Fundraising & Communications Officer
Position Circumstances
- Career Category: Business Administration, Communications
- Schedule:Full-time
- Salary: Negotiable
Reporting to: Head of Fundraising & Communications
Position level: Officer
Staff name TBC
Salary Confidential
Contract type: UDC
Working Hours: Monday to Friday
Work Location: Bayon headquarter in Siem Reap, (Travel to other program areas as required)
Position Overview
The Fundraising & Communications Officer plays a key operational role within the Fundraising & Communications department. Working closely with and under the supervision of the Head of Fundraising & Communications, this position supports the implementation of the fundraising strategy with a strong focus on:
- Individual donors and sponsorship programs
- Small and mid-level donations
- Corporate sponsorship engagement and follow-up
- Grant writing and reporting support
- CRM and donor data management
- Donor engagement and retention
- Content support and impact storytelling
This is a hands-on, multi-faceted role suited to a resourceful and proactive professional who is eager to contribute to meaningful social impact.
Contract Conditions
- Unspecific Duration Contract (UDC) with a three-month probation period, based in Siem Reap.
- Working hours: 8 hours per day, 5 days a week. Overtime may be required for events or special circumstances.
Duties & Responsibilities:
- Individual Donor & Sponsorship Management
- Manage day-to-day communication with individual donors and sponsors
- Ensure timely acknowledgments, thank-you letters, and donation confirmations
- Issue and track tax receipts in coordination with the finance team
- Maintain accurate and up-to-date donor records (entries, exits, donation history)
- Build, structure, and continuously improve the donor CRM database
- Monitor donor retention and engagement indicators
- Corporate Sponsorship & Small Partnerships
- Support prospecting and follow-up with small and medium corporate sponsors
- Assist in preparing partnership proposals and presentations
- Coordinate reporting materials (impact updates, photos, testimonials)
- Ensure compliance with visibility and reporting commitments
- Support relationship-building efforts to strengthen long-term engagement
- Grant Writing & Reporting Support
- Assist in drafting grant proposals, concept notes, and budgets
- Support the preparation of narrative and financial reports
- Collect and consolidate data from program teams
- Ensure deadlines are respected and reporting standards maintained
- Contribute to tracking funding pipelines and opportunities
- Data Management & Strategy Implementation
- Track fundraising performance indicators and donor data
- Support implementation of the annual fundraising action plan
- Monitor progress against targets for small donors and sponsorships
- Contribute to the development of tools, templates, and processes
- Ensure alignment between CRM data, accounting records, and reporting
- Communications & Donor Engagement
- Draft and coordinate donor newsletters and targeted communications
- Work with the communications team to develop impact stories, testimonials, and field updates
- Contribute to content highlighting partnerships and donor support (website, social media, print)
- Support event organization (fundraisers, donor visits, school tours)
- Represent BED at events when required
- Contribution to Institutional Reporting
- Support drafting sections of the annual activity report
- Compile partner and donor-related information
- Contribute to preparation of presentations and materials for the General Assembly
Benefits:
- Group health and accident insurance, NSSF affiliation, seniority indemnity, and staff leave in accordance with Cambodian labor law.
Expected Profile of Candidates
Languages:
- Khmer is preferred
- English - Fluent
- French - Fluent
Qualifications:
- Bachelor's Degree in fundraising, communications, development studies, business administration,
Work History:
- Relevant professional experience in fundraising, communications, partnership management, or related field for 2 years as a minimum
Skills & Knowledge:
General & Technical Skills
- Experience with donor management or CRM systems is highly desirable
- Excellent written and verbal communication skills in English and French (Khmer is a strong asset)
- Analytical mindset with comfort working with data and Excel
- Proficiency in Microsoft Office (especially Excel)
- Proficiency in Canva; familiarity with CRM tools is an asset
Soft Skills
- Strong organizational skills and attention to detail
- Ability to manage multiple priorities and deadlines
- Strong interpersonal skills and ability to engage diverse stakeholders
