ICT and E-Learning Platform Specialist
Position Summary Expectations - Duties, Responsibilities
Contract type: Unidentified Duration Contract (UDC)
Location: Phnom Penh, and sometimes traveling to provinces.
Basic salary: To be negotiated
Report to: Senior Admin-HR, and Procurement Officer & Senior A-SASSY Project Officer
Job Purpose
ICT and E-Learning Platform Specialist to implement the project “Building Sustainable and Solidarity with a Partnership between Youth, Civil Society Organizations and the Member State”, to support API’s ICT System & Tech Tools” to achieve API’s vision, mission, and goal.
- Be responsible for the online learning platforms (such as Moodle), website, and tech tools.
- Work with partners and donors to roll up the content for the website, e-learning platform, and other tech tools.
- Be a technical trainer on how to use all the digital platforms of the organization.
- Provide technical support and training in both offline and online styles.
- Provide digital security training and digital literacy to API staff and project beneficiaries.
- Manage and update content on the API website.
- Manage and configure network devices such as MikroTik, Cisco Switch, UniFi Access Points and FortiNet Firewall.
- Knowledge of system administration at Microsoft 365 Admin Center.
- Have knowledge and skills in managing Synology Network Attached Storage (NAS).
- Have knowledge of database management systems (DBMS).
- Have knowledge of virtualization, cloud computing, and virtual private server technologies.
- Routinely maintain and monitor all computers, networks, and other equipment
- Ensure the smooth performance of computer systems, servers, and network devices.
- Perform system backup/recovery and ensure high operation runtime so users can get maximum benefits from digital technology.
- Ability to diagnose and perform troubleshooting on system/network, hardware, and software issues.
- Bachelor’s degree in the field of Information Technology with at least two years of experience in the IT field.
- Knowledge of HTML, CSS, and Java.
- Knowledge of digital security.
- Experience with webinars (online training).
- Accountable for the technical issues of users on the online environmental website.
- Experiences in Network Administration such as UniFi Access Point, MicroTik, Cisco Switch and FortiNet Firewall.
- Knowledge or experience of Synology Network Attached Storage (NAS).
- Experience with Microsoft 365 Admin Center management.
- Practical experience in computer, servers, and network troubleshooting.
- Good interpersonal Communication and problem-solving skills.
- Confident and self-motivated.
- Able to write, read, and speak good English.
- Work independence and self-management.
- Strong desire to learn and commit to his/her further development.
- Ability to work under pressure and be flexible.
