Human Resources Officer (Training & Development)
Position Circumstances
- Career Category: HR, Educate/Train/Teaching, Exec. / Management
- Schedule:Full-time
- Salary: Negotiable
Supervisor: Director of HR, Support & Professional Services
Training and Development Officer is responsible for overseeing the training and professional development programs within the organization. The Training and Development Officer is focusing on enhancing the skills, knowledge, and capabilities of employees within the organization. He/she encompasses various activities aimed at improving employee performance, fostering career growth, and driving organizational success through continuous learning and professional development initiatives.
Duties & Responsibilities:
- Design, develop, and implement training programs according to the needs of various departments or job roles within the organization.
- Conduct training needs analysis to identify gaps in knowledge, skills, and abilities among employees and training needs across different levels and functions of the organization.
- Facilitate training sessions, workshops, and seminars either in person or through virtual platforms. Provide engaging and interactive learning experiences for participants.
- Manage logistical aspects of training programs, including scheduling, venue arrangements, participant registrations, and tracking attendance.
- Assess the effectiveness of training programs through various evaluation methods, such as feedback surveys, assessments, and performance metrics. Use feedback to continually improve training content and delivery methods.
- Advise employees on career development opportunities and assist in creating individual development plans. Coordinate with managers to support ongoing learning initiatives.
- Work closely with Department Head, subject matter experts, and external training providers to coordinate learning initiatives and align training efforts with organizational goals.
- Recommend relevant learning opportunities and resources to foster continuous growth and career advancement.
- Provide regular reports and updates to management on training activities, outcomes, and future plans.
- Use data and insights to continuously improve and refine learning programs based on learner feedback and organizational needs.
Expected Profile of Candidates
Languages:
- English - Good
- Khmer - Good
Qualifications:
- Bachelor's Degree in Human Resources, Management, or a related field
Work History:
- Learning and development or relevant experiences for 2 years as a minimum
Skills & Knowledge:
General & Technical Skills
- Proven experience in designing and delivering training programs, preferably in a corporate setting
- Good commands in English and Khmer (writing, listening, and speaking)
- Good Computer skills in Microsoft Word, Excel, PowerPoint
Soft Skills
- Excellent communication and presentation skills, with the ability to engage and inspire learners
- Analytical skills to assess training needs, evaluate program effectiveness, and make data-driven decisions
- Ability to collaborate effectively with stakeholders at all levels of the organization
- Commitment to continuous learning and staying updated on industry trends and best practices in learning and development
International Partnerships Coordinator
Position Circumstances
- Career Category: Educate/Train/Teaching, Communications, Business Administration
- Schedule:Full-time
- Salary: Negotiable
Supervisor: Vice President, Growth & Development
The International Partnerships Coordinator supports the development, management, and implementation of the university's international partnerships. The role serves as the primary coordinator for partnership agreements, institutional engagement, international delegations, and collaborative initiatives with partner universities to advance the university's internationalization strategy.
Duties & Responsibilities:
- Coordinate the development, review, approval, execution, and renewal of international partnership agreements (e.g., MOUs, student exchange agreements, articulation agreements, and other collaboration agreements).
- Maintain the university's partnership database, monitor agreement timelines, ensure timely renewals, and prepare regular partnership reports and performance metrics.
- Serve as the primary point of contact for partner institutions, coordinating communication and facilitating collaboration between internal and external stakeholders.
- Coordinate incoming and outgoing international delegation visits, including program development, logistics, protocol, and engagement with university leadership.
- Support the implementation of international partnership initiatives, including student and faculty exchanges, joint academic programs, research collaborations, and other strategic projects.
- Collaborate with academic and administrative departments to identify partnership opportunities and ensure successful implementation of partnership activities.
- Coordinate partnership-related events, meetings, webinars, and promotional activities in collaboration with Marketing & Communications, Admission & Recruitment, Legal & Secretariat, Student Affairs Department, academic faculties, and other university offices.
- Prepare briefing materials, presentations, correspondence, and reports for senior leadership related to international partnerships and global engagement.
- Monitor partnership outcomes, collect relevant data, and recommend strategies to strengthen existing collaborations and improve partnership effectiveness.
- Perform other duties as assigned in support of the university's international engagement objectives.
Expected Profile of Candidates
Languages:
- English - Fluent
Qualifications:
- Bachelor's Degree in Business administration, communications, international relations, higher education administration, or a related field.
Work History:
- International education, higher education administration, partnership management, project coordination, international relations, or a related field. for 2 years as a minimum
Skills & Knowledge:
General & Technical Skills
- Excellent written and verbal communication skills in English.
- Proficiency in Microsoft Office and collaboration tools.
- Travel may be required from time to time.
Soft Skills
- Strong organizational and project management skills with the ability to manage multiple priorities simultaneously.
- Demonstrated ability to build and maintain professional relationships across diverse cultural backgrounds.
- Strategic thinker, strong analytical skills with the ability to interpret data and market trends
- Results-oriented with a focus on achieving and exceeding targets
- Ability to work independently as well as collaboratively in a team environment
Admissions Officer
Position Circumstances
- Career Category: Educate/Train/Teaching
- Schedule:Full-time
- Salary: Negotiable
Department: Admissions & Recruitment
Reports to: Deputy Manager, Student Recruitment & Admissions
As an Admissions Officer within the Admissions & Recruitment Department, you will play a pivotal role in managing the application process and supporting prospective students as they navigate their journey to AUPP. You will review applications, coordinate required assessments, and ensure clear and timely communication with applicants. The ideal candidate will demonstrate strong attention to detail, excellent customer service skills, and the ability to guide applicants through each stage of the admissions process with professionalism, integrity, and care.
Duties & Responsibilities:
- Receives and reviews applications, ensuring all required documents are complete and accurate, and follows up promptly with applicants regarding missing or incomplete documents.
- Reviews applicants against established admissions criteria and escalates exceptional or special cases to the supervisor for further review.
- Coordinates English placement testing and other admissions assessments or evaluation steps, as required.
- Notifies applicants of their application and admission status in a timely and professional manner.
- Provides personalized support to applicants through email, phone, Telegram, and in-person communication, addressing inquiries and concerns throughout the admissions process.
- Collaborates with other University departments, including Student Affairs, Finance, the Registrar's Office, and academic units, to support a smooth transition for admitted students.
- Maintains accurate, complete, and confidential applicant records, communications, and admission decisions in relevant systems.
- Assists in compiling and validating admissions data, statistics, and reports for internal use.
- Oversees internal and external scholarship application processes, from application review through results communication.
- Organizes and coordinates scholarship testing and evaluation processes in collaboration with relevant departments and partners.
- Works closely with Student Recruitment Officers to exchange information about prospective students and ensure consistent, accurate communication.
- Supports the Student Recruitment Team during peak recruitment and admissions periods, including University events and activities when required.
- Provides feedback to the Student Recruitment Team on lead quality, applicant questions, and the effectiveness of recruitment strategies.
- Performs other related duties as assigned by the supervisor.
Expected Profile of Candidates
Languages:
- Khmer - Fluent
- English - Fluent
Qualifications:
- Bachelor's Degree in A related field.
Work History:
- Customer service, administration, admissions, or a similar field, preferably within higher education or a related industry for 2 years as a minimum
Skills & Knowledge:
General & Technical Skills
- Excellent interpersonal and verbal and written communication skills in English and Khmer.
- Proficiency in Microsoft Office Suite; familiarity with CRM, student information, or admissions management systems is an advantage.
Soft Skills
- Proven ability to provide responsive, high-quality customer service.
- Strong attention to detail, with the ability to manage multiple applications efficiently and produce accurate reports.
- Ability to analyze situations, troubleshoot issues, and provide practical, timely solutions.
- Ability to work independently and collaboratively as part of a team.
- Demonstrates integrity, ethical judgment, fairness, and respect for applicant and student confidentiality.
- Strong organizational and time-management skills, with the ability to prioritize responsibilities and meet deadlines with minimal supervision.
- Flexibility to work occasional evenings, weekends, or extended hours during peak admissions periods and University events, as required.
Executive Administrative Assistant
Position Circumstances
- Career Category: Admin / Supervisory, Educate/Train/Teaching
- Schedule:Full-time
- Salary: Negotiable
Supervisor: Dean 6 Faculty of Business and Management
The Executive Administrative Assistant provides executive and administrative support to the Dean of the Faculty of Business and Management, and extends administrative support to the Faculty of Law and the Faculty of Social Sciences. The role is responsible for coordinating executive office operations, supporting academic administration and scheduling, planning faculty events, maintaining unit communications, and fostering collaboration with faculty, students, university offices, and external partners to advance each faculty's mission and strategic priorities.
Duties & Responsibilities:
- Manage the Dean's calendar, meetings, correspondence, reports, presentations, and other executive administrative activities, and provide equivalent administrative coordination for the Deans of Law and Social Sciences as scheduled.
- Maintain accurate records of academic information for programs in the Faculties of Business and Management, Law, and Social Sciences.
- Plan and coordinate unit events, including workshops, seminars, guest lectures, career and recruitment activities, ceremonies, and other faculty functions.
- Maintain and update faculty webpages and unit communications in coordination with Marketing and Communications.
- Support faculty and program scheduling, including term course scheduling coordination with the Registrar and the academic advising team.
- Coordinate meeting logistics, agendas, and minutes for faculty meetings, committees, and dean-level working groups.
- Support accreditation, assessment, curriculum review, quality assurance, and continuous improvement activities through documentation, data collection, and reporting.
- Prepare data summaries, dashboards, and reports to support dean-level planning and decision-making.
- Coordinate with the Registrar as needed for examination logistics; examination invigilation is staffed by the Registrar's office.
- Build and maintain effective working relationships with faculty, staff, students, and external partners across the three supported faculties.
- Perform other duties and special projects assigned by the Dean.
Expected Profile of Candidates
Qualifications:
- Bachelor's Degree in Business Administration, Management, Communications, or a related field.
Skills & Knowledge:
General & Technical Skills
- Proficiency in Microsoft Office 365, including Outlook, Teams, SharePoint, and Forms; familiarity with web content management is an advantage.
Soft Skills
- Excellent organizational, communication, interpersonal, and presentation skills with strong attention to detail.
- Demonstrated ability to manage multiple priorities across more than one office, coordinate projects, maintain confidentiality, and collaborate effectively with faculty, students, and external partners.
- Flexibility to work on varying schedules, including occasional evenings or weekends, as needed.
Technical Executive Assistant
Position Circumstances
- Career Category: Educate/Train/Teaching, Computer - General, Computer - Networking, Assistant
- Schedule:Full-time
- Salary: Negotiable
Supervisor: Dean – Faculty of Digital Technologies
The Technical Executive Assistant provides executive, administrative, and technical support to the Dean of the Faculty of Digital Technologies. The role is responsible for coordinating executive office operations, supporting academic administration, providing data-driven insights, managing strategic programs, and fostering collaboration with faculty, students, university offices, industry partners, and international collaborators to advance the Faculty's mission and strategic priorities.
Duties & Responsibilities:
- Manage the Dean's calendar, meetings, correspondence, reports, presentations, and other executive administrative activities.
- Maintain accurate records of academic information for all Faculty of Digital Technologies programs.
- Identify high-potential students and coordinate their participation in competitions, hackathons, scholarships, exchange programs, internships, research projects, leadership programs, and other academic or professional development opportunities.
- Identify, pursue, and coordinate funding opportunities, grants, sponsorships, and donor partnerships to support student scholarships, professional certifications, competitions, exchange programs, research, and other academic and career development initiatives.
- Identify students with financial need, assess their eligibility for student assistance programs, and coordinate access to the Student Needy Fund, scholarships, emergency financial aid, and other available support resources.
- Identify and track students experiencing academic or personal challenges, coordinate appropriate interventions, and support the Dean in providing timely assistance and referrals.
- Coordinate the implementation and administration of the Japanese IT Pathway program.
- Coordinate the planning, administration, and delivery of micro-credential and professional education courses for the Faculty of Digital Technologies.
- Analyze academic and operational data, prepare dashboards, reports, and performance metrics to support data-driven decision-making.
- Support accreditation, assessment, curriculum review, quality assurance, and continuous improvement activities through documentation, data collection, and reporting.
- Build and maintain relationships with industry partners to support student career development by identifying internship, cooperative education, employment, mentoring, and industry project opportunities, matching qualified students with available positions, and coordinating career engagement activities.
- Coordinate industry partnerships, workshops, seminars, guest lectures, hackathons, career fairs, recruitment activities, and other Faculty events.
- Support AI, digital transformation, innovation, and technology initiatives while assisting with project coordination, process improvement, and implementation of strategic Faculty initiatives.
- Perform other duties and special projects assigned by the Dean.
Expected Profile of Candidates
Qualifications:
- Bachelor's Degree in Information Technology, Computer Science, Information Systems, Business Administration, Data Analytics, or a related field.
Skills & Knowledge:
General & Technical Skills
- Proficiency in Microsoft Office, Google Workspace, data analytics and visualization tools.
Soft Skills
- Excellent organizational, communication, interpersonal, analytical, and presentation skills with strong attention to detail.
- Demonstrated ability to manage multiple priorities, coordinate projects, maintain confidentiality, and collaborate effectively with faculty, students, industry partners, and international collaborators.
- Flexibility to work on varying schedules, including occasional evenings or weekends, as needed.
