mail.

In case of bigger files, it is possible to transfer the file via GIZ’s File transfer service: the link. GIZ accepts only this specific file transfer solution for submission of documents exceeding the default mail size of 30 MB.

All costs incurred in preparing and submitting tenders are borne by the tenderers and cannot be reimbursed.

All tenderers will be informed in writing of the results of this tender process.

Planned schedule for the rest of the procurement procedure:

  • Deadline of bid submission: 22.06.2025
  • Contract award and information about the result of the evaluation: 07.07.2025
  • Commencement of service delivery: 15.07.2025

Please click the attachment below for more information.

 
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Contact Details

Contact Name
  • GIZ Office Phnom Penh
 
Email