External Relations Manager
Position Summary Expectations - Duties, Responsibilities
Reporting to Country Director
Status Local Contract or VSI
Start date/ duration: August 2025, Fixed Duration Contract
STATUS AND CONDITIONS
- Contract: Fixed Duration Contract FDC
- Salary: Negotiated based on experience
- Annual Leave: 2 days per month
- Working day: Monday-Friday
- Seniority indemnity: Based on labor laws
- Public holiday: Based on Labor Laws
- Insurance: NSSF and private insurance
- Environment: Multicultural team setting (Khmer, French)
MISSION
Work in close collaboration with the Country Director to increase visibility and support of PNC.
- Partnership Management
- Be the main contact for local partners
- Maintain and develop a network of local partnerships with companies to:
- Promote the project
- Organize internship placements for students
- Propose volunteering and pro bono activities for partner companies
- Develop partnerships offer
- Research funding and in-kind donation opportunities
- Organize IT Market surveys (every 2 years) and communicate
- Maintain and develop partnerships with local NGOs, Government, institutional funding:
- Mutualize resources (knowledge, building, material, infrastructure)
- Apply for grants in consortium with other organizations
- Donors and Companies
- Develop a fundraising action plan (campaigns to individual donors, small companies) in collaboration with the Country Director and with support from the Director of Global Partnerships & Communication
- Ensure the admin management of each partnership is well organized (agreement, donation follow-up, thank you process, tax receipt)
- Keep the partners/donors’ relations active, ensuring bespoke reporting to each partner (financial and narrative)
- Meet with current and prospective partners to advance support for PNC, develop new partnership ideas
- Alumni Participation
- Develop a fundraising action plan (fundraising campaigns, actions at events, Solidarity Act, etc.)
- Organize surveys relating to Alumni engagement and the fundraising action plan
- Partnership & Funding Prospection
- Together with the Country Director, create an annual prospection plan and implement it:
- Identify suitable local prospects and partnership opportunities
- Analyze requirements and recommend a bespoke strategy to reach them
- Organize meetings with these local prospects and submit bespoke offers
- Research local funding opportunities:
- Coordinate the answering process to calls for proposals (local foundations, for instance)
- Participate in monthly support calls with the Global development and fundraising team and quarterly calls with ERO teams from 4 centers to create cohesion, share best practices and to increase organizational capacity.
- Funding Proposals Management
- Proposals led and managed by Global team:
- Work in collaboration with the Global team for proposal writing
- Prepare data and information requested by the Global team in a timely manner
- Proposals led and managed by local team:
- Request support from the Global team when needed
- Keep the Global team informed of proposals planned
- Reporting & Database Management
- Keep data updated on the PNC Indicator monitoring sheet
- Ensure all reports and data for global reports are submitted on time
- Ensure timely and correct database management of prospects/grants in Salesforce
- Finance
- With the Country Director, prepare an annual funding plan and keep track of all donations and grants
- Communicate regularly with the finance manager on updates of the income forecast (i.e., late payment of donation or grant) to keep the Cash flow statement up to date
- Work with the Finance Manager and the global team to prepare funding proposals budgets
- Communication & Events
- With the assistance of the Global Communication manager:
- Implement a strong communications strategy to make PN visible in the non-profit sector in the country
- Produce an annual communication plan
- Coordinate all communication aspects of the project: internal and external
- Ensure that all communication materials are done in a timely manner
- Organize events and actions to promote the organization (including student Graduation Ceremony)
- Provide communication content required by donors
- Team Management & Development
- As part of the Management Team at PNC, participate in management meetings and collaborate on initiatives for PNC
- Lead the ERO team, including the roles of Partnership Officer & Communications Officer
- Delegate fundraising and communication tasks to achieve responsibilities under financial resources, partnerships, and communication
- Recruit, supervise, guide, and assess team members
- Plan the activities of the ERO team and follow up on progress
- Monitor the continuing professional development of staff, including the induction of new staff members
- Perform mid-term and yearly performance appraisals of ERO team
- Manage all HR-related subjects (illness, holidays, etc.)
- Other
- Actively contribute to cross-center information sharing and common projects
- Organize and take part in school events, workshops, trainings, outings, and activities which may take place at weekends or in the evening
- Liaise with colleagues and work flexibly
- Attend staff meetings
- Respect school rules and regulations
- EDUCATION
- Degree in External Relations, international development or equivalent
- 3 years of experience in a management role
- Very good level of English (spoken and written)
- Knowledge of French is a plus (but not compulsory)
- Strong analytical and synthetic skills
- Rigorous, well-organized, autonomous, and proactive
- Ability to work as a team member in a multicultural environment
- Eager to learn, adapt to new situations, and take up challenges
- Willingness to work with IT professionals and students
- Proficient in Microsoft Word, Excel, PowerPoint, Google workplace, Salesforce.
