Family Strengthening Officer
Position Circumstances
- Career Category: Social Work, Community Development, Educate/Train/Teaching
- Schedule:Full-time
- Salary: Negotiable
Reports to : Project Manager
Duty Location : SOS Prey Veng
Department : Program Project Province
The FSP Officer supports the delivery of Family Strengthening interventions that help vulnerable families care safely for their children and prevent separation. The role includes community engagement, household screening, monitoring the implementation of service packages, and supporting families in accessing livelihoods, education, and social protection. This position directly advances the SOS National Strategic Plan 2026–2028 focus areas on strengthening community-based care, building household resilience, and preventing unnecessary alternative care placements.
Duties & Responsibilities:
- Community Mobilization and Targeting
- Conduct outreach in target villages with local authorities and CCWC.
- Support eligibility screening, household vulnerability assessment, and enrolment.
- Orient families on program objectives and responsibilities.
- Support Service Delivery and Case Work (working together with Case Managers)
- Assist families in meeting goals set in their Family Development Plans.
- Facilitate access to education, health, employment, and public services.
- Provide basic coaching on positive parenting, financial planning, and life skills.
- Help identify needs requiring referral to specialized service providers.
- Safeguarding and Risk Monitoring
- Observe household conditions and ensure children are safe.
- Report protection concerns immediately via safeguarding channels.
- Support community-level awareness on safeguarding and safe parenting practices.
- Economic Strengthening and Livelihoods
- Link beneficiaries to vocational training and business-skills support.
- Guide families in using grants or stipends responsibly.
- Monitor income-generating activities and record progress.
- Coordinate with the private sector and training partners.
- Education and Child Well-being Support
- Track school attendance, dropout risk, and access to materials.
- Coordinate tutoring, school meetings, and learning support as needed.
- Work with teachers to resolve barriers to attendance and learning.
- Networking, Referral & Partnerships
- Build relationships with Commune/Sangkat Councils, CCWC, and DoSVY.
- Maintain strong ties with health centres, schools, and service providers.
- Work with NGOs and civil groups for additional support.
- Ensure referrals are followed up on and documented.
- Monitoring, Documentation & Reporting
- Maintain family progress records and activity reports.
- Enter updated data into CMIS or tracking tools.
- Support monthly reporting and program review meetings.
- Collect case stories and participate in learning workshops.
Expected Profile of Candidates
Qualifications:
- Bachelor's Degree in Community development, social work, education, sociology, public health, or a relevant field
Work History:
- Experience working in community development or with vulnerable children/families for 1 to 2 years as a minimum
Skills & Knowledge:
General & Technical Skills
- Familiarity with community structures (Commune Council, CCWC, VCA, etc.)
- Experience in child protection, livelihoods, or youth support is an advantage.
- Basic knowledge of safeguarding and child development
- Adhere to SOS Child & Youth Safeguarding Policy and Code of Conduct.
- Report any suspected safeguarding risks immediately.
- Ensure all HR/payroll processes uphold safeguarding standards, especially regarding safe recruitment.
- Project Manager/FSP Coordinator
- Case Managers and Youth Workers
- Village and National safeguarding teams
- MEAL staff and data/reporting colleagues
- Finance and logistics staff
- Commune/Sangkat Council and CCWC
- DoSVY, schools, teachers, health centres
- Local and International NGOs, CBOs, and private training partners
- Community groups: mothers’ groups, youth groups
- Families and children involved in the program
Soft Skills
- Strong interpersonal and community engagement skills
- Ability to build trust with families and vulnerable groups
- Coaching and facilitation ability with groups and individuals
- Ability to keep accurate records and use simple data tools
- Responsible, respectful, and maintains confidentiality
- Willingness to travel frequently in villages and field sites.
Child Safeguarding Officer
Position Circumstances
- Career Category: Child Protection, Law, Social Work, Educate/Train/Teaching
- Schedule:Full-time
- Salary: Negotiable
Reports to : Project Manager
Duty Location : SOS Prey Veng Province
Department : Program Project
JOB SUMMARY
The Child Safeguarding Officer is responsible for supporting the effective implementation of child and youth safeguarding across all SOS Children’s Villages Cambodia programs, villages, schools, and partner activities. The role focuses on prevention, staff and caregiver capacity building, safeguarding compliance, and support to incident management processes.
The position works closely with program, HR, education, and village teams to ensure safeguarding policies, codes of conduct, and reporting mechanisms are understood and consistently applied. The Child Safeguarding Officer also supports training, risk assessments, documentation, and follow-up actions to strengthen a safe and protective environment for children and young people.
Duties & Responsibilities:
- Safeguarding Systems and Compliance
- Support the implementation of SOS Child and Youth Safeguarding Policy, Code of Conduct, and related procedures across all locations.
- Ensure safeguarding policies are understood and applied by staff, caregivers, volunteers, interns, and partners.
- Conduct routine safeguarding compliance checks at village, school, and project levels.
- Support integration of safeguarding into program design, SOPs, HR processes, and partnerships.
- Prevention and Capacity Building
- Plan and deliver safeguarding orientations and refresher trainings for staff, caregivers, youth, and partners.
- Support child-friendly and youth-friendly awareness activities on safety, rights, and reporting mechanisms.
- Contribute to the development or adaptation of safeguarding tools, IEC materials, and training resources suitable for Cambodia’s context.
- Support induction processes to ensure all new staff and associates complete safeguarding requirements.
- Incident Management and Case Support
- Serve as a focal support person for safeguarding concerns reported at the program or village level.
- Support Incident Management Team (IMT) processes, including documentation, timelines, and follow-up actions.
- Ensure safeguarding cases are recorded accurately, confidentially, and in line with SOS standards.
- Coordinate with relevant internal teams and external services when referral or escalation is required, without leading investigations unless assigned.
- Risk Assessment and Mitigation
- Support safeguarding risk assessments for programs, facilities, events, and new initiatives.
- Work with program and operations teams to identify risks and develop practical mitigation measures.
- Monitor safeguarding risks related to staffing, volunteers, partners, and service delivery models.
- Monitoring, Reporting, and Learning
- Maintain safeguarding records, training trackers, and compliance documentation.
- Contribute to internal safeguarding reports for management, donors, and SOS International as required.
- Analyze trends, gaps, and recurring issues to inform prevention and system improvements.
- Support learning sessions and follow-up actions after incidents or audits.
- Coordination and External Engagement
- Coordinate closely with HR, Program, Education, and Village Management teams on safeguarding matters.
- Support engagement with government services, NGOs, and referral partners related to child protection.
- Participate in national safeguarding or child protection networks when relevant and approved.
- Key working relationships
- Internal
- Project Manager for day-to-day coordination, guidance, and follow-up on safeguarding actions within the village.
- Program Coordinators and Social Workers to integrate safeguarding into daily care, case management, and family strengthening activities.
- Caregivers, Youth Leaders, and House Parents to promote safe caregiving practices, awareness, and early identification of safeguarding concerns.
- School Principal, Teachers, and Education Staff to ensure safeguarding standards are applied in learning environments and school-related activities.
- Village Administration and Operations Staff to address safeguarding risks related to facilities, transport, procurement, and events.
- Village Incident Management Team (IMT) Members to support reporting, documentation, and timely follow-up of safeguarding concerns at the village level.
- Children, Youth, and Youth Representatives to support child-friendly awareness, participation, and safe reporting mechanisms.
- External
- Commune and district authorities (including child protection and social affairs focal points) – for coordination, referral, and compliance when required.
- Local child protection service providers for counseling, psychosocial support, medical care, or legal referral services.
- Community leaders and protection structures to support prevention, awareness, and safe community-based referral pathways.
- Local schools, health centers, and service providers ensure coordinated safeguarding responses involving children and families.
- Partner NGOs and community-based organizations for joint activities and alignment on safeguarding standards.
Expected Profile of Candidates
Languages:
- Khmer - Good
- English - Good
Qualifications:
- Bachelor's Degree in Social work, psychology, education, law, human rights, or a related field.
Work History:
- Experience in child protection, safeguarding, or social services, preferably within NGOs for 3 to 5 years as a minimum
Skills & Knowledge:
General & Technical Skills
- Practical experience supporting safeguarding systems, training, or case management processes.
- Good understanding of Cambodia’s child protection system and relevant legal frameworks.
- Women are Strongly encouraging to apply
- Practical facilitation and training skills.
- Clear documentation and reporting skills.
- Strong coordination and communication skills in Khmer and working English.
Soft Skills
- Strong understanding of child safeguarding principles and ethical practice.
- Ability to handle sensitive information with confidentiality and professionalism.
- Ability to work calmly and responsibly in complex or sensitive situations.
