Finance Manager
Position Circumstances
- Career Category: Exec. / Management, Accounting, Banking / Finance
- Schedule:Full-time
- Salary: Negotiable
Report to: The Director
Working day: Mon - Sat (8:00am - 5:00pm)
Location: Phnom Penh, Cambodia
The Finance Manager will oversee all day-to-day financial operations, accounting functions, and statutory compliance for CITA. Reporting directly to the Director, the Finance Manager will ensure rigorous fiscal discipline, maintain robust internal controls, and deliver accurate financial reporting to support key institutional decisions. This role combines hands-on financial management with operational guidance to ensure the long-term financial health and operational efficiency of the institute.
Duties & Responsibilities:
- Financial Planning, Budgeting & Analytical Reporting
- Annual Budget Architecture: Lead the preparation, consolidation, and monitoring of the institute’s annual operating budget, capital expenditures, and departmental allocations in alignment with executive priorities.
- Variance Analysis & Cost Control: Conduct monthly budget-versus-actual variance analyses, identify cost drivers, and work with academic and administrative department heads to address operational overruns.
- Financial Modeling & Feasibility: Develop financial projections, cost-benefit analyses, and payback assessments for proposed academic programs, new lab/campus facility development, equipment procurement, and strategic institutional partnerships.
- Cash Flow Management & Treasury: Monitor daily liquidity, prepare 13-week rolling cash flow forecasts, manage bank relationships, and oversee institutional reserves to support operational continuity and planned capital investments.
- Executive Financial Reporting: Produce timely, board-ready monthly, quarterly, and annual financial statements (P&L, Balance Sheet, Cash Flow Statement) alongside executive summary notes highlighting key operational trends and metrics.
- Tax Administration, Governance & Compliance
- GDT Liaison & Tax Management: Function as the direct primary liaison for the General Department of Taxation (GDT). Direct the preparation, calculation, verification, and filing of all monthly and annual statutory tax obligations.
- Tax Audit Defense: Prepare all required documentation, ledger reconciliations, and supporting receipts to manage GDT tax audits and queries, mitigating penalty exposure.
- Internal Control Framework: Design, implement, and audit internal control policies governing petty cash, authorization matrix limits, fixed assets, and inventory.
- External Audit Management: Lead the end-to-end annual external audit process. Prepare the audit schedule, liaise with independent external auditors, ensure full alignment with Cambodian International Financial Reporting Standards, and drive resolution toward zero-finding audit opinions.
- Accounting Operations, Payroll & Systems Control
- Procure-to-Pay & Order-to-Cash: Oversee the full accounting lifecycle, enforcing proper purchase requisition workflows, invoice verification, three-way matching, supplier payments, student fee collection, and receivables tracking.
- Payroll Processing & Labor Compliance: Validate monthly payroll runs in coordination with HR, ensuring exact execution of statutory deductions and legal entitlements under Cambodian Labor Law.
- General Ledger & Fixed Asset Management: Maintain ledger integrity through timely monthly bank reconciliations, accruals, prepayments, and fixed asset register depreciation schedules.
- Accounting System Optimization: Maintain and optimize the institute's accounting software/ERP system. Ensure proper chart of accounts structuring, user permissions, automated reporting templates, and data backup protocols.
- Team Leadership & Stakeholder Management
- Department Mentorship: Supervise, train, and evaluate accounting and finance staff. Foster a culture of technical accuracy, ethical standards, and continuous professional development.
- Cross-Departmental Guidance: Support Academic, Marketing, and Administrative Managers in interpreting financial data, managing their respective cost centers, and navigating procurement processes seamlessly.
- Institutional Coordination: Collaborate with HR, Operations, Marketing and Academic departments to ensure seamless administrative execution for campus events, vendor contracting, and facilities maintenance.
Expected Profile of Candidates
Languages:
- Khmer - Good is required
- English - Good is required
Qualifications:
- Master's Degree
- Bachelor's Degree in Accounting, Finance, Business Administration, or a related discipline. Professional accounting certifications (ACCA, CPA, or active progression) are highly desirable.
Work History:
- In a managerial or supervisory role for 2 to 3 years as a minimum
Skills & Knowledge:
General & Technical Skills
- Minimum of 5–7 years of progressive experience in accounting and financial management, with at least 2–3 years in a managerial or supervisory role.
- Experience within higher education, vocational training is a strong advantage.
- Tax & Legal Expertise: Thorough working knowledge of the Cambodian Tax Law, GDT filing procedures (E-Tax system), CIFRS/CIFRS for SMEs, and Cambodian Labor Law regulations (NSSF and Seniority Indemnity).
- Technical Skills: Advanced proficiency in accounting software/ERP platforms and Microsoft Excel (VLOOKUP, Pivot Tables, Financial Modeling).
- Language & Communication: Strong verbal and written communication skills in Khmer and English to prepare formal management reports and liaise with authorities and external stakeholders.
Soft Skills
- High ethical standards, strong analytical problem-solving ability, attention to detail, and a collaborative team leadership approach.
Program Development Manager
Position Circumstances
- Career Category: Educate/Train/Teaching, Business Administration, Exec. / Management
- Schedule:Full-time
- Salary: Negotiable
Report to: The Director
Working day: Mon - Sat (8:00am - 5:00pm)
Location: Phnom Penh, Cambodia
The Program Development Manager is a strategic leadership role responsible for the end-to-end lifecycle of CITA’s educational programs. Beyond operational oversight, this role focuses on curriculum innovation, industry integration, and program expansion. You will ensure that our vocational and language programs remain competitive, accredited, and directly aligned with the evolving needs of the Cambodian labor market.
Duties & Responsibilities:
- Strategic Program Design & Innovation
- Curriculum Development: Lead the design and periodic review of all TVET and language curricula to ensure they meet international standards and local industry requirements.
- Market Alignment: Conduct regular market gap analyses to identify new course opportunities and update existing modules based on emerging technology and agricultural trends.
- Pedagogical Leadership: Introduce modern teaching methodologies, including blended learning and competency-based training (CBT) frameworks.
- Industry Partnerships & Integration
- Stakeholder Engagement: Build and maintain strong relationships with private sector companies, NGOs, and government bodies to facilitate internships, guest lectures, and job placements.
- MOU Management: Negotiate and manage partnerships that enhance program resources and student career pathways.
- Quality Assurance & Compliance
- Accreditation: Lead the process for national and international accreditation of CITA programs.
- Monitoring & Evaluation: Develop KPIs for program success, including student retention, graduation rates, and post-grad employment statistics.
- Standardization: Ensure all instructional materials, assessments, and faculty delivery methods meet CITA’s high-quality benchmarks.
- Team Leadership & Resource Optimization
- Faculty Mentorship: Oversee the recruitment and professional development of instructors, ensuring they are equipped with the latest industry knowledge.
- Budget Oversight: Manage the budget for program development, including the procurement of specialized equipment for workshops and labs.
- Operational Excellence: Supervise the administrative flow of scheduling and logistics, ensuring resources are utilized efficiently to support program goals.
Expected Profile of Candidates
Languages:
- Khmer - Fluent is required
- English - Good is required
Qualifications:
- Master's Degree in Education Management, Project Management, Agriculture, Engineering, or a related field.
Work History:
- Experience in educational management, program design, or TVET leadership for 5 years as a minimum
Skills & Knowledge:
General & Technical Skills
- Education: A Bachelor’s degree with significant leadership experience will be considered.
- Experience: 5+ years of experience in educational management, program design, or TVET leadership. Proven track record of launching or scaling successful educational programs.
- Technical Skills: Expertise in Competency-Based Training (CBT) frameworks.
- TVET Knowledge: Deep understanding of the Cambodian National Qualifications Framework (CQF) and MLVT/MoEYS regulations.
- Languages: Native-level fluency in Khmer and professional proficiency in English.
Soft Skills
- Soft Skills: High-level negotiation, public speaking, and strategic thinking.
- Ability to lead diverse teams of technical experts.
Marketing Manager
Position Circumstances
- Career Category: Sales / Marketing, Communications, Business Administration
- Schedule:Full-time
- Salary: Negotiable
Report to: The Director
Working day: Mon - Sat (8:00am - 5:00pm)
Location: Phnom Penh, Cambodia
CITA Institute is seeking a dynamic, strategic, and results-oriented Marketing Manager to lead our brand building, student recruitment, and public relations efforts. Based in Phnom Penh, you will be instrumental in enhancing CITA’s visibility, reputation, and market share within Cambodia's competitive education sector. The ideal candidate will possess a deep understanding of the local market and a proven track record in integrated marketing and PR, preferably within the education or service industry.
Duties & Responsibilities:
- Strategic Marketing & Brand Management:
- Develop and execute a comprehensive annual marketing and PR strategy aligned with CITA's strategic goals for student enrollment, brand awareness, and reputation management.
- Lead the development of the CITA brand identity, messaging, and positioning to ensure consistency across all platforms and communications.
- Conduct market research to identify trends, competitive landscapes, and student needs, translating insights into actionable marketing strategies.
- Oversee the creation of all marketing materials, ensuring they are engaging, compliant, and reflect CITA’s brand standards.
- Digital Marketing & Student Recruitment:
- Develop and manage CITA's digital marketing strategy, including SEO, SEM, social media marketing (Facebook, TikTok, LinkedIn, Telegram etc.), and content marketing.
- Manage CITA’s official website content, ensuring it is up-to-date, user-friendly, and optimized for conversions.
- Utilize data analytics to track campaign performance, measure ROI, and continuously optimize marketing efforts.
- Public Relations & Communications:
- Develop and maintain strong relationships with local media outlets, influencers, and key stakeholders to secure positive media coverage and partnership opportunities.
- Draft and distribute press releases, media kits, and other PR materials.
- Act as a primary spokesperson for CITA Institute when required, or prepare key leadership for media engagements.
- Oversee internal communications to ensure consistent messaging within the institution.
- Events & Partnerships:
- Plan, organize, and execute marketing and PR events, including open days, career fairs, workshops, and graduation ceremonies.
- Identify and cultivate strategic partnerships with schools, businesses, and community organizations to enhance CITA’s profile and recruitment efforts.
- Represent CITA at industry events, conferences, and networking functions.
Expected Profile of Candidates
Languages:
- English - Fluent is required
- Khmer - Fluent is required
Qualifications:
- Bachelor's Degree in Marketing, Communications, Public Relations, Business Administration, or a related field is required
- Master's Degree is preferred
Work History:
- Progressive experience in marketing and public relations for 4 years as a minimum
- In a leadership or management role for 3 years as a minimum
Skills & Knowledge:
General & Technical Skills
- TVET Knowledge: Deep understanding of the vocational training landscape in Cambodia, including knowledge of relevant government policies, accreditation processes, and in-demand industry skills.
- Technical Skill: Demonstrated success in developing and executing comprehensive marketing and PR strategies that drive measurable results.
- Language: Excellent written and verbal communication skills in both Khmer and English.
Soft Skills
- Exceptional interpersonal skills with the ability to build relationships with diverse stakeholders.
- And ability to work effectively under pressure and manage multiple projects simultaneously.
Procurement Officer
Position Circumstances
- Career Category: Business Administration, Logistics, Accounting
- Schedule:Full-time
- Salary: Negotiable
Report to: The Director / Head of HR & Admin
Working day: Mon - Sat (8:00am - 5:00pm)
Location: Phnom Penh, Cambodia
CITA Institute is seeking a detail-oriented, responsible, and proactive Procurement Officer to manage and coordinate the procurement of goods and services required for the Institute's daily operations and academic activities.
The Procurement Officer will be responsible for sourcing suppliers, obtaining quotations, comparing prices and quality, preparing purchase documentation, coordinating deliveries, and maintaining accurate procurement records. The ideal candidate will have strong negotiation and communication skills, good knowledge of procurement processes, and a strong commitment to transparency, cost-effectiveness, and compliance with internal procedures.
Duties & Responsibilities:
- Procurement Planning & Coordination:
- Receive and review purchase requests from different departments and ensure they are properly approved.
- Prepare and maintain procurement plans based on departmental requirements and operational needs.
- Coordinate the procurement of office supplies, equipment, teaching and training materials, services, and other required items.
- Ensure procurement activities are completed within the required timeline and approved budget.
- Coordinate with relevant departments to confirm specifications, quantities, quality standards, and delivery requirements.
- Supplier Sourcing & Management:
- Identify, evaluate, and maintain a reliable supplier and vendor database.
- Source qualified suppliers and request quotations for required goods and services.
- Compare supplier quotations based on price, quality, specifications, delivery time, warranty, and payment terms.
- Negotiate with suppliers to obtain competitive prices and favorable terms.
- Maintain good professional relationships with suppliers and service providers.
- Monitor supplier performance and address issues related to quality, delivery, or service.
- Purchase & Order Management:
- Prepare purchase orders and procurement documents according to CITA's approved procedures.
- Ensure all purchases receive the required authorization before placing orders.
- Follow up with suppliers regarding order confirmation, production, delivery, and completion.
- Verify that delivered goods and services match the approved purchase request and purchase order.
- Coordinate with relevant departments to inspect and confirm received items.
- Report any discrepancies, damaged goods, late deliveries, or quality issues and coordinate appropriate solutions.
Expected Profile of Candidates
Languages:
- Khmer - Good is required
- English - Good is required
Qualifications:
- Bachelor's Degree in Procurement, Supply Chain Management, Business Administration, Finance, Accounting, Logistics, or a related field.
Work History:
- Experience in procurement, purchasing, supply chain, or a related field, preferably in an educational institution, NGO, company, or service-oriented organization for 2 to 3 years as a minimum
Skills & Knowledge:
General & Technical Skills
- Technical Skills: Good computer skills, especially Microsoft Office (Excel, Word, and PowerPoint).
- Experience with procurement, accounting, inventory, or ERP systems is an advantage.
- Language: Good written and verbal communication skills in Khmer and English.
Soft Skills
- Strong problem-solving and interpersonal skills, with the ability to work independently and effectively under pressure.
IT Support Officer
Position Circumstances
- Career Category: Computer - General
- Schedule:Full-time
- Salary: Negotiable
Report to: The Director
Working day: Mon - Sat (8:00am - 5:00pm)
Location: Phnom Penh, Cambodia
The IT Support Officer at CITA Institute is responsible for maintaining the smooth and efficient operation of the institute's technology infrastructure, including hardware, software, and network systems. This role provides essential technical assistance and support to students, faculty, and administrative staff, ensuring a reliable and productive digital learning environment.
Duties & Responsibilities:
- Technical Support and Maintenance
- Provide first-line technical support (in-person, phone, and remote) for IT-related issues, troubleshooting hardware (desktops, laptops, printers, projectors, security camera) and software problems.
- Perform routine maintenance, updates, and repairs on all institute computer systems.
- Manage user accounts, passwords, and access rights across various systems and platforms (e.g., email, google workspace).
- Install, configure, and upgrade operating systems and essential applications.
- Network and System Management
- Monitor and maintain the local area network (LAN) and wireless network (Wi-Fi) to ensure connectivity and security.
- Assist in the management and maintenance of CITA's servers, website and data storage solutions.
- Implement and manage data backup and recovery procedures.
- Maintain inventory of all IT assets and equipment.
- Training and Documentation
- Develop and deliver basic IT training and guidance to staff on new software or IT policies.
- Create and maintain clear, up-to-date documentation for IT procedures, troubleshooting guides, and system configurations.
- Security and Compliance
- Monitor systems for security threats (e.g., viruses, malware) and execute countermeasures.
- Ensure the institute's IT practices comply with relevant data protection and security policies.
Expected Profile of Candidates
Qualifications:
- High School Diploma
- Bachelor's Degree in Information Technology, Computer Science, or a related field.
Work History:
- Experience in an IT support or help desk role, preferably within an educational environment for 1 to 2 years as a minimum
Skills & Knowledge:
General & Technical Skills
- Proficiency in troubleshooting and supporting Windows and macOS operating systems.
- Experience with Microsoft Office Suite (or equivalent) and common educational software.
- Familiarity with server operating systems (e.g., Windows Server, Linux) is a plus.
Soft Skills
- Problem-Solving: Excellent analytical and diagnostic skills to quickly resolve complex technical issues.
- Communication: Strong verbal and written communication skills with the ability to explain technical concepts to non-technical users.
- Customer Service: A helpful, patient, and service-oriented attitude, focused on user satisfaction.
- Organizational Skills: Ability to manage multiple priorities, track support tickets, and maintain accurate records.
