Human Resources Manager
Position Circumstances
- Career Category: HR, Admin / Supervisory, Business Administration, Exec. / Management
- Schedule:Full-time
- Salary: Negotiable
Department Human Resources
Reports To Business Services Manager
CORE ROLE PURPOSE
The Human Resources (HR) Manager is a key leadership position at Shrewsbury International School Phnom Penh, holding responsibility for the end-to-end HR function. Reporting to the Business Services Manager, the HR Manager transitions the department from an operational supervisor model into a proactive, strategic division that safeguards, supports, and grows the school's diverse team. The post-holder leads a team of local HR specialists, operating with the authority and expertise required in a premium British international school environment. Core areas of focus include leading the HR department, enforcing rigorous UK Safer Recruitment and safeguarding compliance, and designing and managing an exceptional, comprehensive expatriate staff relocation and cultural integration programme for international educators moving to Cambodia.
Duties & Responsibilities:
- Strategic HR Leadership & Department Management
- Lead, mentor, and build capacity within the school's HR specialist team, establishing a proactive, service-oriented culture that supports both academic and operational departments.
- Formulate and drive the school's Human Resources action plans in coordination with the Business Services Manager, to support school growth and premium British education standards.
- Conduct continuous reviews, updates, and implementation of school-wide HR policies, employee handbooks, and standard operating procedures, ensuring global standards and local laws are met as appropriate.
- Deliver regular workforce analytics, reporting, and strategic HR recommendations to the Business Services Manager and Senior Leadership Team (SLT) to support institutional decision-making.
- Safeguarding & UK Safer Recruitment Compliance
- Assume total operational accountability for the school's Single Central Register (SCR), ensuring that
- 100% of employees, academic staff, supply staff, and contractors are fully verified and compliant before their contract start date.
- Implement a Safer Recruitment process in line with UK Keeping Children Safe in Education (KCSIE) guidelines and COBIS standards.
- Direct the complex vetting processes for all staff, including international and local police clearance certificates, professional reference verifications, and background checks (such as the UK Disclosure and Barring Service (DBS) and International Child Protection Certificate (ICPC)).
- Maintain meticulous digital and physical personnel records, ensuring absolute accuracy, confidentiality, and alignment with modern data protection standards.
- Expatriate Staff Relocation, Transition & Integration
- Design and execute a Expatriate Relocation Programme to support new international staff and their families transitioning to Phnom Penh, Cambodia.
- Coordinate pre-arrival logistical support, serving as the main liaison for housing selection guidance, international shipping allowance protocols, and flight bookings.
- Direct the end-to-end legal compliance for expatriate staff, including securing official letters of invitation, Business (E-class) Visas, work permits, employment cards, and local medical certifications in strict coordination with the Ministry of Labour and Vocational Training (MoLVT) and Ministry of Interior (MoI).
- Facilitate structured cultural onboarding, including practical local assistance (such as local bank account opening, health insurance registration, phone/internet access.
- Operational HR, Payroll & Cambodian Legal Compliance
- Direct the preparation and verification of monthly payroll, ensuring highly accurate Tax on Salary (ToS) calculations in strict compliance with the General Department of Taxation (GDT) of Cambodia.
- Supervise and submit monthly National Social Security Fund (NSSF) contributions, declarations, and employee healthcare/accident registration.
- Ensure all local and international employment contracts, variation letters, and termination documentations are drafted, issued, and managed in perfect alignment with both school policies and the Cambodian Labour Law.
- Act as the school's primary liaison with local authorities, labour inspectors, tax officials, and legal counsel regarding regulatory HR matters.
- Employee Relations & Performance Management
- Provide guidance and coaching to academic and administrative Line Managers on managing employee relations, resolving cases of absence, and navigating grievance or disciplinary procedures.
- Support the annual performance appraisal process, supporting managers to set clear objectives, identify training needs, and implement development and performance improvement plans.
- Act as a trusted mediator for employee disputes, ensuring a positive, supportive, and inclusive workplace environment that fosters employee engagement and high morale.
Expected Profile of Candidates
Languages:
- English - Fluent
- Khmer - Fluent
Qualifications:
- Bachelor's Degree in HR Management, Business Administration, or related field
Work History:
- Progressive HR experience for 5 years as a minimum
- Leadership or managerial capacity for 2 years as a minimum
Skills & Knowledge:
General & Technical Skills
- Professional CIPD qualification (Level 5 or 7), SHRM-CP/SCP, or equivalent certified HR credential.
- Proven experience leading, coaching, and developing a team of HR specialists.
- Bilingual fluency in both English and Khmer (fluent spoken and written), with strong legal drafting and translation skills.
- Prior experience working in a environment.
- Experience navigating multi-cultural structures and expatriate recruitment/immigration processes.
- Deep operational understanding of the Cambodian Labour Law, tax on salary regulations, and NSSF administration.
- Extensive knowledge of HR information systems (HRIS), electronic database management, and payroll platforms.
- Strong command of professional English and local business correspondence standards.
- Familiarity with British Schools Overseas (BSO) accreditation criteria, COBIS, and UK Safer Recruitment guidelines.
- Experience utilizing advanced HR analytics to report on department metrics.
Soft Skills
- High levels of personal integrity, discretion, and a commitement to
- Exceptional interpersonal and communications skills, with a collaborative team leadership style.
- Proven ability to organize HR department functions efficiently, work under pressure, and remain calm.
- Outstanding cross-cultural sensitivity and communication skills, with an innate ability to support expatriates from diverse backgrounds.
- Willingness to contribute dynamically beyond the standard job description to support overall school operations.
Librarian - Secondary
Position Circumstances
- Career Category: Library, Educate/Train/Teaching
- Schedule:Full-time
- Salary: Negotiable
Employment Arrangements:
- Full-time contract
- 5 working day per week / 7:15-16:15 hrs
- Vacation as per administrative staff
Report to: Head of Secondary
Duties & Responsibilities:
- Goals and Objectives:
- Ensure the Secondary library is a safe, welcoming and productive learning space for all students.
- Support the successful functioning of the Secondary library by completing duties as delegated by the Head of Secondary.
- Promote a reading culture in the Secondary library through displays, signage, recommendations, activities and other reading promotions.
- Ensure that the library collection is well resourced to meet the needs of the students in the school
- Professional Responsibilities
- Supports teachers and students for effective use of the library resources.
- Actively supervise independent study students.
- Catalogue new library acquisitions, including print books and magazines.
- Complete check in and check out procedures for library materials.
- Reshelve returned books and ensure good shelf order and appealing display of the collection.
- Complete inventory of the library collection.
- Create appealing displays and assist in conducting activities and other reading promotions in the library.
- Unpack shipments and check new books and equipment.
- Keep the library tidy and well-organised.
- Maintain book circulation/status records.
- Complete other duties as assigned by the Head of Secondary.
- Ensure that the library plays a key role in promoting literary events including world book day
- Collaboration:
- Collaborate with teachers and other staff to support information literacy.
- Assist in the development of library-related curricular materials and resources.
- Professional Development:
- Stay updated on information literacy, digital citizenship and advancements in library technology.
- Attend workshops or training sessions as needed.
- Be familiar with the SISPP Safeguarding policy and associated procedures.
Expected Profile of Candidates
Languages:
- English - Good
Qualifications:
- Bachelor's Degree in The field of English/library science is preferred
Skills & Knowledge:
General & Technical Skills
- An aptitude for and interest in Language and Literature.
- Knowledge of library classification procedures and protocols is an advantage.
- English Language skills.
Soft Skills
- An ability to establish good rapport with teachers and students.
- Strong organizational and multitasking skills.
- Attention to detail and a commitment to safety.
- Good communication and interpersonal skills.
- Ability to work independently and as part of a team.
School Receptionist
Position Circumstances
- Career Category: Educate/Train/Teaching, Customer Service/Support
- Schedule:Full-time
- Salary: Negotiable
Department Support Staff
Reports To Business Services Manager
Location Shrewsbury International School Phnom Penh – Sen Sok
Duties & Responsibilities:
- To welcome and assist all visitors, maintaining high levels of service and professionalism at all times.
- Helping families ensure their children access the building in the morning.
- To assist with pupil welfare matters, always, but particularly at drop-off and pick-up times.
- To be responsible for the answering of the School Reception telephone at opening in mornings; assisting callers, taking messages and passing on information as appropriate, and in a timely manner.
- To be aware of responsibility as the first member of staff that visitors and parents will speak to upon visiting the school.
- To act as a first line of defence in our Safeguarding procedures.
- To liaise with the security team appropriate to communicate anticipated visitors and requirements to maintain secure site access.
- To ensure visitors sign in and out, wear their visitors badges when they are on site, and sign- in to declare they have read and understood the Safeguarding information.
- To ensure the Reception area is fully resourced and maintain information, displays and resources at all times.
- Daily management of pupil registration and attendance records for children, visitors and staff, ensuring that registers are always correct and ready, in case of emergencies.
- Perform the pupil attendance support function.
- To support fire drills to run smoothly, taking registers and sign-in sheets to the muster point.
- To provide administrative support, such as: data entry, making phone calls, assisting with administration regarding the school facilities and services, selling school uniform and managing stock, photocopying, word processing, ordering supplies, mailing and courier duties,
- To provide parent communication support, monitoring the school channels and posting and responding accordingly, eg. Class Dojo, Telegram and email.
- Ensure the Reception area is tidy and presentable at all times, and always free from any health and safety hazards.
- Liaise with the school nurse, class teachers and other staff on matters relating to pupil wellbeing.
- Support staff and visitors for all school events and take a lead supporting parent facing events such as Parent Workshops.
- Support teachers organise and prepare school trips.
- Maintain and stay updated with suppliers regarding purchase orders and payment
- Translate documents or meetings upon request (Khmer to English or English to Khmer) upon request from management.
- Support Head of Primary with tasks such as preparation for Friday assemblies.
- Creating Purchase Orders (POs) and other administrative documents to support the Principal and Head of Primary (HOP).
- After School Clubs Registration:
- Confirming club registrations with existing parents and sharing the schedule.
- Providing updated pupil lists of different clubs.
- Creating hard-copy registration lists for the receptionist and club coaches/teacher
- Communicating with instructors regarding any changes to the school calendar or pupil numbers.
- Maintaining up-to-date teacher and registry files.
Expected Profile of Candidates
Languages:
- English - Fluent is required
- Khmer - Fluent is required
Skills & Knowledge:
General & Technical Skills
- A Secretarial or Administration qualification is a plus
- Receptionist experience is preferred
- Must be fluent in both English and Khmer, both spoken and written
- Experience working in an international school as a Receptionist or in the
- Administration Team is desirable
Soft Skills
- Excellent telephone manner and communication skills
- Ability to maintain a high level of customer service at all times
- Strong interpersonal skills and the ability to work effectively with a wide range of internal and external stakeholders, and other visitors
- Warm, welcoming and approachable manner
- To understand the importance of Safeguarding and Child Protection
- Flexible and supportive
- Excellent organisational and time-management skills
- Good attention to detail
- Ability to interpret and apply guidelines and procedures
- Ability to work under pressure and remain calm
- Willingness to take on multiple tasks and go above and beyond the scope of this job description
- Self-motivated and enthusiastic
- Proactive
- Adaptable
PE and Swimming Assistant
Position Circumstances
- Career Category: Educate/Train/Teaching, Sports & Fitness
- Schedule:Full-time
- Salary: Negotiable
Department Academic
Reports To PE Teacher
Location Shrewsbury International School Phnom Penh
Physical Education & Swimming Assistant plays an active role in supporting the delivery of high-quality Physical Education and Swimming programmes across the school. The role includes assisting PE teachers during lessons, supporting swimming sessions in the pool, helping organise equipment and facilities, and assisting with after-school sports activities and competitions.
This position requires a proactive and enthusiastic individual who enjoys working with children, supporting physical activity, and contributing positively to the wider sporting life of the school.
The following job description outlines the key responsibilities of this multifaceted role and is not intended to be exhaustive.
Duties & Responsibilities:
- Support for Students
- To support students’ physical development and promote independence, confidence and participation in a safe, secure and encouraging sporting environment.
- To assist students during PE and swimming lessons, ensuring safety, engagement and inclusion for all learners.
- To act as a positive role model, demonstrating high expectations for teamwork, effort, resilience and sportsmanship.
- To encourage students to participate actively in physical activities and develop a positive attitude towards sport and healthy lifestyles.
- To supervise students during physical activities, ensuring adherence to safety procedures and school policies.
- To observe and support the development and progress of students in PE and swimming activities.
- To support students of varying abilities, adapting support to meet individual needs.
- To promote the inclusion and acceptance of all students within physical activity settings.
- Support for Teachers
- To assist PE teachers in the preparation and delivery of PE and swimming lessons.
- To support swimming sessions in the school pool, assisting with organisation, safety supervision and equipment management.
- To set up, organise and safely store sports equipment before and after lessons.
- To provide feedback to teachers regarding student participation, progress and behaviour during lessons.
- To assist with the organisation and smooth running of sports activities, competitions and fixtures.
- To support the supervision of students during sports events, practices and tournaments.
- To provide general administrative or practical support to the PE department when required.
- Support for the Curriculum
- To assist in preparing equipment and resources for indoor and outdoor physical activities.
- To support the delivery of PE curriculum activities across the Early Years and Primary School.
- To assist with swimming lessons, ensuring equipment is available and safety procedures are followed.
- To support the development of students’ skills, coordination, and confidence through structured physical activities.
- To maintain and organise PE equipment and facilities to ensure they remain safe and ready for use.
- Support for the School
- To promote the school’s ethos, policies and values through sport and physical activity.
- To promote positive behaviour, teamwork and respect during all sporting activities.
- To supervise and support students during break times, sporting activities, outings and events where required.
- To assist with school sporting events including Sports Days, swimming galas, competitions and tournaments.
- To support the school’s co-curricular sports programme, assisting with after-school clubs, training sessions and teams.
- To be willing to support occasional weekend sporting activities, including Saturday morning events or competitions when required.
- To attend staff meetings and training sessions as required.
- To comply fully with safeguarding, health and safety, and school policies at all times.
- To maintain confidentiality regarding all student information.
- To contribute positively to the wider life of the school and its sporting culture.
- Personal Development
- To participate actively in professional development opportunities related to physical education, coaching or swimming instruction.
- To engage positively in the Staff Development Cycle and professional reflection process.
- To develop knowledge and skills that enhance the delivery of physical education and sports programmes.
- To contribute ideas and support initiatives that strengthen the school’s sports provision.
Expected Profile of Candidates
Skills & Knowledge:
General & Technical Skills
- Experience working with children in a school, sports or coaching environment.
- Interest in sport, physical activity and working with young learners.
- Ability to support PE lessons and swimming sessions safely and effectively.
- Understanding of safeguarding and student welfare responsibilities.
- Experience assisting in Physical Education or sports coaching.
- Experience supporting swimming lessons or aquatic activities.
- First Aid or lifeguarding qualification.
- Relevant sports coaching or physical education qualification.
Soft Skills
- Ability to work effectively as part of a team.
- Strong communication and interpersonal skills.
- Good organisational skills and ability to manage equipment and activities efficiently.
- Ability to motivate and encourage students in physical activities.
- Flexibility and willingness to assist across a range of sporting activities.
- Enthusiasm for sport and active lifestyles.
- Willingness to contribute to the school’s sporting culture and community.
- Openness to learning and continued professional development.
- Energy and commitment to supporting students in physical activity.
- High levels of personal integrity.
- Excellent organisational and time-management skills.
- Ability to remain calm and professional in busy environments.
- Self-motivated and proactive.
- Positive, enthusiastic and reliable.
- Willingness to go above and beyond to support the school and its students.
