Indochina Research (Cambodia) Co., Ltd (IRL) is one of the leading full service commercial and social research agencies, operating for more than 20 years in in south-east Asia. With regional capacity, we set the standard for high quality and extensive research experience across multiple industry sectors, providing and offering fieldwork and full report services in Cambodia, Laos, Myanmar and Vietnam.
To support our business growth in Cambodia, we are now looking for a Human Resources and Admin Manager/Senior Manager (1 position) to work in the Phnom Penh Office. Candidates with less work experience would be considered as Human Resources and Admin Executive.
Duties
Bachelor’s Degree in Administration, Business, Management, Human Resources, Psychology and related disciplines
At least 6 years of work experience in Office Admin & Human Resources (both Staff Acquisition and Staff Retention)
With pleasing and bubbly personality
Ability to meet deadlines and to do multiple tasks
Ability to work independently and within the team
Good interpersonal and communication skills, at ease with both local and international audience e.g. good English and Khmer language skills – speaking, reading and writing)
People-oriented and loves to communicate with staff
Pro-active, forward thinker (innovative in thinking) and risk taker
Self-aware, self-driven, confident and is good on critical thinking
Open to digital processes and ways of thinking
Has great ideas about staff acquisition and staff retention strategies and tacticals
Requirements
To be the main ambassador of talent management of the company in terms of talent acquisition and retention
To manage/supervise the Admin & Talent Management Department of the company (with 5 direct reports)
To manage the Admin & Talent Management Department on
General administrative and secretarial services to the staff as required so that the business and management tasks undertaken by the staff are as efficient as possible and so that any relevant deadlines are meet
Distribute various forms of communication (memos, documents, reports and other materials) to IRL staff, IRL offices, IRL clients and suppliers as directed by the Managing Director from time to time.
Arrange business visas, visa extensions, and other documentations related to IRL foreign staff to ensure that these processes run smoothly and the appropriate records remain up-to-date and accurate.
Ensure general maintenance of the building (overall cleanliness, status of air conditioners, F&B supply, etc.)
Order office supplies to ensure that these are always sufficient for office operations.
Maintain HR System especially updation of staff personal information and reconcile staff leaves
Arrange to set up phone number, business cards for new staff and as required by the Managing Director
Maintain employee files to comply with Cambodian Labor Law such as NSSF, Staff Work Permit, Physical Check…etc.
Point of contact for staff related matters and government liaison to advise SMT of any internal issue or external issue regarding the labor laws or other compliance matters.
Recruit new staff and arrange induction plan for new staff
Manage and prepare staff payroll using the HR system and NSSF monthly payment
Coordinate and implement Performance Management System of IRL, compensation and other staff benefits
Help manage and execute HR & Admin policies and procedure, and Staff Handbook policies
Maintain, update and implement staff development and training plans
Organize staff activities like staff retreat, staff birthday, staff new year party and other parties as required by Managing Director
Lead the monitoring of internal metrics (Performance Management System, Project Satisfaction Score)
Other tasks as assigned by the Managing Director
To identify improvement areas in the area of talent management
To digitalize some of the tasks of the Admin and Talent Management team with work efficiencies as the main goal
To partner with Field Management Team in recruiting field interviewers and team leaders
To support our growth in Cambodia, we are now looking for (Senior) Research Executive, in our Phnom Penh Office. Candidates with less experience or recent grads are encouraged to apply and will be considered as Research Executive.
Duties
Assist in client liaison: This entails taking client briefs and interacting with clients about quotes and projects from setup through the presentation of outcomes;
Assistance with the proposal, project management, and deliverables preparation:
prepare project budgets, costs, and timelines based on customer and internal talks;
assist in the preparation and translation of fieldwork materials (such as screeners, questionnaires, and stimulus materials) from English to Khmer and vice versa;
collaborate closely with project employees (Fieldwork, Quality Control, and Data Management), sub-contractors, and management to plan and arrange work for research projects (including validation of fieldwork data);
inform Client Management Group and customers of any concerns that may delay project completion, and explore viable solutions;
make satisfactory research reports (storytelling, properly organized, correct information & analytical comments and interpretations) and present to Business Unit Head for evaluation before client delivery date;
churn data using SPSS and other statistical applications for use as research data or to contribute to the study results tale;
Assistance in Business Development Initiatives of the Business Unit
attend client/prospect meetings with RMs/SRMs.
find new customers to grow the business (can be done via email or calls)
promote Indochina Research within Cambodian networks to improve its reputation and proportion of commercial research investment in Cambodia.
Compliance with Administrative Guidelines and Procedures
Keep accurate project spending records to comply with Indochina Research finance administration procedures
Compliantly draft and finalize relevant administrative paperwork within stipulated times.
Requirements
Obtain BA in related fields
Has at least three (3) years of experience conducting market research projects
Has a strong ability to pick up new techniques and develop market research skills
Has excellent listening and communication abilities in both English and Khmer – spoken and written
Has good project management skills
Self-aware, self-driven, confident, and is good at critical thinking
Knowledge of basic software applications such as SPSS, Qualtrics, SurveyToGo, Ruby, video editing, and Photoshop is advantageous.
How to Apply
IRL offers competitive remuneration and career opportunities to the right candidate.
Only shortlisted candidates will be contacted for interviews. For interested candidates, please send your resume/CV current and expected salary to email provided in the contact details and a telegram number at 089 666 358on or before October 21, 2022
