HRMS Project Consultant
Position Summary Expectations - Duties, Responsibilities
Contract Type : UDC
Reports to: : HR Service Delivery Manager, dot line to Regional Project Manager
- Manage, implement multiple projects (small to medium and large projects) simultaneously.
- Ensure projects meet or exceed expectations by guiding all project activities to include, but not limited to, scheduling, scoping, configuring, testing, training, conducting user acceptance test and maintaining quality control.
- Analyze customer requirements, proposes system design, and prepares system demonstration environment and configuration.
- Partner R&D team internally and with customer externally to design, test, and maintain any necessary integrations, as well as to ensure existing interfaces continue to run smoothly and provide accurate results.
- Provide proactive, strategic system consulting services representing HR-owned data.
- Provide knowledge and best practices on the system functionality.
- Provide guidance to payroll team members in the areas of project lifecycle, operating procedures, processes, and practices.
- Engage in presales consulting activities including preparing design proposals and conducting system demonstrations.
- Continually seeks opportunities to increase customer satisfaction and deepen client relationships.
- Diploma/Degree in Computer Science/IT or equivalent
- 01 to 3+ years hands-on experience implementing or managing project.
- Strong analytical, problem problem-solving skills, solution-focused mindset, desire to learn.
- Good knowledge of Microsoft SQL and Microsoft Office.
- Experience in successfully implementing HRMS Products; experience in HRIS Role, other HR Solution, and/or understanding of HR business process may be considered.
- A customer-centric, intellectually curious, bright, energetic person with the ability to drive the successful delivery of HRMS.
- Good time management and prioritization skill.
Business Development Specialist
Position Summary Expectations - Duties, Responsibilities
Contract Type : UDC
Reports to: : HR Service Delivery Manager, dot line to Regional Business Development Manager
- Establish contact with the key decision-makers of potential clients and identify selling opportunity and evaluate clients’ needs through cold calling, visit, and provide solutions combined with the company's products and services to show the company's value to clients.
- Independently complete resources accumulation of clients, sales presentation, solution explanation, business negotiation, bidding and contract signing, etc.
- Build and maintain long-term relationships with current clients by providing information, guidance, and support.
- Actively cooperate with other departments (such as pre-sales consultant, customer service team) to promote the sales process.
- Use ERP system to complete sales report.
- Make personal sales plan to achieve monthly / quarterly / annual sales target under the framework of company sales guidance.
- Bachelor’s degree or above, preferably in Business Management or Human Resources
- Business fluent in English and another Asian language is advantageous
- At least 5 years working experience in HR industry, selling of HRIS/ HRMS/ HCM/ Payroll/ other HR products and services is preferred
- Demonstrate effective communication skills to achieve sales outcomes and high-performance expectations.
- Genuine client commitment and ability to build sound relationships at all levels of the business, considering a long-term perspective in understanding customer needs.
- Strong customer service ethic and attention to detail.
- Can work under pressure, good team player.
