Fund Develop Communication Manager
Position Circumstances
- Career Category: Sales / Marketing, Business Administration, Exec. / Management, Communications
- Schedule:Full-time
- Salary: Negotiable
Reports to : National Director
Duty Location : National Officer
Department : FDC
The Fund Development & Communication Manager leads national fundraising and communication efforts to support the organization’s 2026–2028 strategic priorities. The role oversees donor relations, institutional fundraising, corporate partnerships, grant acquisition, brand development, and public communication. The manager ensures that all fundraising and communication activities advance SOS Cambodia’s shift to community-based care, expansion of Family Strengthening Programs, and development of social enterprises. The position is reported directly to the National Director. Sh/he works closely with the Deputy National Director (DND), Program Manager, Project/Provincial Program Manager, Operation Manager, Finance, HR department, and PSA partners.
Duties & Responsibilities:
- Resource Mobilization Strategy
- Lead the development and implementation of an annual fundraising plan aligned with the NSP 2026–2028.
- Identify and pursue funding opportunities from institutional donors, foundations, embassies, UN agencies, INGOs, and private sector partners.
- Strengthen donor diversification to reduce dependence on PSAs
- Grant Acquisition & Management
- Prepare and submit high-quality concept notes, proposals, budgets, and donor reports.
- Coordinate with program teams to ensure proposals reflect community-based care, youth development, family strengthening, climate resilience, and social enterprise goals.
- Oversee grant compliance, contract management, and reporting schedules.
- Corporate Partnerships & Philanthropy
- Build long-term relationships with national and international companies.
- Develop CSR packages, sponsorship models, workplace giving, and cause-related marketing opportunities.
- Manage major donor cultivation and stewardship plans.
- Social Enterprise Support
- Work with the Social Enterprise Manager to position new initiatives (e.g., Kampot, Prey Veng, Ratanak Kiri feasibility studies) for donors and investors.
- Produce investment briefs and promotional materials.
- Communication & Branding
- Communication Strategy
- Lead the national communication strategy and annual communication calendar.
- Strengthen SOS Cambodia’s digital presence on websites, social media, and public platforms.
- Ensure all communication aligns with the global SOS brand and safeguarding standards.
- Media & Public Relations
- Manage relationships with media outlets, journalists, influencers, and communication partners.
- Prepare press releases, talking points, crisis communication notes, and public statements.
- Support high-level events, national campaigns, advocacy days, and youth engagement activities.
- Content Production
- Oversee production of stories, videos, newsletters, reports, and communication materials.
- Lead ethical storytelling practices and consent procedures.
- Highlight impact stories from community-based care, family strengthening, and youth programs.
- Internal Communication
- Support ND and DND to strengthen staff communication and organizational visibility.
- Ensure communication materials for PSAs meet quality and branding expectations.
- Donor Relations & Stewardship
- Maintain a donor CRM system for tracking prospects, contributions, and engagement.
- Ensure timely donor reporting and appreciation communications.
- Coordinate donor visits to program locations with a focus on safety, transparency, and alignment with safeguarding rules.
- Leadership & Coordination
- Supervise the Fundraising and Communication team members.
- Facilitate fundraising and branding capacity-building for program teams.
- Work closely with PSAs (Sweden, Denmark, Hong Kong, etc.) to coordinate global fundraising initiatives.
- Participate in national management team meetings when required.
- Expected Results (2026–2028)
- Increased national fundraising portfolio with clear donor diversification.
- Strong donor pipeline with active proposals aligned with SOS Cambodia’s strategic shifts.
- Improved digital visibility and positive media presence.
- Strengthened brand recognition as a leader in community-based care and youth development.
- Effective stewardship and improved donor satisfaction.
- Annual fundraising targets achieved or exceeded.
- Working Relationships
- Internal
- Reports directly to the National Director (ND).
- Works closely with the Deputy National Director on strategic fundraising priorities and visibility.
- Collaborates with Program Manager, Project/Program Manager, and M&E teams to develop proposals, track results, and produce donor reports.
- Coordinate with the Finance Department on budgeting, grant compliance, and financial reporting.
- Works with the HR&OD team on staff communication, branding requirements, and internal culture-building initiatives.
- Supports the Social Enterprise Manager on investor engagement, promotional materials, and resource mobilization for new initiatives.
- Supervises fundraising and communication team members and provides ongoing guidance.
- External
- Maintains regular communication with Program Support Associations (PSAs), including SOS Sweden, SOS Denmark, SOS Hong Kong, and others.
- Builds and maintains relationships with donors, embassies, foundations, UN agencies, INGOs, and private sector partners.
- Engages with media outlets, journalists, communication partners, and event organizers for visibility and advocacy.
- Coordinates with government counterparts when needed, especially on communication, events, and donor visits.
- Works with consultants, creative agencies, designers, and content producers as required.
- Child Safeguarding Responsibilities
- Adhere to SOS Child & Youth Safeguarding Policy and Code of Conduct.
- Report any suspected safeguarding risks immediately.
- Ensure all HR & payroll processes uphold safeguarding standards, especially regarding safe recruitment.
Expected Profile of Candidates
Qualifications:
- Bachelor's Degree in communications, marketing, international development, business, or a related field.
- Master's Degree is preferred
Skills & Knowledge:
General & Technical Skills
- At least 5–7 years of experience in fundraising, resource mobilization, donor relations, communication, or marketing.
- Proven record of securing grants from institutional donors, embassies, or international NGOs.
- Strong experience in communication, branding, media relations, and digital content.
- Experience working with child-focused or community development organizations is an advantage.
- Experience leading teams.
- Strong writing skills for proposals, reports, and communication materials.
- Ability to build and maintain donor and partner relationships.
- Competence in digital communication, social media analytics, and content production.
- Good understanding of budgeting and financial monitoring.
- Strong coordination and interpersonal skills.
- Ability to work under pressure and meet deadlines.
Soft Skills
- High integrity and commitment to safeguarding principles.
- Creative thinker with strong strategic planning skills.
- Good judgment and ability to work independently.
- Respectful, collaborative, and culturally sensitive.
Communication Coordinator
Position Circumstances
- Career Category: Communications, Educate/Train/Teaching, Media, Sales / Marketing, Community Development
- Schedule:Full-time
- Salary: Negotiable
Reports to : Fund Development and Communication Manager
Duty Location : National Office in Phnom Penh
Department : Communication & Fundraising Department
The Communication Coordinator supports the organization’s communication work by producing high-quality content, managing digital platforms, coordinating media relations, and ensuring consistent branding across all programs. The role plays a key part in strengthening visibility for community-based care, family strengthening, youth development, and social enterprise initiatives under the 2026–2028 National Strategic Plan. The position reports to the Fund Development & Communication Manager and works closely with national and programming teams.
Duties & Responsibilities:
- Content Development
- Produce stories, case studies, photos, and videos that highlight the impact of SOS Cambodia’s programs.
- Work with program teams to document activities in Family Strengthening, Community-Led Care, Youth Empowerment, and Village-based services.
- Ensure all content follows ethical storytelling standards and safeguarding requirements.
- Maintain an updated story bank for donors, PSAs, website, and social media use.
- Digital Communication
- Manage SOS Cambodia’s website and social media channels, ensuring regular and engaging posts.
- Track analytics and provide monthly performance updates to the Fund Development & Communication Manager.
- Support online campaigns, events, and fundraising initiatives.
- Improve the use of multimedia content (short videos, infographics, staff interviews, youth stories).
- Branding & Visibility
- Ensure all communication materials follow SOS International branding guidelines.
- Support the development of brochures, presentations, posters, and IEC materials.
- Coordinate with program teams to ensure consistent signage, donor branding, and event materials.
- Assist in producing the annual report and donor communication packages.
- Media Relations
- Help manage relationships with journalists and media outlets.
- Draft press releases, event briefs, and communication notes.
- Support media visits and ensure compliance with safeguarding and consent requirements.
- Monitor media coverage relevant to SOS Cambodia.
- Donor & PSA Communication Support
- Provide communication materials requested by Program Support Associations (PSAs), such as stories, photos, monthly highlights, and impact updates.
- Assist in preparing donor reports with high-quality visuals and human-interest stories.
- Support donor visits by preparing success stories, talking points, and visibility materials.
- Internal Communication
- Support staff communication initiatives, including newsletters, announcements, and internal updates.
- Capture stories and achievements from SOS programs across provinces.
- Assist the Fund Development & Communication Manager in strengthening communication systems.
- Deliverables (Expected Results)
- Regular and high-quality content produced monthly.
- Strong and consistent online presence across digital platforms.
- Updated story bank for PSAs and donors.
- Events and donor visits are well-supported with professional communication materials.
- Annual report contributions completed on time.
- Improved brand visibility nationally.
- Child Safeguarding Responsibilities
- Adhere to SOS Child & Youth Safeguarding Policy and Code of Conduct.
- Report any suspected safeguarding risks immediately.
- Ensure all HR & payroll processes uphold safeguarding standards, especially regarding safe recruitment.
- Working Relationships
- Internal
- Reports to the Fund Development & Communication Manager.
- Works closely with Program teams in each province, especially child protection, youth teams, and family strengthening staff.
- Coordinates with M&E, HR & OD, and Finance on communication needs.
- Supports the National Director and the Deputy National Director during events and strategic communication moments.
- External
- Collaborates with PSAs (Sweden, Denmark, Hong Kong, etc.) on communication materials.
- Maintains contact with media outlets, designers, photographers, and communication partners.
- Supports donors, embassy teams, and INGOs during visits and events.
Expected Profile of Candidates
Qualifications:
- Bachelor's Degree in communications, journalism, media, marketing, or a related field.
- Master's Degree is preferred
Work History:
- At least of experience in communication, media, content creation, or social media management for 2 to 3 years
Skills & Knowledge:
General & Technical Skills
- Experience with NGOs, community development, or child-focused organizations is an advantage.
- Experience with photography and videography is preferred
- Strong writing and storytelling skills.
- Basic photography and video editing abilities (e.g., Canva, CapCut, Adobe tools).
- Good understanding of social media trends and analytics.
- Ability to produce explicit, engaging communication materials.
- Strong coordination skills and ability to work with field staff.
- Good interpersonal communication.
Soft Skills
- High integrity and commitment to safeguarding principles.
- Creative thinker with strong strategic planning skills.
- Good judgment and ability to work independently.
- Respectful, collaborative, and culturally sensitive.
