Health Transformation Assessment Advisor
- Career Category: Advisor / Individual Consultant, Business Administration, Computer - General
- Schedule:Full-time
- Salary: N/A
The Digital Transformation Assessment Advisor will play a pivotal role in guiding Department of Digital Health/DDH through its digital journey. This position is responsible for conducting comprehensive assessments of the organization's current digital capabilities, processes, and technologies, identifying gaps and opportunities for improvement. The Advisor will provide expert recommendations and actionable insights to inform the development and execution of digital transformation strategies, ensuring alignment with organizational goals and market trends.
Duration of contract:
12 months full time, from date of signing contract, with possible extension based on quarterly performance evaluation and business needs.
Location
The selected National Consultant will be based at the Ministry of Health. Travel and short overnight stays in the provinces may be required from time to time. In this event per diem and travel will be payable at standard project rates.
Reporting Requirements
Outputs will be delivered to the Project Director and Project Manager and the MoH Project Management Team (PMT). The report must be copied to the Digital Health Department Director who takes charge of contract management.
- Current State Assessment:
- Conduct in-depth analyses of existing digital infrastructure, systems, applications, and tools across various departments.
- Evaluate current business processes, workflows, and operational models to identify digital bottlenecks, inefficiencies, and manual dependencies.
- Assess the MoH's digital maturity level, including technological capabilities, data management practices, organizational culture, and talent readiness.
- Interview stakeholders at all levels to gather insights on digital challenges, needs, and aspirations.
- Gap Identification & Opportunity Analysis:
- Identify critical gaps between the current state and desired future digital capabilities.
- Pinpoint opportunities for leveraging emerging technologies (e.g., AI, machine learning, IoT, cloud computing, blockchain) to enhance efficiency, innovate services, and improve decision-making.
- Analyze market trends, peer digital strategies, and best practices to benchmark the organization's digital standing.
- Recommendations & Roadmap Development:
- Develop detailed reports outlining findings, key challenges, and strategic recommendations for digital transformation initiatives.
- Propose technology solutions, process re-engineering, and organizational changes to drive digital maturity.
- Contribute to the development of a phased digital transformation roadmap, prioritizing initiatives based on feasibility, impact, and return on investment (ROI).
- Define key performance indicators (KPIs) and metrics for measuring the success of digital transformation efforts.
- Stakeholder Engagement & Communication:
- Present assessment findings and recommendations clearly and persuasively to senior leadership and cross-functional teams.
- Facilitate workshops and discussions to build consensus and foster a shared understanding of digital transformation goals.
- Act as a trusted advisor, providing expert guidance and support throughout the transformation lifecycle.
- Perform relevant additional tasks as requested by the DDH Director.
- Risk Management:
- Identify potential risks associated with digital transformation initiatives (e.g., data security, system integration, change management) and propose mitigation strategies.
- Collaboration and communication between 3 other coordination.
- Bachelor's Degree in Business Administration, Information Technology, Computer Science, Management Consulting, or a related field.
- Master's Degree in or relevant professional certifications (e.g., PMP, TOGAF, ITIL) is preferred
- Progressive experience in digital transformation, management consulting, IT strategy, or a similar advisory role for 5 years as a minimum
- Proven experience in conducting comprehensive digital maturity assessments, capability analyses, or strategic planning for large-scale organizations.
- Demonstrated track record of developing actionable recommendations and roadmaps for digital initiatives.
- Experience across various digital domains (e.g., customer experience, operational efficiency, data analytics, cloud adoption).
- Strong understanding of enterprise architecture, IT infrastructure, and various software solutions (e.g., ERP, CRM, cloud platforms).
- Familiarity with emerging technologies (AI, ML, IoT, big data, blockchain) and their potential business applications.
- Knowledge of cybersecurity principles and data privacy regulations.
- Exceptional analytical and critical thinking skills, with the ability to synthesize complex information into clear insights.
- Superior communication and presentation skills, capable of influencing and engaging diverse audiences, including executive leadership.
- Strong interpersonal skills and ability to build rapport and trust with stakeholders.
- Excellent project management and organizational abilities, with a keen eye for detail.
- Proactive, self-motivated, and adaptable to a fast-paced, evolving environment.
- Ability to work independently and collaboratively within a team.
