ICT Trainer and Facilitator
Job Description: The ICT Trainer and Facilitator will design, prepare and deliver/facilitate ICT trainings on ICT related tools to our partners or end-users. In this position, you will work closely with the technical team and project manager. In addition, you will work with our end-users and partners on various projects at Kawsang.
- Provide training on the digital tools to our users/stakeholders
- Design technical manuals using simple language
- Create and prepare training materials such as videos or manuals for the digital tools to support the trainings to partners as appropriate
- Attend partner and stakeholder meetings to present digital tools and contribute to the discussion
- Provide support to partners on how to use the digital tools
- Support our technical team in conducting prototype field validations with end-users
- Observe and note down partners feedback about the digital tools and share the feedback with the technical team, in order to keep on evolving the tools in response to users' needsOrganize, lead and facilitate community technology events
- Professional or academic training in Computer Science, or related fields
- Proven work experience as an ICT trainer, ICT facilitator or similar roles
- Native-language level oral and written communication skills in Khmer
- Good oral and written communication skills in English
- Excellent technical communication skills with the ability to explain “translate” technical concepts to everyday language
- Ability to write activity reports in English
- Proactive and can-do attitude
- Knowledge of human Centred Design is a plus
- Ability to work at our Phnom Penh (BKK2) office and travel for field work