Endline Study on Service Access, Quality and Uptake (SAQUS)
- Career Category: Consultancy, Call for Proposals
- Location: Phnom Penh
Management of the Task
The Company will report to the MEL Manager and work closely with the ACCESS program team. Clear Horizon will provide technical oversight and quality assurance support.
Scope of Task
The Company will be required to implement data collection for the endline SAQUS study (2022) in accordance with quality assurance standards provided by the MEL Manager and Clear Horizon. In addition, the company will conduct analysis and submit a written report, both of which will be reviewed by Clear Horizon and the MEL manager for quality assurance purposes.
The study uses a mixed methods approach. Guided by the “5 A’s framework” (affordability, availability, geographic accessibility, accommodation and acceptability, see definitions in Annex 1), it is intended to examine the supply and uptake of services including:
- Supply-side: Resources; coverage; inclusiveness and access; degree of adherence to national minimum standards; staff knowledge, attitude and beliefs.
- Demand-side: Levels of service uptake by women affected by GBV and persons with disabilities; and the barriers to uptake that they face (relating to either the supply of or demand for services).
As SAQUS is a longitudinal study and hence the endline SAQUS study (2022) will be designed to align with the SAQUS baseline study (2019) to provide a perspective on the change in service coverage, quality, and inclusiveness over time. It will document the current status of service supply and demand within sampled providers, as well as factors contributing to observed strengths and weaknesses (including the strength of ACCESS’ contribution). It will also explore implications of findings for the ACCESS program’s relevance and likely effectiveness.
Methodology
ACCESS, with technical support from CH has formulated sampling methodology. Please refer to Annex 1.