Job Announcement

HR & Contracting Officer, and IT Officer

with EXO Travel Cambodia

BTDC-ID: 40386
Closing Date:

Announcement Positions

Announcement Description

EXO TRAVEL is the leading destination management company (DMC) in Asia, operating in Cambodia, Vietnam, Thailand, Laos, Myanmar, Indonesia, Japan, Malaysia, Saudi Arabia, South Korea, Singapore, Morocco and Egypt. We provide travel services for tour operators, travel agents, event organizers and individuals from around the world.

Announcement Positions

HR & Contracting Officer

Position Circumstances
  • Career Category: HR, Business Administration
  • Schedule:Full-time
  • Salary: Negotiable
Position Summary

HR & Contracting officers will be handled with two parts. HR task is to provide support and services to all staff and ensure all HR processes are in line with government regulations as well as company policies & procedures. Contracting task is to develop relationships and negotiate with suppliers to ensure the company receives the best rates and services, and to constantly build good working relations with potential business partners.

Duties & Responsibilities:
  • Responsibilities HR Contracting:
  • Assist on compliance Document process in LACMS & FWCMS such as staff declaration movement, quota request, employee work book, work permit.. etc.
  • Monthly Insurance Payment
  • Screen the CVs and appoint the potential candidates for interview. Follow the interview process up to the final interview and placement.
  • Assist the Manager in regard to hiring, finalizing offer and contract.
  • Assist to order sim cards, business cards, letterhead, envelop, t-shirt when requested
  • Ensure that stationeries are available for staff to perform work and refill stock when needed
  • Encourage staff to actively support sustainability initiatives in & out the office.
  • Sustainable purchasing at office, cooperate with admin staff.
  • Incorporate sustainability tasks and responsibilities into job descriptions and staff appraisals
  • Perform other tasks as required
  • Responsibilities HR Contracting:
  • Analyze contents of contracts, and cross-check within the system team to ensure input main information accurately into the system and meet the deadline of request.
  • Update every day of new offers/promotions or any amendments based on the signed contracts.
  • Follow up countersigning contract process from both sides (hotel/restaurant and company) for official agreement (store in database only).
  • Inform all concerned departments if there is any change in service costs, hotel renovations, room upgrades, and special promotions.
  • Make and renew the credit application form with the hotels.
  • Maintain and update the Contracting Schedule Report and Allotment Schedule Report.
  • Incorporate sustainability clauses in contracts with suppliers and ensuring that we select suppliers based on environmental and social criteria
  • Ensure that signed contracts comply with EXO ethical code & relevant responsible tourism policies
  • Work Relation
  • Work with Government sector, internal & external EXO's business network
  • Liaise with Accounting/Operation/Sales departments/Tourplan/Product
  • Maintain good working relations with suppliers.
Expected Profile of Candidates
Languages:
  • Khmer - Good is required
  • English - Good is required
Qualifications:
  • Bachelor's Degree in HR or related field
Work History:
  • Experience in HR with a good company for 2 years as a minimum
Skills & Knowledge:
General & Technical Skills
  • Experience of working in the country and understanding of labor law and immigration laws.
  • Good command of Khmer and English is required.
  • Good computer literacy (MS Word, Excel, PowerPoint, Outlook)
Soft Skills
  • Be accurate, detail-oriented and responsible for work.
  • Strong teamwork & voluntarily help your departmental co-workers.
  • Strong negotiation, interpersonal and communication skills
  • Ability to work under pressure within time limits.
  • Attention to detail, with a logical approach.
  • Excellent interpersonal skills.
 
 

IT Officer

Position Circumstances
  • Career Category: Computer - General
  • Schedule:Full-time
  • Salary: Negotiable
Position Summary

IT officer is responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure. This individual participates in technical research and development to enable continuing innovation within the infrastructure. S/he also ensures that system hardware, operating systems, software systems, and related procedures adhere to organizational values.

Duties & Responsibilities:
  • Network
  • Manage Network system for good performance and stability for any machines in the organization.
  • Perform regular network monitoring, verify the integrity and availability including firewall, routers, switches, other network devices.
  • Install, update, and patch network devices with industry best practice standard.
  • Server/Desktop
  • Install new / rebuild existing servers, desktop and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements.
  • Manage and maintain all servers including but not limited to Domain Controllers, File Servers, Print Servers, check and resolve problem on system with event log or other.
  • Administer and support server operating systems and related infrastructure services, such as Active Directory, File/Print, DNS, Terminal Services, Antivirus, etc.
  • Manage and provide hardware, software and virtual server for any purposes, such as test environment to ensure availability of system management product and its functionality.
  • Upgrade and configure system software that supports the IT infrastructure per project or operational needs.
  • Perform regular system monitoring, verify the integrity and availability of all hardware, server resources, systems and key processes, review system and application logs, and verify completion of scheduled jobs such as backups, and related administration tasks.
  • Maintain and support system management products for technical defect, security patches, security hardening.
  • User
  • Manage user account and permission for access email, domain, shared folder and internal website.
  • Research for IT and technology-related issues.
  • Perform daily backup operations and DRP Activity, ensure all required file systems and system data are successfully backed up to the appropriate media, recovery tapes or disks are created, and media is recycled and sent off site as necessary.
  • Work closely with user, provide support per request from various user. Investigate and troubleshoot issues.
  • Additional responsibilities
  • Advice and conduct knowledge and practice transfer to related IT system administrator and system operation group.
  • Ongoing support for future enhancement and customization request for specific purpose .
  • Be sometimes required to work evenings and/or weekends, sometimes with little advanced notice.
  • Work Relation
  • Work with internal & external EXO's business network.
  • Maintain good working relations with suppliers.
Expected Profile of Candidates
Languages:
  • English - Good
Qualifications:
  • Bachelor's Degree in IT, Computer Science, or related field.
Work History:
  • IT support function for 2 years as a minimum
Skills & Knowledge:
General & Technical Skills
  • Good command of spoken and written English
  • Hands‑on experience with Windows OS, PC hardware, and basic IP networking.
  • Exposure to routers, switches, and firewalls (Fortinet/FortiOS experience is a plus)
  • Excellent logically troubleshooting skill.
  • Good computer literacy (MS Word, Excel, PowerPoint, Outlook)
  • Good command of both written and spoken
Soft Skills
  • Highly Responsible, reliable and self-Managed.
  • A team player with a positive and dynamic personality.
  • Work Independently, under pressure, with time constraints and with minimum supervision.
  • Fast learner and self-taught.
  • Excellent interpersonal and presentation skills.
 

How to Apply

Note: This job description is not intended to be all inclusive. Incumbents may perform other duties as negotiated to meet the ongoing needs of the organization.

Interested applicants, please send a CV and detailed cover letter with the expected salary by email to email address provided in the contact details.

Only shortlisted applicants will be notified for an interview.

 

Contact Details

Office Address
  • GIA Tower, 1st Floor, Sopheak Mongkul Rd, Diamond Island, Phum 14, Sangkat Tonle Basak, Khan Chamkar Mon, Phnom Penh, Cambodia
 
Contact Name
  • Ms. Mout Sokha - HR & Contracting Manager
 
Phone
 
Email
 
Website