Head of Safeguarding and Pastoral Care
Position Circumstances
- Career Category: Social Work, Community Development, Rural development, Health / Medical - Psychology
- Schedule:Full-time
- Salary: Negotiable
Job Purpose
The Head of Safeguarding and Pastoral Care is responsible for leading and managing the social work to ensure the safety, wellbeing, and holistic development of students. The role oversees case management, child protection, family support services, counseling interventions, and community engagement initiatives. The Head of Safeguarding and Pastoral Care works closely with school leadership, teachers, families, and external stakeholders to promote student welfare, strengthen family support systems, and ensure compliance with safeguarding and child protection standards.
Location: Smiling Gecko Education Campus, Kampong Chhnang Province
Reports To: School Director
Duties & Responsibilities:
- Lead, supervise, and provide technical guidance to the Social Work team to ensure effective delivery of student welfare and family support services.
- Develop, implement, and monitor social work policies, procedures, and case management systems in accordance with organizational and child protection standards.
- Oversee the identification, assessment, and support of students and families facing social, emotional, behavioral, financial, or protection-related challenges.
- Ensure timely and appropriate responses to child protection concerns, safeguarding issues, abuse allegations, neglect, gender-based violence, and other high-risk cases.
- Lead case management processes, including risk assessments, intervention planning, referrals, follow-up actions, and case reviews.
- Coordinate with school leadership, teachers, and support staff to develop and implement learning and behavioral support strategies for students requiring additional assistance.
- Conduct or oversee home visits, family assessments, and community outreach activities to strengthen student and family support.
- Provide counseling, crisis intervention, and psychosocial support services or ensure appropriate referrals to specialized service providers.
- Collaborate with the Front Office and academic teams to monitor student attendance, engagement, retention, and overall wellbeing.
- Build and maintain strong relationships with parents, guardians, government agencies, NGOs, healthcare providers, and community partners to support students and families.
- Develop and implement preventive programs, awareness campaigns, and training related to child protection, safeguarding, mental health, positive parenting, and violence prevention.
- Monitor department performance, analyze case trends, and prepare regular reports, recommendations, and updates for school management.
- Ensure proper documentation, confidentiality, and secure management of all student and family records.
- Manage departmental budgets, resources, work plans, and annual objectives to ensure efficient operations.
- Facilitate capacity-building and professional development opportunities for social work staff and relevant school personnel.
- Advocate for the rights, protection, and wellbeing of children and vulnerable families in accordance with national laws and organizational values.
- Represent the school in meetings, networks, and partnerships related to social work, safeguarding, and child welfare initiatives.
- Perform other duties as assigned by the School Director or senior management.
Benefits:
- Health Insurance
- Accommodation Provided
- Seniority Indemnity
- Three Meals Provided Daily
- Weekend Shuttle Bus Service to and from Phnom Penh
- Professional Development and Training Opportunities
- Supportive and Collaborative Working Environment
- Career Growth and Advancement Opportunities
Expected Profile of Candidates
Languages:
- Khmer - Fluent
- English - Fluent
Qualifications:
- Bachelor's Degree in Social Work, Psychology, Sociology, Counseling, Community Development, or a related field.
Work History:
- Experience in social work, counseling, child protection, or community development for 5 years as a minimum
- At least of experience in a supervisory or leadership role for 2 years
Skills & Knowledge:
General & Technical Skills
- Experience working with children, vulnerable families, schools, NGOs, or community-based programs.
- Demonstrated experience managing complex child protection and case management situations.
- Sound knowledge of child protection, safeguarding, crisis intervention, gender-based violence, and case management practices.
- Strong organizational, planning, and project management skills.
- Proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook.
- Strong written and spoken English and Khmer communication skills.
Soft Skills
- Strong leadership, team management, and staff development skills.
- Strong counseling, communication, and relationship-building skills.
- Ability to establish trust and maintain effective relationships with students, families, staff, and external stakeholders.
- Excellent problem-solving, decision-making, and conflict-resolution abilities.
- Ability to handle sensitive and confidential information with professionalism and discretion.
- Commitment to child rights, safeguarding principles, and promoting violence-free environments for children and women.
Sponsorship Coordinator
Position Circumstances
- Career Category: Educate/Train/Teaching, Business Administration, Social Work, Communications
- Schedule:Full-time
- Salary: Negotiable
The Sponsorship Coordinator is responsible for coordinating and implementing sponsorship program activities, maintaining accurate sponsorship records, facilitating communication between sponsors and beneficiaries, and ensuring compliance with the organization's sponsorship policies and procedures. The position plays a key role in strengthening relationships with sponsors, supporting sponsored children and families, and ensuring timely reporting and documentation.
Location: Smiling Gecko Education Campus, Kampong Chhnang Province
Reports To: School Director
Duties & Responsibilities:
- Implement and ensure compliance with the Sponsorship Program SOPs and organizational policies.
- Coordinate daily sponsorship activities and maintain accurate sponsorship records and databases.
- Manage sponsorship applications, renewals, transfers, terminations, and related updates.
- Serve as the main liaison between sponsors, sponsored children, schools, and relevant departments.
- Coordinate the collection and submission of sponsorship letters, photos, reports, and other sponsorship materials.
- Respond to sponsor inquiries promptly and maintain positive relationships with sponsors.
- Organize and support sponsor visits, virtual meetings, and sponsorship-related events.
- Prepare sponsorship reports, statistics, updates, and other required documentation for management.
- Ensure proper filing, confidentiality, and security of sponsorship records and personal data.
- Coordinate with school staff to collect student information and prepare child progress reports and sponsorship updates.
- Provide administrative support, including drafting correspondence, coordinating meetings, and preparing presentations.
- Monitor program quality, support audits and evaluations, recommend process improvements, and perform other duties as assigned.
Benefits:
- Health Insurance
- Accommodation Provided
- Seniority Indemnity
- Three Meals Provided Daily
- Weekend Shuttle Bus Service to and from Phnom Penh
- Professional Development and Training Opportunities
- Supportive and Collaborative Working Environment
- Career Growth and Advancement Opportunities
Expected Profile of Candidates
Languages:
- English - Good
Qualifications:
- Bachelor's Degree in Education, Business Administration, Management, Social Work, International Development, Communications, or a related field.
Work History:
- Experience in administration, customer service, sponsorship, donor relations, education, or a related field for 1 to 2 years as a minimum
Skills & Knowledge:
General & Technical Skills
- Experience working with children, NGOs, schools, or community programs is an advantage.
- Good command of spoken and written English, including the ability to write professional emails, reports, and correspondence.
- Proficiency in Microsoft Office applications, particularly Excel, Word, Outlook, and PowerPoint.
- Strong problem-solving, analytical, and follow-up skills with the ability to work independently and proactively.
Soft Skills
- Strong organizational, coordination, and time-management skills with the ability to manage multiple tasks and meet deadlines.
- Excellent interpersonal, communication, and relationship-building skills.
- Strong attention to detail with a high level of accuracy in data management and record-keeping.
- Ability to work effectively both independently and collaboratively as part of a team.
- Professional, trustworthy, responsible, and committed to organizational values, safeguarding principles, and confidentiality.
- Child-friendly, passionate about supporting children's development, with a positive attitude and willingness to learn and continuously improve.
Academic English Support & Teaching Assistant
Position Circumstances
- Career Category: Educate/Train/Teaching
- Schedule:Full-time
- Salary: Negotiable
Nationality: Cambodian National.
Role Overview
We are seeking a dedicated and motivated Academic English Support & Teaching Assistant to join our educational team. In this role, you will work closely with and directly assist the English Curriculum Coordinator to provide vital administrative and instructional support to the English Department throughout the school.
This position is an excellent opportunity for growth, offering targeted professional development while making a meaningful impact on our students' educational journeys.
Location: Smiling Gecko Education Campus, Kampong Chhnang Province
Reports To: English Curriculum Coordinator / School Director
Duties & Responsibilities:
- Curriculum & Departmental Support
- Directly assist the English Curriculum Coordinator with administrative tasks, scheduling, and general department organisation.
- Support English teachers across the school in maintaining an effective, organised, and positive learning environment.
- Help prepare, organise, and manage teaching materials, resources, and student records.
- Provide short-term classroom cover for teachers when strictly necessary.
- Student Intervention & Small-Group Instruction
- Lead small-group tutoring sessions and deliver targeted remedial English classes for students needing extra academic support.
- Guide individual students or small groups competently with minimal direct supervision.
- Use encouraging, interactive questioning and prompting techniques to guide student learning without simply giving away answers.
- Adapt explanations and communication styles to match the students' specific language proficiency levels.
- Provided Professional Training
- To help you excel and grow in your career, this role includes structured training and mentorship in:
- School Administration Tasks: Gain experience in various administrative functions within an educational setting.
- Cambridge Exam Preparation: Learn about the structure and requirements of Cambridge English examinations and how to support students.
- Teaching English as a Second Language (TESOL): Enhance teaching skills and learn best practices for working with English language learners.
Benefits:
- Health Insurance
- Accommodation Provided
- Seniority Indemnity
- Three Meals Provided Daily
- Weekend Shuttle Bus Service to and from Phnom Penh
- Professional Development and Training Opportunities
- Supportive and Collaborative Working Environment
- Career Growth and Advancement Opportunities
Expected Profile of Candidates
Languages:
- Khmer - Fluent
- English - Good
Qualifications:
- Bachelor's Degree in Education, English, TEFL, TESOL, or an equivalent field.
Work History:
- At least of relevant working experience for 1 year
Skills & Knowledge:
General & Technical Skills
- Khmer: Native speaker.
- English: Minimum B2 level proficiency (Upper-Intermediate) or higher, with strong reading, writing, and speaking skills.
Soft Skills
- Mindset: A genuine love for working with children and supporting their growth.
- Soft Skills: High social competency, flexibility, strong teamwork skills, and the ability to work independently under pressure.
- Cultural Fit: Comfortable and enthusiastic about working within an intercultural NGO context.
