Inbound Tour Operations Manager
Position Circumstances
- Career Category: Tourism, Operations Management, Business Administration
- Schedule:Full-time
- Salary: Negotiable
Job Description:
We are seeking a dynamic and experienced Inbound Tour Operations Manager / Executive to lead our inbound tourism business, focusing on attracting international tourists to Cambodia. This role involves developing and managing inbound tour packages, liaising with global travel partners, government agencies, and organizations, and personally leading and organizing tours when necessary. The ideal candidate should have strong industry connections, business development skills, and a passion for promoting Cambodia as a premier travel destination.
Career Level: Experienced
Benefits:
- Competitive salary
- 18 Days Annual Leave
- Public Holidays As Per Labour Law
- Birthday Bonus
- Free Wi-Fi & company accommodation
- 4 Meals Per Day
- 4 days off per month
- And many more…
Duties & Responsibilities:
- Create and manage inbound tour packages tailored for international tourists, offering unique and high-quality experiences.
- Develop customized itineraries for different target markets, including cultural, adventure, eco-tourism, luxury, and group tours.
- Identify strategic partnerships with international travel agencies, tour operators, and online booking platforms to increase inbound bookings.
- Work with airlines, hotels, resorts, restaurants, and transportation providers to establish competitive pricing and exclusive deals.
- Ensure seamless visa assistance, airport transfers, and local logistics for inbound tourists.
- Collaborate with tourism ministries, embassies, and international travel associations to promote Cambodia as a preferred tourist destination.
- Participate in global travel fairs, expos, and roadshows to market tour packages and build strong international partnerships.
- Stay updated on Cambodian tourism policies, visa regulations, and tourism incentives to enhance inbound tourism operations.
- Develop and execute marketing strategies to attract tourists from key international markets.
- Work with digital marketing teams to optimize website, social media, and online travel platforms for inbound tour promotions.
- Manage B2B and B2C partnerships to increase tour bookings through international channels.
- Design special promotions, seasonal tour packages, and group discounts to enhance sales.
- Lead and organize inbound tours when required, ensuring exceptional customer experiences.
- Ensure high-quality customer service and manage guest feedback for continuous improvement.
- Handle VIP, corporate, and customized tour requests, providing personalized services.
- Proven experience in inbound tour operations, international travel marketing, or tourism business development.
- Strong knowledge of Cambodian tourism attractions, cultural heritage, and adventure travel opportunities.
- Established network with global travel agencies, airlines, hotels, and tourism organizations.
- Experience in developing inbound tour packages, contract negotiations, and pricing strategies.
- Fluent in English; additional languages such as Mandarin, French, Spanish, or other major tourist languages are a plus.
- Strong negotiation, communication, and leadership skills.
- Willingness to travel for international tourism fairs, roadshows, and promotional events.
