Human Resources Officer-Training & Development
Position Circumstances
- Career Category: Exec. / Management, HR, Business Administration, Educate/Train/Teaching
- Schedule:Full-time
- Salary: Negotiable
Supervisor: Human Resources Manager
Description:
HR Officer specializing in T&D and Performance Management is responsible for overseeing the training and professional development programs within the organization. The HR Officer is focusing on enhancing the skills, knowledge, and capabilities of employees within the organization. He/she encompasses various activities aimed at improving employee performance, fostering career growth, and driving organizational success through continuous learning and professional development initiatives.
Duties & Responsibilities:
- Design, develop, and implement training programs according to the needs of various departments or job roles within the University.
- Conduct training needs analysis to identify gaps in knowledge, skills, and abilities among employees and training needs across different levels and functions of the organization.
- Facilitate training sessions, workshops, and seminars either in person or through virtual platforms. Provide engaging and interactive learning experiences for participants.
- Manage logistical aspects of training programs, including scheduling, venue arrangements, participant registrations, and tracking attendance.
- Assess the effectiveness of training programs through various evaluation methods, such as feedback surveys, assessments, and performance metrics. Use feedback to continually improve training content and delivery methods.
- Advise employees on career development opportunities and assist in creating individual development plans. Coordinate with managers to support ongoing learning initiatives.
- Work closely with Head of Department, subject matter experts, and external training providers to coordinate learning initiatives and align training efforts with organizational goals.
- Recommend relevant learning opportunities and resources to foster continuous growth and career advancement.
- Provide regular reports and updates to management on training activities, outcomes, and future plans.
- Coordinate performance appraisal cycles, including goal setting, mid-year, and annual reviews.
- Monitor and track employee performance evaluation completion and follow up with relevant departments.
- Assist in developing KPIs, performance metrics, and competency frameworks.
- Analyze performance data and prepare reports for management review.
- Support employee development initiatives and manage performance management processes throughout the employee lifecycle, from onboarding to offboarding.
- Provide support across various HR functions as needed.
- Perform other tasks assigned by the line manager.
Expected Profile of Candidates
Languages:
- Khmer - Good
- English - Good
Qualifications:
- Bachelor's Degree in Human Resources, Management, or a related field
Work History:
- At least of experiences in learning and development or relevant experiences for 2 years
Skills & Knowledge:
General & Technical Skills
- Proven experience in designing and delivering training programs, preferably in a corporate setting.
- Analytical skills to assess training needs, evaluate program effectiveness, and make data-driven decisions.
- Good commands in English and Khmer (writing, listening, and speaking).
- Good Computer skills in Microsoft Word, Excel, PowerPoint.
Soft Skills
- Excellent communication and presentation skills, with the ability to engage and inspire learners.
- Ability to collaborate effectively with stakeholders at all levels of the organization.
- Commitment to continuous learning and staying updated on industry trends and best practices in learning and development.
- Ability to work within tight deadlines.
Student Recruitment Officer
Position Circumstances
- Career Category: Sales / Marketing, Communications, Educate/Train/Teaching, Business Administration, Admin / Supervisory
- Schedule:Full-time
- Salary: Negotiable
Supervisor: Deputy Manager, Student Recruitment and Admissions
Description: As a Student Recruitment Officer within the Admissions and Recruitment Department, you will play a pivotal role in attracting, selecting and nurturing qualified candidates for undergraduate and graduate programs at AUPP. You will actively engage with prospective students, provide them with information about our academic offerings, and guide them through the admissions process. The ideal candidate will possess strong interpersonal skills and the ability to effectively communicate the value of our institution to diverse audiences.
Duties & Responsibilities:
- Conduct outreach and recruitment activities to attract prospective students.
- Coordinate and represent AUPP at college fairs, high school visits, and other recruitment events.
- Participate in campus tours, discovery days, and information sessions for prospective students and their families.
- Maintains records of prospective students, tracking their interests, interactions, and progress through the recruitment pipeline.
- Follow up with leads generated from recruitment events, inquiries, and applications to nurture their interest in AUPP.
- Advise prospective students on admissions requirements, academic programs, scholarships etc.
- Encourage prospective students to complete applications and guides them through the initial steps.
- Conduct follow-up communications with admitted students to ensure they have the information they need to make enrollment decisions.
- Develop and maintain relationships with high school counselors, advisors, and other partners.
- Collaborate with academic departments and other university stakeholders to promote programs and initiatives.
- Uses data and analytics to assess the effectiveness of recruitment strategies.
- Participate in professional development opportunities to stay informed about admissions trends and best practices.
- During high period, provides support to admissions team.
Expected Profile of Candidates
Qualifications:
- Bachelor's Degree in Education, Marketing, Communications, or related field.
Work History:
- Experience in sales and\or recruitment preferably in a higher education institution or related experience for 2 years as a minimum
Skills & Knowledge:
General & Technical Skills
- Excellent interpersonal and communications skills, both spoken and written in English and Khmer.
- Proficiency in Microsoft Office Suite, and familiarity with CRM systems would be a plus.
Soft Skills
- Demonstrated ability in providing quality customer service.
- Strong organizational abilities and attention to detail.
- Ability to work independently as well as collaboratively within a team.
- Sound character, professional, ethical, fair, and maintains student confidentiality.
- Flexibility to work evenings and weekends as needed for recruitment events.
Registration Officer
Position Circumstances
- Career Category: Admin / Supervisory, Educate/Train/Teaching, Business Administration, Computer - General
- Schedule:Full-time
- Salary: N/A
Supervisor: Registrar/Assistant Registrar
Registration Officer is responsible for providing the support for administrative and academic processes at the University, including but not limited to maintaining student personal and academic records, courses scheduling, managing course catalog, assist students with course registrations, and classroom allocations. This position interacts with administrators, faculty, staff, and students on a regular basis. The right individual must poses a positive and growth mindset, believe passionately in the power of education to create senses of purpose and fulfillment of students and AUPP community as a whole.
Duties & Responsibilities:
- Maintain student personal and academic records in accordance with FERPA requirements of confidential policy.
- Consult students and faculty on the matters related to essential functionality of the office.
- Gathering data and development of class schedule and final exam schedule.
- Organization, implementation, and control of registration for courses at pre/during/post registration periods.
- Managing classrooms and monitor room booking system.
- Manage student’s records, physical and digital database.
- Track students’ progress toward degree completion.
- Data analysis and reporting for internal and external purposes.
- Process student requests including issuing letters, documents, and transcripts.
- Working with other areas of the office as needed.
- Other tasks as assigned by the Supervisor.
Expected Profile of Candidates
Qualifications:
- Bachelor's Degree in Business, Education, IT or Social Science related field is preferred
Skills & Knowledge:
General & Technical Skills
- Ability to work with students, faculty, parents, and other stakeholders.
- Knowledge of USA education system.
- High-level expertise in Microsoft Office 365 Suite, especially Excel (pivot tables and v-lookups).
- Experience in office environment, data-entry, processing documentations.
- Experience in working with student information systems, scheduling software is a plus.
- Experience in data analysis, working with reports and corresponding software is a plus.
Soft Skills
- Detail-oriented, positive attitude, flexible, ability to plan and adapt to changes.
- Enables teamwork, collaboration and information sharing to foster a customer-oriented environment, including establishing and maintaining effective relationships with students, staff and faculty, including working with diverse cultures, individually and in a group.
- Ability to follow direction, excellent written and spoken in English and Khmer skills.
- Able to work with details, be highly accurate, take initiative, meet deadlines and be confidential.
- Willingness to take on a flexible schedule as required (evenings and weekends).
Assistant Librarian
Position Circumstances
- Career Category: Assistant, Library, Admin / Supervisory, Business Administration
- Schedule:Full-time
- Salary: Negotiable
Supervisor: Deputy Librarian
The Assistant Librarian is responsible for managing and developing the library’s collections, providing high-quality reference and circulation services, and ensuring effective day-to-day library operations. This position requires strong technical skills, particularly in the Koha Integrated Library System (ILS), and an academic background in Information Technology or a related field to support the library’s digital and system-based functions.
Duties & Responsibilities:
- Collection Management & Cataloging
- Maintain a comprehensive, current, and curriculum-supportive library collection.
- Catalog and classify library materials in the Koha Integrated Library System (ILS) according to international cataloging standards.
- Oversee collection development, including the evaluation, selection, and ordering of new materials.
- Ensure proper labeling, repair, and preservation of library materials to support longevity of the collection.
- Circulation & Reference Services
- Supervise day-to-day circulation operations to ensure quality service delivery for all library users.
- Assist users in locating reference and leisure reading materials.
- Provide reference services for students, faculty, and staff using available library resources.
- Assist with photocopying, printing, and scanning requests.
- Library Systems & IT Support
- Manage and update the AUPP Library webpage, ensuring organized content, events, and updated resources.
- Provide technical support related to Koha and other library systems.
- Maintain digital library resources and assist with troubleshooting basic IT related issues within the library.
- Administration & User Support
- Respond to information requests using available print and digital resources.
- Maintain monthly and annual statistics on library usage to support planning and future service development.
- Assist faculty and staff with material selection and coordinate ordering processes.
- Support the Deputy Librarian in planning and implementing programs and activities that enhance student engagement and library visibility.
- Ensure the library environment is clean, organized, and materials are properly shelved.
- Perform other duties as assigned by the Deputy Librarian.
Expected Profile of Candidates
Qualifications:
- Bachelor's Degree in Information Technology, Information Science, Library and Information Management, or a related IT field.
Work History:
- Experience working with the Koha Integrated Library System (ILS) for 1 year is required
Skills & Knowledge:
General & Technical Skills
- Strong understanding of cataloging standards (e.g., MARC 21, AACR2, RDA).
- Good knowledge of digital library tools, basic troubleshooting, and web content management.
Soft Skills
- Strong organizational, communication, and customer service skills.
- Ability to work collaboratively in a team-oriented environment.
Emerging Technology Lab Project Coordinator
Position Circumstances
- Career Category: Engineering, Computer - General, Computer - Networking, Admin / Supervisory
- Schedule:Full-time
- Salary: Negotiable
Supervisor: Dean, Faculty of Digital Technologies
The ETL Project Coordinator is responsible for the operational, academic, and strategic initiatives of the Emerging Technology Lab (ETL) at the American University of Phnom Penh (AUPP). This role involves implementing ETL’s strategic plan across programs in Cybersecurity, Artificial Intelligence (AI), Data Science, Robotics and IoT, Blockchain, and Innovation Sustainability. The coordinator works closely with dean, faculty, students, and external partners to facilitate training, research, and industry collaboration, contributing to AUPP’s leadership in technology and innovation in Cambodia and the region.
Key Performance Indicators (KPIs)
- Timely coordination and execution of ETL activities (bootcamps, certifications, competitions, research projects).
- Number and quality of partnerships with industry, academia, and government.
- Contribution to the integration of ETL initiatives into AUPP’s curriculum and student learning outcomes.
- Student, faculty, and community participation and satisfaction.
- Sustainable growth of ETL through funding, partnerships, and recognition.
Duties & Responsibilities:
- Program Implementation
- Manage the design, implementation, and evaluation of ETL programs in Cybersecurity, Artificial Intelligence (AI), Data Science, Robotics/IoT, and Blockchain.
- Coordinate certification programs, research initiatives, bootcamps, and competitions in alignment with the ETL strategic roadmap.
- Work closely with the dean to integrate emerging technologies into AUPP’s academic curriculum and learning initiatives.
- Research and Innovation
- Facilitate applied research and development projects in collaboration with faculty and students.
- Support faculty development and training in emerging technology areas.
- Promote interdisciplinary innovation and critical problem-solving.
- Industry and Community Engagement
- Manage and build partnerships with technology companies, government agencies, and academic institutions.
- Coordinate internships, industry placements, hackathons, and outreach programs.
- Represent AUPP and the ETL in conferences, workshops, and professional networks.
- Operational and Lab Management
- Manage ETL facilities, resources, and digital infrastructure.
- Supervise ETL staff, student assistants, and project teams.
- Monitor budgets, project timelines, and reporting for all ETL activities.
- Ensure the sustainability of ETL initiatives through partnerships, revenue-generating programs, and capacity building.
- Work on other laboratory duties to be assigned by supervision.
Expected Profile of Candidates
Qualifications:
- Bachelor's Degree in computer science, Engineering, or related field
Work History:
- Approximately of experience in managing technology projects, research centers, or innovation labs preferred; candidates with less experience may also be considered for 3 to 5 years
Skills & Knowledge:
General & Technical Skills
- Familiarity with at least one strategic area (Cybersecurity, AI, Data Science, Data Science, Robotics/IoT, or Blockchain).
- Proven track record of academic-industry collaboration.
- Strong project management and organizational skills.
- Effective stakeholder engagement and partnership development.
- Detail-oriented and capable of executing tasks to support strategic objectives.
- Passion for advancing technology education, research, and community impact.
