Head of Accounting, Tax and Tax Audit Services
Position Circumstances
- Career Category: Accounting, Accounting - Taxation / Audit, Business Administration, Exec. / Management
- Schedule:Full-time
- Salary: Negotiable
Department: Operations (Accounting & Tax Service Line)
Reports To: Operations Manager
The Head of Accounting, Tax and Tax Audit Services is responsible for leading and managing the Accounting, Tax, and Tax Audit Service Departments to ensure high-quality client service delivery, compliance with applicable regulations, operational efficiency, and business growth. The role oversees client engagements, team development, quality control, and strategic planning while maintaining strong client relationships and ensuring compliance with professional standards.
Duties & Responsibilities:
- Strategic Leadership
- Lead the Accounting, Tax, and Tax Audit Departments in achieving the company's business goals through effective planning, resource management, and service delivery.
- Grow the Accounting, Tax, and Tax Audit business by acquiring new clients, expanding client services, and improving operational efficiency and profitability.
- Identify and implement opportunities to enhance service quality, improve operational efficiency, and develop new business opportunities.
- Stay updated on accounting, tax, audit, and regulatory changes and assess their impact on the company and clients.
- Accounting Services Management
- Oversee bookkeeping, financial reporting, and financial statement preparation engagements.
- Ensure compliance with applicable accounting standards and regulatory requirements.
- Review and approve financial reports before submission to clients.
- Supervise the preparation and submission of ACAR financial reports, ensuring compliance with regulatory requirements and accounting standards.
- Establish and maintain accounting policies, procedures, and quality standards (if required).
- Tax Services Management
- Review and approve monthly and annual tax returns, ensuring accuracy, completeness, compliance with applicable tax regulations, and timely filing with the GDT.
- Provide technical guidance on tax regulations.
- Tax Audit Services Management
- Oversee and manage tax audit engagements for client conducted by tax authorities.
- Develop tax audit strategies and coordinate responses to audit inquiries, assessments, and information requests from tax authorities, ensuring compliance and protecting clients' interests.
- Review supporting documentation and tax positions to ensure compliance and minimize tax risks.
- Represent and assist clients during tax audits, investigations, and negotiations with tax authorities.
- Monitor audit progress and ensure timely completion of all audit-related requirements.
- Identify and mitigate tax risks arising from audit findings and regulatory reviews.
- Advise clients on corrective actions and tax compliance improvements following audit outcomes.
- Advisory Services Management
- Provide up to 30 minutes of complimentary tax consultation to new clients following the successful approval of their business registration by the relevant authorities.
- Provide strategic advice on financial management, regulatory compliance, and business operations.
- Identify risks and opportunities and recommend practical solutions to improve business performance.
- Provide technical guidance on accounting standards, tax regulations, and regulatory requirements.
- Develop and expand advisory service offerings to meet client needs and market demands.
- Review and approve advisory reports, recommendations, and client deliverables.
- Build strong client relationships and serve as a trusted business advisor to key clients.
- Support business development initiatives by identifying and pursuing advisory opportunities.
- Client Relationship, Engagement and Retention Management
- Serve as the primary contact for key clients and maintain strong professional relationships.
- Prepare and issue client proposals, engagement letters, and service agreements, ensuring accurate service scope, pricing, deliverables, and contractual terms.
- Conduct client meetings to understand business needs and provide appropriate service solutions.
- Oversee client onboarding and ensure smooth engagement commencement.
- Monitor client satisfaction and address client concerns or service issues in a timely manner.
- Build long-term client relationships to support client retention and loyalty.
- Identify opportunities to expand services and provide additional value to existing clients.
- Lead contract renewals and service agreement extensions with existing clients.
- Collaborate with internal teams to ensure high-quality and timely service delivery.
- Support business development initiatives and contribute to revenue growth through client referrals, cross-selling, and upselling opportunities.
- Team Leadership and Development
- Lead, mentor, and develop professional staff.
- Conduct performance evaluations and career development planning.
- Ensure adequate staffing and resource allocation across engagements.
- Foster a culture of professionalism, accountability, and continuous learning.
- Quality Assurance and Risk Management
- Establish quality control procedures for Accounting, Tax, and Tax Audit services.
- Conduct engagement reviews to ensure accuracy and compliance.
- Manage professional risks and ensure adherence to ethical standards.
- Implement corrective actions to address identified issues.
- Financial and Operational Management
- Manage departmental budgets and ensure profitability of Accounting, Tax, and Audit service lines through effective cost control, pricing, and resource utilization.
- Ensure efficient workflow management and resource planning.
- Prepare management reports and departmental performance analyses.
- Reporting and Updates
- Report weekly on the progress of client engagements, highlighting completion status, risks, and support required.
- Attend Head of Service meetings as scheduled and actively participate in discussions on operational performance, client issues, and service line development.
Benefits:
- Working Schedule: Monday to Friday, 8:00 AM – 5:00 PM
- Probation Period: 3 months, with performance review upon completion
- Salary Increase: Offered after successful completion of probation (upon discussion)
- Annual Salary Review: Based on individual and company performance
- Performance Bonus: May be provided quarterly according to actual performance
- Paid Leave: According to the Cambodian Labor Law (annual leave, sick leave, public holidays)
- Company Events: Quarter & annual staff party, team-building activities, birthday, etc.
- Work Environment: Friendly, professional, and collaborative
- Professional Growth: Opportunity to grow with our business service teams
- KPI will be set in a separate document
- Compensation & Benefits (C&B): will be shared in a separate document.
Expected Profile of Candidates
Languages:
- English - Fluent
- Chinese - Good is preferred
- Khmer - Fluent
Qualifications:
- Master's Degree in Accounting, Finance, Taxation, or Business Administration is preferred
- Bachelor's Degree in Accounting, Finance, Auditing, or related field.
Work History:
- Senior management or leadership role for 5 years as a minimum
Skills & Knowledge:
General & Technical Skills
- Experience in a professional accounting firm or consulting environment is highly preferred.
- Proven experience managing multiple client engagements and teams.
- Professional qualification such as CPA, ACCA, CA, CAT, or equivalent preferred.
- Minimum 8–10 years of progressive experience in accounting, taxation, and auditing.
- Strong knowledge of accounting standards and financial reporting requirements.
- Comprehensive understanding of tax regulations and compliance requirements.
- Strong understanding of auditing standards and audit methodologies.
- •Familiarity with regulatory requirements and corporate compliance obligations.
- Fluent in Khmer and English (spoken and written), and Chinese is a plus
Soft Skills
- Leadership and people management skills.
- Strategic thinking and business acumen.
- Strong analytical and problem-solving abilities.
- Excellent communication and presentation skills.
- Client relationship and stakeholder management.
- Project management and organizational skills.
- Ability to work under pressure and manage multiple priorities
Accounting and Tax Specialist
Position Circumstances
- Career Category: Accounting, Accounting - Taxation / Audit, Business Administration
- Schedule:Full-time
- Salary: Negotiable
Department: Operations (Accounting & Tax Service Line)
Reports To: Head of Accounting & Tax Services
Accounting & Taxation Specialist at Making It Easy Co., Ltd. will deliver excellent client-based accounting and taxation services. This role is to ensure compliance with Cambodian regulations, provide accurate and timely financial support, and contribute to retaining the company’s clients through high-quality service and relationship management at the highest rate.
Duties & Responsibilities:
- Client-Based Accounting Services:
- Prepare accurate financial records, including bookkeeping and reconciliations, in alignment with client needs.
- Assist clients in developing and managing their financial systems and records.
- Generate monthly and annual financial reports for clients.
- Prepare Financial Statement submission to ACAR ensuring compliance with deadlines and regulatory standards.
- Client-Tax Compliance Services:
- Manage the preparation and filings of monthly and annual tax returns for clients.
- Ensure all tax submissions are completed on time, accurately and meet Cambodian regulatory standards.
- Stay updated on Cambodian tax laws and advise clients on changes that may impact their businesses.
- Client Retention and Relationship Management:
- Build and maintain strong relationships with clients by providing responsive and professional
- service to ensure the client’s satisfaction.
- Conduct regular client check-ins to understand their evolving needs and address any concerns.
- Work closely with clients to identify additional services that may enhance their business operations.
- Compliance and Advisory Services:
- Ensure all accounting and tax processes comply with local regulations and international best practices.
- Provide clients with strategic advice to optimize their tax obligations and improve financial efficiency.
- Perform comprehensive business compliance check-up
- Support clients during audits or reviews by regulatory authorities.
- Client business check-up
- Perform comprehensive business compliance check-up
- Reporting and Updates:
- Provide weekly progress updates to the Head of Accounting and Tax Services on client projects.
- Contribute to the development of internal templates and tools to improve service efficiency.
- Address to the Head of Accounting and Tax Services immediately after any issues arise which cause the roadblock of implanting the client projects.
- Risk and Safety Management
- Liaise with clients to clarify issues, asking clarification questions, and communicating clearly to ensure the consistency of the bookkeeping and tax filings.
- Maintain detailed records of all financial and tax-related interactions with clients.
- Perform a daily backup of client accounting software data to ensure you have a recent copy of your client data in case of data loss, technical issues, or other unforeseen circumstances.
- Maintain the confidentiality of the client’s information
- Sale Supports:
- Provide support to the Sales Team when needed to answer technical questions regarding the Accounting and Taxation Law.
- Internal Supports:
- Provide internal support to MiE when needed regarding the Accounting and Taxation issues.
- Other tasks as assigned by direct supervisor
Benefits:
- Working Schedule: Monday to Friday, 8:00 AM – 5:00 PM
- Probation Period: 3 months, with performance review upon completion
- Salary Increase: Offered after successful completion of probation (upon discussion)
- Annual Salary Review: Based on individual and company performance
- Performance Bonus: May be provided quarterly according to actual performance
- Paid Leave: According to the Cambodian Labor Law (annual leave, sick leave, public holidays)
- Company Events: Quarter & annual staff party, team-building activities, birthday, etc.
- Work Environment: Friendly, professional, and collaborative
- Professional Growth: Opportunity to grow with our business service teams
- KPI will be set in a separate document
- Compensation & Benefits (C&B): will be shared in a separate document.
Expected Profile of Candidates
Languages:
- English - Fluent
- Khmer - Fluent
Qualifications:
- Bachelor's Degree in Finance, accounting, business administration, or a related field is usually required is required
Work History:
- Expertise in accounting firms for 3 years as a minimum
Skills & Knowledge:
General & Technical Skills
- Strong knowledge in Cambodian Accounting Standards and Taxation Laws
- Strong Analytical and Financial Reporting Skills
- Proficiency in accounting software and tools (Excel, QuickBooks)
- Excellent Client Service and Communication Skills
- Fluent in Khmer and English (spoken and written)
Soft Skills
- Excellent attention to detail and organizational abilities
- Excellent time management skills and ability to handle multiple clients and meet deadlines
- Problem-Solving and Strategic Thinking
- Good organizational skills and leadership potential
- Friendly with a cheerful personality
Key Account Manager
Position Circumstances
- Career Category: Sales / Marketing, Business Administration, Communications, Exec. / Management
- Schedule:Full-time
- Salary: Negotiable
Department: Sales & Marketing Department
Reports To: Sales & Marketing Manager
The Key Account Manager (KAM) is responsible for managing and growing strategic client relationships across all company service lines. This role focuses on client retention, recurring revenue growth, cross-selling, upselling, and long-term account development.
The KAM acts as the primary relationship owner for assigned strategic accounts (top 20% VIP Clients/Partners) and ensures clients receive proactive support, professional communication, and long-term business solutions aligned with their growth stage, across all MiE’s Main Service Lines. Chinese-speaking and English-Speaking ability are required due to frequent engagement with Chinese-speaking and English-Speaking investors and companies.
Duties & Responsibilities:
- MARKETING & BUSINESS DEVELOPMENT SUPPORT
- Support the company’s marketing and lead generation initiatives.
- Invite prospecting and potential clients to join company events, webinars, networking sessions, and other campaigns with the purpose of building relationships, generating leads, and closing sales.
- Support event attendance follow-up and sales conversion activities.
- Identify and introduce potential strategic partners, referral partners, and collaboration opportunities.
- Identify satisfied clients who may be suitable for testimonials, case studies, success stories, interviews, or other marketing purposes.
- Coordinate with the Marketing team to strengthen brand visibility and business growth initiatives.
- KEY ACCOUNT MANAGEMENT
- Manage portfolio of strategic and high-value clients (Top 20% VIP Clients/Partners).
- Build long-term business relationships with key decision makers.
- Conduct regular account review meetings with clients.
- Understand client business objectives and operational challenges.
- Ensure excellent post-sales client experience.
- Maintain high client retention and satisfaction.
- CROSS-SELLING & UPSELLING
- Identify opportunities across all MiE Main Service Lines.
- Introduce additional services aligned to client lifecycle stage.
- Coordinate with internal departments to propose integrated solutions.
- Increase recurring and bundled service revenue.
- Promote long-term service engagement rather than one-time transactions.
- CLIENT RETENTION & CHURN MANAGEMENT
- Monitor client engagement and satisfaction levels.
- Identify early warning signs of client dissatisfaction.
- Escalate and coordinate issue resolution internally.
- Develop account retention strategies.
- Maintain strong renewal and recurring service rates.
- STRATEGIC CLIENT COMMUNICATION
- Serve as the primary communication bridge between clients and internal teams.
- Ensure professional, timely, and solution-oriented communication.
- Prepare account updates, reports, and strategic recommendations.
- Conduct executive-level client presentations when necessary.
- CRM & ACCOUNT REPORTING
- Maintain accurate CRM records and client interaction history.
- Monitor account revenue, pipeline, and renewal opportunities.
- Submit monthly account performance reports.
- Track account growth opportunities and service penetration.
- INTERNAL COORDINATION
- Coordinate with Operations, Finance, HR, and Consulting teams.
- Ensure smooth onboarding and service delivery.
- Support internal teams in understanding client expectations.
- Maintain alignment between sales promises and operational delivery.
Benefits:
- Working Schedule: Monday to Friday, 8:00 AM – 5:00 PM
- Probation Period: 3 months, with performance review upon completion
- Salary Increase: Offered after successful completion of probation (upon discussion)
- Annual Salary Review: Based on individual and company performance
- Performance Bonus: May be provided quarterly according to actual performance
- Paid Leave: According to the Cambodian Labor Law (annual leave, sick leave, public holidays)
- Company Events: Quarter & annual staff party, team-building activities, birthday, etc.
- Work Environment: Friendly, professional, and collaborative
- Professional Growth: Opportunity to grow with our business service teams
- KPI will be set in a separate document
- Compensation & Benefits (C&B): will be shared in a separate document.
Expected Profile of Candidates
Languages:
- English - Fluent
- [Chinese (Mandarin)] - Fluent
- Khmer - Good is preferred
Qualifications:
- Bachelor's Degree in Business Administration, Marketing, Management, or related field
Work History:
- Leadership role for 3 years as a minimum
- B2B sales, account management, or client relationship management for 5 years as a minimum
Skills & Knowledge:
General & Technical Skills
- Experience handling international and corporate clients
- Experience in professional services, consulting, or business services is preferred
- Strong communication, negotiation, and relationship-building skills
- Strong understanding of compliance-driven sales
- Proficiency in Microsoft Office 365 and CRM systems. 4.4 LANGUAGE
- Excellent English and Chinese (Mandarin) communication
- Khmer is a strong advantage
Soft Skills
- Revenue-Driven – Owns target
- Lifecycle-Oriented – Thinks long-term client growth
- Margin-Conscious – Protects profitability
- Disciplined – Maintains CRM accuracy
- Professional – Represents premium B2B brand
- Structured – Follows qualification system
- Growth-Minded – Seeks upsell opportunities
Sales Consultant (HR & Talent Management)
Position Circumstances
- Career Category: Sales / Marketing, HR, Business Administration, Advisor / Individual Consultant
- Schedule:Full-time
- Salary: N/A
Department: Sales & Marketing Department
Reports To: Sales Manager (HR & Talent Management), and/or Sales & Marketing Manager
The Sales Consultant (HR & Talent Management) is responsible for generating and converting qualified leads into HR and talent management engagements while maintaining strong client consultation quality and relationship development. The role focuses on recruitment solution sales, HR outsourcing consultation, recurring client relationships, and lifecycle-driven service positioning.
This role also requires strong sales capability, deep understanding of HR & Talent Management processes and regulation updates from the Ministry of Labour and Vocational Training (MoLVT) in Cambodia, and the ability to communicate confidently with international clients. Chinese-speaking ability is a strong advantage due to frequent engagement with Chinese-speaking investors and companies.
Duties & Responsibilities:
- SALES & CLIENT CONSULTATION
- Conduct professional consultations regarding HR and recruitment solutions.
- Convert qualified leads into confirmed engagements.
- Prepare proposals and quotations.
- Achieve assigned sales targets.
- CLIENT RELATIONSHIP MANAGEMENT
- Build strong relationships with clients and hiring companies.
- Understand workforce and recruitment challenges.
- Coordinate with HR Operations teams for service handover.
- Maintain strong client satisfaction.
- CRM & SALES PROCESS MANAGEMENT
- Maintain CRM accuracy and pipeline visibility.
- Track proposals, follow-ups, and conversions.
- Submit regular sales reports.
- Follow internal approval and reporting procedures.
- MARKET & SERVICE KNOWLEDGE
- Stay updated on recruitment and HR market trends.
- Understand hiring demands and labor market changes.
- Support development of service packages and sales materials.
- TEAM SUPPORT
- Share best practices with team members.
- Support junior consultants when needed.
- Contribute to sales process improvement.
- COLLABORATION & FEEDBACK LOOP
- Provide weekly feedback on lead quality.
- Collaborate with Digital Marketing Executive on campaign insights.
- Coordinate with operations for smooth onboarding.
- Protect brand professionalism during client interaction.
Benefits:
- Working Schedule: Monday to Friday, 8:00 AM – 5:00 PM
- Probation Period: 3 months, with performance review upon completion
- Salary Increase: Offered after successful completion of probation (upon discussion)
- Annual Salary Review: Based on individual and company performance
- Performance Bonus: May be provided quarterly according to actual performance
- Paid Leave: According to the Cambodian Labor Law (annual leave, sick leave, public holidays)
- Company Events: Quarter & annual staff party, team-building activities, birthday, etc.
- Work Environment: Friendly, professional, and collaborative
- Professional Growth: Opportunity to grow with our business service teams
- KPI will be set in a separate document
- Compensation & Benefits (C&B): will be shared in a separate document.
Expected Profile of Candidates
Languages:
- Khmer - Fluent
- [Chinese (Mandarin)] - Good is preferred
- English - Fluent
Qualifications:
- Bachelor's Degree in Business, Human Resources, Marketing, or related field
Work History:
- B2B sales experience (professional services preferred) for 1 to 3 years
Skills & Knowledge:
General & Technical Skills
- Recruitment or HR service experience preferred
- Strong understanding of compliance-driven sales
- Financial awareness and pricing discipline mindset
- Proficiency in Microsoft Office 365 and CRM systems.
- Excellent Khmer and English communication
- Chinese (Mandarin) is a strong advantage.
Soft Skills
- Revenue-Driven – Owns target
- Lifecycle-Oriented – Thinks long-term client growth
- Margin-Conscious – Protects profitability
- Disciplined – Maintains CRM accuracy
- Professional – Represents premium B2B brand
- Structured – Follows qualification system
- Growth-Minded – Seeks upsell opportunities
Digital Marketing Specialist
Position Circumstances
- Career Category: Communications, Sales / Marketing, Business Administration
- Schedule:Full-time
- Salary: Negotiable
Department: Sales & Marketing Department
Reports To: Supervisor / Digital Marketing Manager (or Sales & Marketing Manager)
The Digital Marketing Specialist is responsible for managing MiE's digital marketing activities across all digital channels to increase brand visibility, strengthen online presence, and generate qualified leads.
The role oversees website management, SEO, digital campaigns, paid advertising, email marketing, analytics, and campaign performance while ensuring company content reaches the right audience through the right channels.
Duties & Responsibilities:
- DIGITAL CHANNEL MANAGEMENT
- Manage the company's website, Google Business Profile, LinkedIn, and social media platforms.
- Maintain consistent branding across all digital channels.
- Recommend improvements to digital presence and user experience.
- Owns: How It Reaches People
- WEBSITE & SEO
- Manage website content updates and landing pages.
- Implement SEO best practices and improve search visibility.
- Monitor website performance and recommend optimization opportunities.
- Coordinate website enhancements and improvements.
- DIGITAL CAMPAIGN MANAGEMENT
- Develop and manage the monthly publishing calendar.
- Execute digital marketing campaigns across multiple channels.
- Manage Google Ads, Meta Ads, LinkedIn campaigns, and retargeting campaigns.
- Coordinate campaign schedules and digital content distribution.
- LEAD GENERATION & PERFORMANCE
- Execute lead generation initiatives across digital channels.
- Manage email marketing, newsletters, and outbound campaigns.
- Monitor website traffic, campaign performance, and lead generation.
- Prepare weekly and monthly marketing reports.
- Manage advertising budgets and billing records.
- COLLABORATION
- Work closely with the Content Strategist to distribute content effectively.
- Coordinate with the Video Editor & Designer to develop creative assets.
- Recommend improvements based on campaign performance and marketing insights.
- MARKETING CAMPAIGN SUPPORT
- Execute digital marketing activities supporting webinars, seminars, events, podcasts, public relations, partnerships, and other marketing initiatives.
- Manage digital promotion, audience engagement, and online campaign execution.
Benefits:
- Working Schedule: Monday to Friday, 8:00 AM – 5:00 PM
- Probation Period: 3 months, with performance review upon completion
- Salary Increase: Offered after successful completion of probation (upon discussion)
- Annual Salary Review: Based on individual and company performance
- Performance Bonus: May be provided quarterly according to actual performance
- Paid Leave: According to the Cambodian Labor Law (annual leave, sick leave, public holidays)
- Company Events: Quarter & annual staff party, team-building activities, birthday, etc.
- Work Environment: Friendly, professional, and collaborative
- Professional Growth: Opportunity to grow with our business service teams
- KPI will be set in a separate document
- Compensation & Benefits (C&B): will be shared in a separate document.
Expected Profile of Candidates
Languages:
- Khmer - Fluent
- English - Fluent
Qualifications:
- Bachelor's Degree in Marketing, Digital Marketing, Business Administration, Communications, or related field.
Work History:
- Digital Marketing for 4 years as a minimum
Skills & Knowledge:
General & Technical Skills
- Experience managing Google Ads and Meta Ads.
- Experience with SEO, website management, and email marketing.
- Google Ads
- Meta Business Suite
- Google Analytics (GA4)
- Google Search Console
- SEO Fundamentals
- Website & CMS Management
- Email Marketing Platforms
- Microsoft Office 365
- AI Productivity Tools (e.g., ChatGPT)
- Excellent Khmer and English communication
Soft Skills
- Analytical and Data-Driven
- Results-Oriented
- Creative Problem Solver
- Organized and Detail-Oriented
- Proactive and Self-Motivated
- Collaborative Team Player
