Scope of work

The consultancy will include the following key tasks and activities:

• Participation in an inception meeting with MSIC to discuss the ToR and objectives
• Development of a simple protocol responding to the assessment objectives, ethical considerations of data collection, a data management and analysis plan, and topic guides, participant information sheets and informed consent documents.
• Development of data collection tools for use in the study, including interview guide for current and potential clients, focus group discussions (FGDs) and key informant interviews (KIIs), consent forms, and refusal log
• Where possible, conduct desk-based research on SRH service delivery in Cambodia and analysis of pricing models, branding strategies, and health service delivery, in low-resource settings
• Conduct quantitative surveys on service access and satisfaction, pricing and willingness to pay, brand perception, and barriers to access the services
• Conduct qualitative data collection using participatory methods, such as in-depth interviews and FGDs to answer research questions, with existing clients including adolescents, and rural women with low-income
• Conduct KII with SRH providers, health officials, and MSIC staff
• Conduct mystery client visits at the MSIC and competitor facilities
• Conduct data validation and cleaning after collecting.
• Analyse secondary desktop data and primary quantitative and qualitative data, assemble typed notes and transcripts into organised package for submission
• Deliver an initial findings presentation to the MSI team, as an opportunity to garner feedback and input for incorporation into the report.
• Produce and submit a draft report with findings from the study, and proposed recommendations and roadmap, aligned to the study objectives.
• Incorporation of feedback from key representatives from MSIC, MSI Asia Pacific and Asia Regional Support Team, into a final report and roadmap.