HR Officer
Position Circumstances
- Career Category: HR, Admin / Supervisory, Business Administration
- Schedule:Full-time
- Salary: Negotiable
The position is for Training and Development
Supervisor: Human Resources Manager
Description: HR Officer specializing in L&D and Performance Management is responsible for overseeing the training and professional development programs within the organization. The HR Officer is focusing on enhancing the skills, knowledge, and capabilities of employees within the organization. He/she encompasses various activities aimed at improving employee performance, fostering career growth, and driving organizational success through continuous learning and professional development initiatives.
Duties & Responsibilities:
- Design, develop, and implement training programs according to the needs of various departments or job roles within the University.
- Conduct training needs analysis to identify gaps in knowledge, skills, and abilities among employees and training needs across different levels and functions of the organization.
- Facilitate training sessions, workshops, and seminars either in person or through virtual platforms. Provide engaging and interactive learning experiences for participants.
- Manage logistical aspects of training programs, including scheduling, venue arrangements, participant registrations, and tracking attendance.
- Assess the effectiveness of training programs through various evaluation methods, such as feedback surveys, assessments, and performance metrics. Use feedback to continually improve training content and delivery methods.
- Advise employees on career development opportunities and assist in creating individual development plans. Coordinate with managers to support ongoing learning initiatives.
- Work closely with Head of Department, subject matter experts, and external training providers to coordinate learning initiatives and align training efforts with organizational goals.
- Recommend relevant learning opportunities and resources to foster continuous growth and career advancement.
- Provide regular reports and updates to management on training activities, outcomes, and future plans.
- Coordinate performance appraisal cycles, including goal setting, mid-year, and annual reviews.
- Monitor and track employee performance evaluation completion and follow up with relevant departments.
- Assist in developing KPIs, performance metrics, and competency frameworks.
- Analyze performance data and prepare reports for management review.
- Support employee development initiatives and manage performance management processes throughout the employee lifecycle, from onboarding to offboarding.
- Provide support across various HR functions as needed.
- Perform other tasks assigned by the line manager.
Expected Profile of Candidates
Qualifications:
- Bachelor's Degree in Human Resources, Management, or a related field.
Work History:
- At least of experiences in learning and development or relevant experiences for 2 years
Skills & Knowledge:
General & Technical Skills
- Proven experience in designing and delivering training programs, preferably in a corporate setting.
- Analytical skills to assess training needs, evaluate program effectiveness, and make data-driven decisions.
- Good commands in English and Khmer (writing, listening, and speaking).
- Good Computer skills in Microsoft Word, Excel, PowerPoint.
Soft Skills
- Excellent communication and presentation skills, with the ability to engage and inspire learners.
- Ability to collaborate effectively with stakeholders at all levels of the organization.
- Commitment to continuous learning and staying updated on industry trends and best practices in learning and development.
- Ability to work within tight deadlines.
Student Recruitment Officer
Position Circumstances
- Career Category: Sales / Marketing, Communications, Educate/Train/Teaching, Business Administration, Admin / Supervisory
- Schedule:Full-time
- Salary: Negotiable
Supervisor: Deputy Manager, Student Recruitment and Admissions
Description: As a Student Recruitment Officer within the Admissions and Recruitment Department, you will play a pivotal role in attracting, selecting and nurturing qualified candidates for undergraduate and graduate programs at AUPP. You will actively engage with prospective students, provide them with information about our academic offerings, and guide them through the admissions process. The ideal candidate will possess strong interpersonal skills and the ability to effectively communicate the value of our institution to diverse audiences.
Duties & Responsibilities:
- Conduct outreach and recruitment activities to attract prospective students.
- Coordinate and represent AUPP at college fairs, high school visits, and other recruitment events.
- Participate in campus tours, discovery days, and information sessions for prospective students and their families.
- Maintains records of prospective students, tracking their interests, interactions, and progress through the recruitment pipeline.
- Follow up with leads generated from recruitment events, inquiries, and applications to nurture their interest in AUPP.
- Advise prospective students on admissions requirements, academic programs, scholarships etc.
- Encourage prospective students to complete applications and guides them through the initial steps.
- Conduct follow-up communications with admitted students to ensure they have the information they need to make enrollment decisions.
- Develop and maintain relationships with high school counselors, advisors, and other partners.
- Collaborate with academic departments and other university stakeholders to promote programs and initiatives.
- Uses data and analytics to assess the effectiveness of recruitment strategies.
- Participate in professional development opportunities to stay informed about admissions trends and best practices.
- During high period, provides support to admissions team.
Expected Profile of Candidates
Qualifications:
- Bachelor's Degree in Education, Marketing, Communications, or related field.
Work History:
- Experience in sales and\or recruitment preferably in a higher education institution or related experience for 2 years as a minimum
Skills & Knowledge:
General & Technical Skills
- Excellent interpersonal and communications skills, both spoken and written in English and Khmer.
- Proficiency in Microsoft Office Suite, and familiarity with CRM systems would be a plus.
Soft Skills
- Demonstrated ability in providing quality customer service.
- Strong organizational abilities and attention to detail.
- Ability to work independently as well as collaboratively within a team.
- Sound character, professional, ethical, fair, and maintains student confidentiality.
- Flexibility to work evenings and weekends as needed for recruitment events.
Student Welfare Officer
Position Circumstances
- Career Category: Social Work, Health / Medical - Psychology, Admin / Supervisory, Business Administration
- Schedule:Full-time
- Salary: Negotiable
The Student Welfare Officer is responsible for the implementation and management of welfare programs that support students’ emotional, social, and academic well-being. This role oversees guidance and counselling services, orientation programs, mentorship, retention strategies, and community outreach efforts to ensure a supportive and inclusive campus environment.
Duties & Responsibilities:
- Facilitate guidance and services to address academic, personal, and social concerns.
- Facilitate referrals to appropriate school services or external support systems when necessary
- Collaborate with faculty and staff to create a supportive campus environment that fosters student well-being
- Develop comprehensive orientation programs for incoming students to ensure smooth transition and integration into the academic and campus life.
- Evaluate and improve orientation effectiveness through feedback and assessment tools. This includes the semestral conduct of the Student Satisfaction Survey.
- Assist in reports on the student affairs portion of accreditation.
- Manage the mentorship program to foster student support and engagement.
- Facilitate workshops and activities that enhance the mentoring experience and build a culture of peer support.
- Establish student support programs like mentorship, student ambassadors, success coaching, and the like.
- Develop student retention strategies and monitor at-risk-students.
- Coordinate community extension and outreach activities
- Other tasks assigned by the supervisor.
Expected Profile of Candidates
Qualifications:
- Bachelor's Degree in Guidance and Counseling, Psychology, Social Work, Education, or related field.
- Master's Degree is preferred
Work History:
- At least of experience in student affairs, counseling, or student development for 2 to 3 years
Skills & Knowledge:
General & Technical Skills
- A licensed guidance counselor is an advantage.
- Experience in orientation programs, mentorship initiatives, retention strategies, and student case management.
- Background in accreditation reporting and survey administration is desirable.
- Strong counseling, case management, and referral skills.
- Ability to identify and monitor at-risk students.
- Program development and implementation skills (orientation, mentorship, outreach).
- Data analysis and report-writing competence (e.g., student satisfaction surveys, retention reports).
Soft Skills
- Excellent communication and interpersonal skills.
- High level of integrity, confidentiality, and professionalism. Strong organizational, leadership, and collaboration skills.
Business Development Assistant
Position Circumstances
- Career Category: Business Administration, Assistant, Sales / Marketing, Communications, Admin / Supervisory
- Schedule:Full-time
- Salary: Negotiable
Department: Business Development Department
Reports To: Business Development Coordinator
The Business Development Assistant supports the planning, coordination, and execution of partnerships, projects, and initiatives that strengthen the institution’s visibility, collaborations, and revenue-generating opportunities. This role involves research, communication, and documentation to ensure smooth implementation of all business development activities.
Duties & Responsibilities:
- Collaborator Coordination
- Assist in identifying potential partners, agencies, organizations, and institutions for collaboration.
- Coordinate meetings, calls, and follow-ups with partners.
- Maintain and update the database of partners and collaboration activities.
- Project & Event Support
- Assist in organizing business development events, information sessions, networking activities, and site visits.
- Coordinate logistics, invitations, meeting minutes, and follow-up actions.
- Administrative Support
- Draft emails, proposals, reports, meeting summaries, and internal updates.
- Coordinate with the Marketing team for media, content, and outreach.
- Manage schedules, meetings, and calendars for the business development Dept.
- Handle document filing, tracking, and organization.
Expected Profile of Candidates
Qualifications:
- Bachelor's Degree in business, Marketing, Management, Communications, or a related field.
Skills & Knowledge:
General & Technical Skills
- Strong communication skills (written and verbal), both in English and Khmer.
- Proficiency in Microsoft Office (Word, Excel, PowerPoint) and Google Workspace.
Soft Skills
- High level of professionalism, confidentiality, and interpersonal skills.
- Ability to manage multiple tasks, prioritize, and meet deadlines.
- Detail-oriented, organized, and proactive.
- Strong teamwork and collaboration.
- Problem-solving and analytical thinking.
IT Assistant
Position Circumstances
- Career Category: Computer - General, Computer - Networking, Analyst / Assessment
- Schedule:Full-time
- Salary: Negotiable
Working Hour 01:00 PM - 09:00 PM
Supervisor: IT Technical Manager
The IT Assistant Officer is responsible for Supporting Student, Faculty and staff in providing technical support, installing, and configures hardware and software, and solves technical issues as they arise and ensuring the operating system runs smoothly. At least has a basic knowledge in network.
Duties & Responsibilities:
- Installing and configuring computer hardware, software, systems, printers, scanners, CCTV.
- Install, configure, monitor, and maintain network equipment, with direct experience preferred in MikroTik routers, Unifi access points (AP), and Huawei access points (AP).
- Responding in a timely manner to service issues and requests.
- Providing technical support across the school.
- Repairing and replacing equipment as necessary.
- Auditing and reporting of hardware and software inventory.
- Testing new technology.
- Communicate clearly in English with staff, students, and faculty about technical issues, support requests, and IT procedures.
- Provide technical support and guidance in English, both in written and spoken communication, to all school stakeholders.
Expected Profile of Candidates
Qualifications:
- Undergraduate Degree in IT or similar fields.
Work History:
- At least of work experience in a similar functional environment for 2 years
Skills & Knowledge:
General & Technical Skills
- Professional training, diploma, or certification in IT.
- Ability to prepare documentation for evaluation and recommendation for management approval.
- Basic knowledge in troubleshooting and resolving computing (desktop, laptop and mobile) problems.
- Basic Experience with network (IPv4, DNS, VLAN, Wi-Fi, Firewall).
- Basic knowledge of network printers and other multimedia peripherals (projectors, microphones, amplifiers).
- Basic understanding of CCTV and access control systems.
Soft Skills
- Good communications skills, both spoken and written in English.
- Good listening, negotiation, and interpersonal skills, and Strong analytical skills.
